Huffkins Bakery Online Store Reviews 289

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste, freshness, and high quality, with many expressing intent to reorder. The delivery service is frequently highlighted for its efficiency, promptness, and careful packaging, ensuring items arrive in perfect condition and on time. People also appreciate the ease of the online ordering process and the helpfulness of the staff. However, some customers also noted issues with the ordering process, experiencing long wait times and unhelpful staff. A few people felt that the quality of some items had declined, and there were occasional problems with incorrect orders or insufficient portions.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the delicious taste of items... See more

Quality

Customers consistently note positive experiences with quality, praising the scrumptious and delicious cakes,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the prompt and reliable delivery,... See more

Order

Reviewers highlight positive aspects of the ordering process. Many customers found the website easy to use... See more

Staff

Clients share positive opinions on staff, frequently praising their friendliness, politeness, and efficiency.... See more

Based on these reviews

Rated 5 out of 5 stars

I’m a cheese scone fanatic & have “sampled” many different ones. Huffins Bakery cheese scones are sumptuous & delicious, very fresh very cheesy and I’m thrilled to have found your outlet. I will b... See more

Rated 5 out of 5 stars

My first time at Huffkins. I enjoyed a delicious fresh Victoria sponge cake and latte coffee at the Oxford Street John Lewis. The cafeteria was spotlessly clean, the staff were very friendly, polite a... See more

Rated 5 out of 5 stars

I ordered some lardy cakes as a gift for my father, I'm reliably informed they were delicious :) ....they arrived on time and in perfect condition. It was quite expensive for postage, but the product... See more

Rated 5 out of 5 stars

Visited Huffkins in Stratford upon Avon for afternoon tea today. The service was bit quick but the staff were all very accommodating and the food and portion sizes, we amazing. A good fresh selection.... See more


Company details

  1. #35 of 50 best companies in Bakery
  2. #52 of 68 best companies in Corporate gift supplier
  3. #14 of 18 best companies in Gift basket shop
  4. #274 of 371 best companies in Gift shop
  5. #13 of 20 best companies in Catering supplier
  6. #4 of 4 best companies in Tea room

About Huffkins Bakery Online Store

Written by the company

Huffkins is an award-winning British bakery based in the Cotswolds.

Offering a range of gift ideas and bakery delights online for UK delivery. Enjoy our best sellering afternoon tea at home or indulge in delicious Lardy Cakes.

Looking for the perfect gift? Make someone smile with a gorgeous gift hamper, brimming with artisan fine foods (and an optional tipple!). You'll also have the option to schedule a future delivery date and include a gift card with your personal message.

Huffkins craft bakers make and bake in small batches, using time-honoured family recipes. Ingredients are sourced locally in the Cotswolds for the highest quality and authenticity.

Huffkins also has a number of tea rooms in the Cotswolds and London, serving breakfast, lunch, afternoon tea and artisan coffees. Hosting a part or event? You can also pre-order buffet food for collection! Find your nearest location here.

Corporate catering and corporate gifting is also available. Please contact us for more information.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

289 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Yummy Birthday Treat

This was a gift and the person was out when DHL attempted to deliver but it was available for collection next day at my friend's local Post Office. All was well and the lardy cake was well received.

27 August 2024
Rated 2 out of 5 stars

Arrived extremely quickly

Arrived extremely quickly. Very impressed with packaging. However two packs of lardy cakes were a bit soggy. Maybe wrapped whilst still warm, and they were more like Chelsea buns than lardy cakes. The ones that were ok did taste nice though and good that they are vegan.

5 August 2024
Rated 3 out of 5 stars

Huffkins can do better

I visited Huffkins located in John Lewis in Oxford Street with my sister and her 2 year old. We had the Classic Afternoon Tea. I would have to say we were quite underwhelmed with what we were served with. The clotted cream was out of a packet and jam in a jar. We had a selection of cold sandwiches and cakes that were quite mediocre.

I would like to say the staff were very friendly and attentive. There was a pleasant atmosphere, chill music and nice decor.

I would go back for tea or coffee however I wouldn’t recommend it for an occasion you may be celebrating such as a birthday.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Convenient Delivery

Huffkins made the extra attempt to deliver the fresh baked item by arranging a pick up at a nearby market. I'm pleased my son enjoyed a delicious treat and with the ease of a convenient delivery option. Thank you!

28 May 2024
Rated 5 out of 5 stars

Best scones ever!

The delivery was perfect. Ordered early for an anniversary present and arrived as arranged.
The baked goods were delicious especially the scones.

30 May 2024
Rated 1 out of 5 stars

What’s the point in paying extra for Saturday delivery?

Ordered a gift for my dad. Paid extra for Saturday delivery as he works and is not home on a weekday. It’s resulted in my mum having to leave her work so she can get home for when it is delivered (I live over 2 hours away). I can’t comment on the quality of food yet. I can update once they receive the parcel. But what’s the point in paying extra for a Saturday delivery?

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect birthday treat

Thanks to the lovely helpful people at Huffkins I sent a personalised hamper for my mum's birthday - it arrived spot on time in perfect condition, everything well wrapped and all fresh and delicious. My mum has lots of happy memories of visiting their cafe - you can't get to the cafe, enjoying at home is the next best thing. If you can, ideally do both!

5 February 2024

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