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Rated 5 out of 5 stars

Went to hugmie in Blackpool Cork with my daughter for a new phone, staff went above and beyond to help us, even my my daughter a free snow angel she was thrilled. Price was much cheaper than other sho... See more

Rated 5 out of 5 stars

My son accidentally put a tablet of mine in water. This tablet had some sentimental value so I rushed into the athlone hugmie store nearly frantic. The guy behind the counter discussed it may cost abi... See more

Rated 1 out of 5 stars

Very poor customer service Headphones broke after 2 days, cushion piece fell off and got lost. Refused to return to factory as piece was missing. Didn't care that piece was missing due to headphon... See more

Rated 5 out of 5 stars

Went in to the New store in Blackpool Cork. Customer service was wonderful. I recently need a new screen saver (in my innocents… I thought I actually broke the original screen) Staff were so helpfu... See more

3.6

Average

TrustScore 3.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tablet had water damage

My son accidentally put a tablet of mine in water. This tablet had some sentimental value so I rushed into the athlone hugmie store nearly frantic. The guy behind the counter discussed it may cost abit to fix but he would try his best. I was in the premises Wednesday and by the Saturday he had it working and functional! I was so relieved to hear he had fixed it. I am super impressed with the service they were nothing but helpful and super understanding. I would definitely go back again and would recommend anyone to their store

17 September 2025
Unprompted review
Rated 1 out of 5 stars

I bought a wireless earbuds for my son…

I bought a wireless earbuds for my son as a gift,but he is not happy with the quality of the sound and he’s not satisfied with the product,I went back to shop on Liffey Valley to return it,still on 14 days policy return/refund but they refused it because the case was open!Really-of was open because need to try the earbuds!
Send the email to hugmie contact adress with the issue and they refused aswell.
Even the customer service from the manager TI from Liffey Valley shop was a bad experience.
Never buy again from this company!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a PS5 LED stand

Purchased a PS5 LED stand, ordered yesterday at 3:26pm, it was ordered, packaged and with the driver within 30 minutes, arrived this morning, despite saying next day delivery was on orders before 1pm

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Went to hugmie in Blackpool Cork with…

Went to hugmie in Blackpool Cork with my daughter for a new phone, staff went above and beyond to help us, even my my daughter a free snow angel she was thrilled. Price was much cheaper than other shops like CEX, experience we had was exceptional, even offered to buy my daughters old phone. Definitely a 5star shop for customer service and products, will 💯 be back loved every minute Madison and Mistey

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Went in to the New store in Blackpool…

Went in to the New store in Blackpool Cork. Customer service was wonderful. I recently need a new screen saver (in my innocents… I thought I actually broke the original screen) Staff were so helpful. Showed me the various options, with no Hard Sell Tactics, which I hate!!!
I was happy, they were happy.
A great experience. Would definitely recommend.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Blackpool store Cork recently opened.

Blackpool store Cork recently opened.
Purchased a screen protector for my iPhone . Satisfied with service
Following day my daughter purchased a phone bank . Will need to try it out yet .
Staff were helpful , friendly and got good advice on products available . Great to have this store in the shopping centre. Best of luck to everyone

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I was at the Ennis location with my…

I was at the Ennis location with my mother of nearly 84 years of age who was updating her New Android phone with accessories ie phone cover and charging in her car. From the cigarette lighter Port older car 🤣 I was sure it was the wrong accessory. My mother went back in on my advice however the man came out of the shop went to my mother's car to help. I was 100% wrong he was 100% gentleman

13 June 2025
Unprompted review

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