Another fantastic experience at Hugh Rice in Hull. Collected my new Rolex from Kristian who is simply a pleasure to deal with. Cant rate Kristian high enough, he always makes the experience a very s... See more
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Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again p... See more
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From entering the shop the service and professionalism was amazing, the help kindness and patience was excellent. The staff member are simply lovely abd very attentive to your requirements, Jo went a... See more
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We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kr... See more
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Company details
- #27 of 292 best companies in Jewellery shop
Information provided by various external sources
Hugh Rice the Jewellers was established in 1971 by Hugh. His brother Mike joined him three years later as an apprentice jeweller, and the store remains to this day a family-owned and run business. We at Hugh Rice are immensely proud of our heritage, from humble beginnings as a basement workshop to a chain of thriving high street jewellery stores stocking the most recognisable and loved brands from across the world. We are specialists in diamond jewellery and luxury watches, and always deliver an outstanding level of customer care. Our on-site Service and Design Centre continues to provide bespoke in-house jewellery designs, watch servicing and jewellery repair.
Contact info
PO BOX 614, HU9 9PP, Hull, United Kingdom
- 0800 342 3180
- info@hughrice.co.uk
- hughrice.co.uk
Happy Customer!
Well priced wallet, arrived a couple of days later by Special Delivery Guaranteed. In prime condition. Happy Customer!

Reply from Hugh Rice The Jewellers
Amazing service!!!!
Amazing service!!!!
Two watch batteries fitted in 5 minutes.
Thank you will def. be returning to your store!!!

Reply from Hugh Rice The Jewellers
I don't know where to start but I'll…
I don't know where to start but I'll give it a try back in 2020 I went in store bear in mind I was 18 at the time. I went into the Rolex part of the store looking at all the watches. Lily was amazing I can remember saying to her "one day I'll own a watch like this" during this time I was buying gucci jewellery but roll on 2023. I got my first Rolex datejust 36 for a birthday present. Lily got me a ballon and card for when I collected it on my birthday it really made it that extra special for me. every since that day I have bought tudors and breitlings from different staff over the few years. Every time I pass by I always walk in to look at the watches and to talk to the amazing staff. Without fail the staff always welcome me and have a chat it genuinely feels like a family.
To all the Team Thank you

Reply from Hugh Rice The Jewellers
Another visit to Hugh Rice in Hull…
Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again provided by the ever impressive and enthusiastic Kristian who makes the whole experience a special one. I can fully recommend and endorse Hugh Rice jewellers, top marks, superb staff.

Reply from Hugh Rice The Jewellers
Recent purchase of Mikimoto earrings
Recent purchase of Mikimoto earrings. Extremely pleased with purchase. Communication was excellent from Hugh Rice Jewellers. Earrings arrived well packaged. I would definitely recommend to other customers.

Reply from Hugh Rice The Jewellers
The only place in Hull to go
Allun never forgot about the watch I had ordered since the beginning of Hugh Rice's journey with Rolex. Today, the watch finally arrived, and I went in-store to collect it. Allun took the time to explain how the watch's complications work, which was very helpful.
While I was there, the Hugh Rice team also cleaned my wife's earrings and necklace. I can't recommend their service and sales team enough. I have only ever shopped at there store and will only ever go here for any watches and jewellery.

Reply from Hugh Rice The Jewellers
Very decent and honest people to deal…
Very decent and honest people to deal with.

Reply from Hugh Rice The Jewellers
The staff was extremely friendly and…
The staff was extremely friendly and helpful will definitely be back

Reply from Hugh Rice The Jewellers
Great product
First time buying from Hugh Rice online which was effortless. Great product, despatched and delivered quickly.

Reply from Hugh Rice The Jewellers
You feel safe
You feel safe. Buying premium watches and jewelry always comes with high stress when you search online or try to buy in unknow shops. So many scams and copies. With Rice family you know who you are buying from and thats priceless.

Reply from Hugh Rice The Jewellers
Excellent workmanship
Excellent workmanship, helpful staff, nothing too much trouble and work completed promptly

Reply from Hugh Rice The Jewellers
Great price on a Montblanc pen
Great price on a Montblanc pen, brilliant service from the staff.

Reply from Hugh Rice The Jewellers
I ordered an item from the sale
I ordered an item from the sale. It was delivered within a few days. It was well packed and I am very pleased with my order. I'm a regular customer and I always get good service.

Reply from Hugh Rice The Jewellers
Second Purchase
I purchased my second watch from Kristian at Hugh Rice Hull and would highly recommend.
Working in retail I'm always anxious when going back to a business I've had a great first experience with. This is because most fall into the complacency trap and you can receive a diluted service, just because you are an existing customer and treated as a formality rather than a customer. No such concerns here.
Kristian has an excellent knowledge of the product, infectious passion for the brand and is a great ambassador for Hugh Rice. I will be back !

Reply from Hugh Rice The Jewellers

Reply from Hugh Rice The Jewellers

Reply from Hugh Rice The Jewellers
Great
Ordering the watch was easy and at a great price , the watch was delivered on time and in perfect condition.
Great company to deal with

Reply from Hugh Rice The Jewellers
Purchase of a good watch on my pending retirement
I was made to feel welcome in the shop and I knew what sort of watch I wanted and I was guided expertly by the member of staff assigned to me.

Reply from Hugh Rice The Jewellers
Always a nice experience shopping…
Always a nice experience shopping there. Always something for everyone. Would recommend everyone.

Reply from Hugh Rice The Jewellers
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