I’m a cheese scone fanatic & have “sampled” many different ones. Huffins Bakery cheese scones are sumptuous & delicious, very fresh very cheesy and I’m thrilled to have found your outlet. I will b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
My first time at Huffkins. I enjoyed a delicious fresh Victoria sponge cake and latte coffee at the Oxford Street John Lewis. The cafeteria was spotlessly clean, the staff were very friendly, polite a... See more
I ordered some lardy cakes as a gift for my father, I'm reliably informed they were delicious :) ....they arrived on time and in perfect condition. It was quite expensive for postage, but the product... See more
Visited Huffkins in Stratford upon Avon for afternoon tea today. The service was bit quick but the staff were all very accommodating and the food and portion sizes, we amazing. A good fresh selection.... See more
Company details
- #35 of 50 best companies in Bakery
- #52 of 68 best companies in Corporate gift supplier
- #14 of 18 best companies in Gift basket shop
- #274 of 371 best companies in Gift shop
- #13 of 20 best companies in Catering supplier
- #4 of 4 best companies in Tea room
About Huffkins Bakery Online Store
Written by the company
Huffkins is an award-winning British bakery based in the Cotswolds.
Offering a range of gift ideas and bakery delights online for UK delivery. Enjoy our best sellering afternoon tea at home or indulge in delicious Lardy Cakes.
Looking for the perfect gift? Make someone smile with a gorgeous gift hamper, brimming with artisan fine foods (and an optional tipple!). You'll also have the option to schedule a future delivery date and include a gift card with your personal message.
Huffkins craft bakers make and bake in small batches, using time-honoured family recipes. Ingredients are sourced locally in the Cotswolds for the highest quality and authenticity.
Huffkins also has a number of tea rooms in the Cotswolds and London, serving breakfast, lunch, afternoon tea and artisan coffees. Hosting a part or event? You can also pre-order buffet food for collection! Find your nearest location here.
Corporate catering and corporate gifting is also available. Please contact us for more information.
Contact info
96-98 High Street, OX18 4QF, Burford, United Kingdom
- victoria@huffkins.com
- huffkins.com
4.5
Excellent
289 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Huffkins Bakery Online Store
Hi Jacynth, we're sorry to hear about this. Were you able to make contact in the end for this? Please email kayleigh@huffkins.com if not. Thank you - Kayleigh
Best chutney I have ever tasted
Best chutney I have ever tasted. I keep re-ordering & twice they have included a free gift with my order. I found this chutney when visiting one of their outlets, & the lunch was as good as their chutney.
27 February 2024
When I made an address mistake the…
When I made an address mistake the staff were so helpful in sending a replacement
the recipients were delighted with the gify
5 February 2024
Food drinks and service excellent
Food drinks and service excellent. Two stars off for the dreadful plinky plonky automatic piano in Huffkins Cafe John Lewis Kingston. Not musical and rritating.
26 February 2024
Unprompted review
Huffkins cakes are beautiful and so…
Huffkins cakes are beautiful and so tasty 😋
Have ordered a couple of times… wouldn’t hesitate to order again
16 January 2024
Birthday gift.
I bought a Huffkins gift voucher for my friends birthday which she can use for breakfast, lunch or afternoon tea. Your online website was easy to follow and the voucher arrived as stated. I will definitely be using this online service again.
12 January 2024
The cheese afternoon tea …
The cheese afternoon tea was promptly sent out however DPD service was poor. Delivery not conducive for afternoon tea time. Evening delivery. Then a late delivery time posted, then no delivery due to circumstances. However Huffkins customer service excellent. Replacement parcel delivered in a timely manner and the recipient so enjoyed the contents. Thank you.
11 January 2024
AMAZING AMAZING AND AMAZING 😍 THE TASTE…
AMAZING AMAZING AND AMAZING 😍 THE TASTE THE FRESHNESS IS UNBEATABLE THAN OTHER BAKERY.
THANKS FOR THE FREE CHOCOLATE GOLDEN 🪙 COIN WITH MY ORDER.
THAT WAS SOO SWEET OF YOU 🤩
15 January 2024
Unprompted review
Ordered for a Saturday delivery
Ordered for a Saturday delivery. Arrived on time. Cakes were absolutely delicious
5 January 2024
Excellent customer service
Excellent customer service. DPD messed up the delivery but Huffkins sorted out the problem very swiftly and efficiently. The product is excellent too and I will be repeating my order very soon.
3 January 2024
Highly recommend the spicy tomato and onion chutney.
Ordered the 4 jars of the spicy tomato and onion relish as it’s a favourite. They sent a free additional relish as a treat which was a lovely surprise.
2 January 2024
I went to a wedding in burford and…
I went to a wedding in burford and found your tea-rooùm with my husband and your pretty shop - I fell in love - Unfortunately I cannot buy from Paris for myself so I buy cakes, tea etc for my niece who is living and working in Norwich
27 December 2023
Good customer service
Took exactly one month to arrive. Top half of the Lardy cakes were dry & the bottom half was slimy. Wouldn't buy again.
Update: Huffkins contacted me & explained calendar system - might have been my mistake - sorry! Are sending me a complimentary pack to try again. Can't fault customer service.
27 December 2023
Reply from Huffkins Bakery Online Store
Hello Deborah, we're sorry to hear about your disappointment. We've taken a look into your order history and noticed your order was place on the 29th November, but with the 28th December selected as your delivery date. This may have been an accident with our calendar functionality, and once again we'd like to apologise for this. Orders are typically delivered next day (Tuesday - Saturday) if ordered before 12pm.
Regarding our lardy cakes, this doesn't sound like the usual Huffkins standard, and we'd like to rectify this. Please email me at kayleigh@huffkins.com and I will look into this further for you - Thanks, Kayleigh
Really Great Service
The items arrived very quickly and were really well packaged too.
Some people are going to be made up with their Christmas pressies I can tell you!
6 December 2023
Reply from Huffkins Bakery Online Store
Thank you for taking the time to leave your review Dave, we're so pleased to hear you are pleased with your Huffkins parcels. - Kayleigh
Reply from Huffkins Bakery Online Store
Delicious! We’re so pleased you enjoyed your tasty handmade Huffkins treats. We hope you can enjoy some more again soon. Thanks - Kayleigh
Delicious and well packaged
5 December 2023
Reply from Huffkins Bakery Online Store
Delicious! We’re so pleased you enjoyed your tasty handmade Huffkins treats. We hope you can enjoy some more again soon. Thanks - Kayleigh
Great all round
Love your cakes. Visit John Lewis Cheltenham and staff are good so sent for voucher to give as Christmas gift and was impressed how quickly it came.
1 December 2023
Reply from Huffkins Bakery Online Store
Delicious! We hope you were also able to treat yourself to something tasty. Thanks - Kayleigh
Amazing taste and a generous size
Amazing taste and a generous size. Would definitely recommend Huffkins!
1 December 2023
Reply from Huffkins Bakery Online Store
Thank you for taking the time to leave your review Saika, we're so pleased to hear you are pleased with your Huffkins parcels. - Kayleigh
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.