Hudgell Solicitors Reviews 1,957

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making them feel valued and supported throughout their claims. The service provided is frequently described as professional, efficient, and responsive, with many appreciating the regular updates and clear explanations received. People highlight the excellent customer service, noting that queries are answered promptly and thoroughly, fostering a sense of ease and trust. However, some customers were dissatisfied with the initial intake process, reporting that personal questions were asked before clarifying if their case could be taken on, leading to unnecessary distress. A few other people also felt that the firm lacked knowledge in specific claim parameters or failed to properly review case notes, resulting in their cases being rejected without adequate explanation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, consistently highlighting professionalism, efficiency, and clear... See more

Customer service

Consumers find customer service to be positive, highlighting the helpfulness and efficiency of the support... See more

Claim

Customers consistently note positive experiences with claim processes, with many praising the firms for... See more

Customer communications

Customers had positive experiences with contact, frequently highlighting the regular and comprehensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After 9 years of no justice ,being disbelieved and to a child predator who walked who was an English foster career. This law firm took on my case and beated it entirely. After 9 years someone fi... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors are highly recommended! They provided real professional and person centred care to my family and we never ever felt like a case number. Steve Whiteside in particular has been wonde... See more

Company replied


Company details

  1. #15 of 56 best companies in Lawyer
  2. #1 of 4 best companies in Lawyer for the Elderly
  3. #6 of 19 best companies in Employment Lawyer
  4. #18 of 81 best companies in Law firm
  5. #27 of 154 best companies in Legal Services
  6. #7 of 36 best companies in Personal Injury Lawyer

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Rated 5 out of 5 stars

hudgels absolutely great really is the…

hudgels absolutely great really is the place to come for injury claims amazing service Laura you are real good cant thank you enough rest of the team are quality and officiant well mannered👀👌🏼🫶🏻

20 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Steven, We're happy to hear that you had such a positive experience with our team. We appreciate your kind words and are so glad we could provide amazing service for your injury claim.

Rated 5 out of 5 stars

Fast and friendly

Fast friendly service straight forward and to the point.i made an enquiry I received a call back within the hour and my claim set in motion a day of contacting hugnell solicitors

17 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Steven, We're happy to hear that you found our service fast and friendly. It's great to know the enquiry process and claim setup went smoothly for you. Thank you for your feedback.

Rated 5 out of 5 stars

A positive start

My first correspondences with the company are positive. Helpful and polite on the telephone and quick responses by email. So far it is a positive experience.

17 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Michelle, We're happy to hear that your initial interactions have been positive! We appreciate you taking the time to share your experience with our team.

Rated 5 out of 5 stars

Professional services time to time…

Professional services time to time update on my case. Very helpful and polite. I am very happy ppy with positive result on my case. Good service. In future I will use them again.

18 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Mahammad, We're happy you were pleased with the professional and helpful service you received and the positive outcome of your case. We appreciate your recommendation and future business.

Rated 5 out of 5 stars

I would highly recommend Hudgell Solicitors

Hudgell Solicitors were very supportive throughout my claim. A very big thanks to Rosie and Ellie who were always supportive, prompt, professional, and helpful in dealing with any matters.

I truly appreciate their hard work and I would highly recommend Hudgell Solicitors.

16 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Irfan, We're so happy to hear about the positive support you received during your claim. We appreciate your recognition of the team's hard work, and we're glad they were helpful, professional, and prompt.

Rated 1 out of 5 stars

I called them about inquest…

I called them about inquest representation. I was telling her how my dad died, and it was the 2nd year anniversary of his death, and she hung up on me.

16 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We’re very sorry to hear about your experience, particularly given the sensitive circumstances surrounding your enquiry and the loss of your father. Please accept our sincere apologies for the distress caused when the call was cut off.

Unfortunately, on rare occasions technical issues can occur that are outside of our control. That said, we fully appreciate how disappointing this would have been.

We would very much welcome the opportunity to speak with you again to discuss your enquiry and see if we can assist. Please do get in touch with us directly on 01482 230793.

Rated 5 out of 5 stars

Thank you Hudgell Solicitors

Words cannot express how grateful we are to the team at Hudgell's for taking on our case. We could not get over their skills in listening, their compassion, their professionalism whilst working with them. They put you at ease. There was no hesitation in picking up the phone to ask a question or seek information. They were there every step of the way helping us, especially in our computer skills, to come to a successful conclusion of our case. Thank you from the bottom of our hearts.
We would like to thank Ellie, Abbie and Grace for helping us.

1 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sheila, We are so grateful for your kind words! It's wonderful to hear that our team's skills, compassion, and professionalism made you feel at ease. We appreciate you acknowledging our support throughout your case and are happy we could help you reach a successful resolution.

Rated 5 out of 5 stars

The staff eere very helpful

The staff eere very helpful. They made my husband and myself feel very much at ease. Nothing was to much trouble for them

6 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Judy, We're happy to hear that our staff made you and your husband feel at ease. It's great to know their helpfulness made your experience positive.

Rated 5 out of 5 stars

Hudgell Solicitors helped Excellent support and communication

Hudgell Solicitors helped my mum with a claim following an incident on a cruise. The whole process was handled very professionally and we always felt well informed.

Anne Thomson was particularly helpful. She explained everything clearly, kept us updated, and made what could have been a stressful situation much easier to deal with.

The claim was resolved efficiently and payment was processed quickly once it concluded. Many thanks to Anne and the travel team for their support throughout.

14 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Adrian, We're happy to hear that our services helped your mum with her claim. We appreciate your positive feedback regarding the professional handling of the process and how well-informed you felt. We're glad the situation was made easier and the claim was resolved efficiently. Thank you for your support.

Rated 5 out of 5 stars

Capture Redress scheme

I was part of the Post office Capture redress scheme and the whole team have been excellent in how they have handled this.I have been kept informed with email updates on how the scheme was progressing ( number claims submitted,how many processed etc)and also well supported in ensuring my claim form was filled out correctly to ensure there were no errors.Particular shout out to Ellie and Abbie who supported me with my case excellent work.Thank you all

11 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear about your positive experience with the Post Office Capture redress scheme. It's great to know that our team's handling of your case, email updates, and support with your claim form were excellent. We appreciate your recognition of the team's work.

Rated 5 out of 5 stars

Steve Whiteside

Thank you to Steve for handling our case in such a professional caring manner at such a difficult time in our lives. Highly recommended thank you again.

9 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Christopher, We appreciate you sharing your kind words. We are so glad that Steve could provide professional and supportive assistance during a challenging time. Thank you again!

Rated 5 out of 5 stars

Hudgell Solicitors were extremely…

Hudgell Solicitors were extremely helpful at every stage with clear guidance throughout the process. Thank you very much Grace.

12 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear that our guidance was helpful throughout the process. We appreciate your kind words and thank you very much for your positive feedback.

Rated 5 out of 5 stars

Exceptional Service and Support

Exceptional Service and Support – Highly Recommended!

I had the pleasure of working with a fantastic team of solicitors, including Mark Ellis and Phoebe Wigglesworh, who helped me with my compensation claim, and I couldn’t be more grateful for their expertise, professionalism, and dedication.

From the very beginning, they took the time to understand my case in great detail, offering clear and straightforward advice. The entire process was explained to me step by step, so I always knew what to expect, which really put my mind at ease. They were incredibly responsive, always keeping me updated and answering any questions I had promptly—no matter how big or small.

What truly set them apart was their genuine care and commitment to securing the best outcome for me. They were relentless in pursuing my claim and made sure every detail was covered, leaving no stone unturned. Their knowledge of the law was impressive, and I always felt confident in their hands.

Thanks to their hard work, my compensation was higher than I anticipated, and the entire experience was smooth and stress-free. If you’re looking for solicitors who are not only highly skilled but also genuinely care about their clients, look no further! I would highly recommend them.

23 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Donna, We're happy to hear that you had such a positive experience with our team. We appreciate your kind words regarding the service you received during your compensation claim. It is wonderful to know that Mark and Phoebe's dedication and expertise resulted in a smooth and successful outcome for you. Thank you for recommending us!

Rated 5 out of 5 stars

Help is at hand at Hudgell solicitors.

Hudgell solicitors prompt response and empathic approach to my situation was so helpful and reassuring. They explained everything in detail and listened to everything I had to say. I felt valued and that they genuinely wanted to help me. If you are feeling unsure about how to proceed don't hesitate to contact them and you will get an open and honest response.

10 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Kim, We're happy to hear that our prompt response and empathetic approach were helpful and reassuring during this time. We appreciate that you felt valued and listened to. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Medical Negligence

We’ve had a really positive experience so far with our claim thanks to our claims advisor, Ilze. As our case is quite sensitive, having someone who is understanding, patient, and supportive has made a huge difference.

Ilze has been amazing in handling everything and has truly gone above and beyond to cater to both myself and my family. She has kept us informed, taken the time to explain things clearly, and shown genuine care throughout the process.

It’s rare to come across someone so dedicated and compassionate in their role, and we’re incredibly grateful for the support she has provided us during such a difficult time.

9 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Zahra, We're delighted to hear about the positive experience you've had with Ilze! It's wonderful to know that her understanding, patience, and support have made such a difference during this sensitive time. We truly appreciate you acknowledging their dedication and genuine care. Thank you for sharing your feedback.

Rated 5 out of 5 stars

What an amazing job thank you ann and…

What an amazing job thank you ann and anthony for all the hard work you did for us amazing from sharon ben nevaeh x

10 December 2025
Unprompted review
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Reply from Hudgell Solicitors

Hi Sharon, We're happy to hear that you had such a wonderful experience. We appreciate you acknowledging Anne's and Anthony's hard work and thank you for your feedback.

Rated 5 out of 5 stars

The very best.

I have been a compensation claim client of Hudgells for over two years now, and have found them both professional and attentive. They have always kept me informed regularly along the way with progress or developments surrounding my claim. I have always felt that they cared and showed it whenever they either spoke to me, or emailed me. If I called them, someone would call me back always. I never had to chase them for updates. The best is my opinion. Highly recommended.

9 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Stephen, We appreciate your kind words and are so glad to hear about your positive experience. It's wonderful to know that our team's attentiveness and regular updates throughout your claim were helpful. We value your recommendation!

Rated 5 out of 5 stars

I contacted Hudgells about an accident…

I contacted Hudgells about an accident in had work.
My experience so far has been stress free I have been in contact with Francesca and she is wonderful.
She have kept in touch with me every step of the way.
I am just so happy that I chose these hudgells.

5 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Kirsty, We're happy to hear that your experience has been stress-free. It's great to know that the support you've received from Francesca has been wonderful and that you're pleased with our services. Thank you for choosing us!

Rated 5 out of 5 stars

Extremely supportive and responsive.

Lucy and Gemma were amazing, supporting us through the most difficult time of our lives. They were very quick to respond to our emails and went above and beyond to help us. I would highly recommend Hudgell’s. Nothing was too much for them and they were always there to guide and reassure us throughout the whole process. The care and support they provided during this awful time in our lives made things a bit easier. Thank you from the bottom of our hearts for all your support.

4 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Louise, We're so glad to hear that you received such wonderful support during a difficult period. It's great to know that both Lucy's and Gemma's responsiveness and guidance were helpful and reassuring. Thank you for sharing your positive experience and kind words.

Rated 5 out of 5 stars

I had a great experience with Hudgells…

I had a great experience with Hudgells very efficient , great communication and lovely staff who made me feel as if I could call at anytime with any questions. Thank you

3 March 2026
Unprompted review
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Reply from Hudgell Solicitors

We're happy to hear that you found our services efficient and our communication effective. It's great to know our staff made you feel supported and valued. Thank you!

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