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Rated 5 out of 5 stars

Went to hugmie in Blackpool Cork with my daughter for a new phone, staff went above and beyond to help us, even my my daughter a free snow angel she was thrilled. Price was much cheaper than other sho... See more

Rated 5 out of 5 stars

My son accidentally put a tablet of mine in water. This tablet had some sentimental value so I rushed into the athlone hugmie store nearly frantic. The guy behind the counter discussed it may cost abi... See more

Rated 1 out of 5 stars

Very poor customer service Headphones broke after 2 days, cushion piece fell off and got lost. Refused to return to factory as piece was missing. Didn't care that piece was missing due to headphon... See more

Rated 5 out of 5 stars

Went in to the New store in Blackpool Cork. Customer service was wonderful. I recently need a new screen saver (in my innocents… I thought I actually broke the original screen) Staff were so helpfu... See more

3.6

Average

TrustScore 3.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very poor customer service

Very poor customer service
Headphones broke after 2 days, cushion piece fell off and got lost. Refused to return to factory as piece was missing. Didn't care that piece was missing due to headphones being faulty. Told me my warranty was with the factory and he had no contract with me even though consumer rights say that contract is between shop and customer. Lesson learned to buy from better established shops with proper customer service.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Not recommending at all

Poor customer service in Hugmie Dun Laoghaire. If the item is faulty , they are not taking it back even after one day of purchase. Never recommend. Never buy anything from this shop anymore 😔

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely ridiculous got my phone…

Absolutely ridiculous got my phone repaired front and back glass the screen was Temu and fake with really bad borders across the screen after charging me 200€ then the back glass had bubbles in it with the camera lense of my iPhone falling apart with a rattling noise in it too do not go to this shop there scammers robbed 350€ of me in total

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Scammers.

Scammers.. selling goods that are broken manufactured wrong to younger kids who know no better basically selling all the bad batches then refuse to exchange
Everyone who works there are the type that calls and tells you that you need to pay them or the bank Will close your account

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Hugmie store in Wexford

Hugmie store in Wexford, is a great lil shops, with a variety of everything, chargers, repairs, phones, gadgets and toys, I have got phone charger from here and best quality and great prices

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Illegally refused a refund

Shop sold a faulty bb gun, when I went back to return it 2 days later with the receipt, they refused to refund me. Dodgy business with illegal practices. Avoid like the plague

6 December 2025
Unprompted review
Rated 1 out of 5 stars

DONT GO HERE I got a screen replacement…

DONT GO HERE I got a screen replacement for a iPhone 15 pro the man doing the repairs in Cavan said it was 120 hrtz and amoled it is neither also started to bleed after less then a day of use and lag when I called he said I damaged it and it’s my fault and wouldn’t replace or fix the screen even tho it was faulty from get go

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Sold fake stuffs and no refund

Don't ever buy anything from these shop because I bought a ps5 controller and I tried it but it was fake and most features wasn't working so I asked for a refund and they said no refund and I wasn't treated good as a customer. Please this. Is for your own good don't ever buy anything from there and buy something from a legit store.

1 November 2025
Unprompted review

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