Hume Health Reviews 

5,569
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

It's pretty clear that this is a scam operation. I haven't received mine, it must be the worst shipping ever from China. I had multiple customer service agents confirm purchases that i never ha... See more

Rated 5 out of 5 stars

I purchased the Hume Band two weeks ago and believe it's the best wearable on the market right now. The actionability of their data is what I like the most - I wake up every morning and get a summary... See more

Rated 5 out of 5 stars

TOP NOTCH PRODUCT! EXCELLENT CUSTOMER SERVICE!! The Hume staff are soo easy to deal with and they are VERRRY responsive! When my first Hume 1 band experienced temporary connectivity issues they rep... See more

Rated 5 out of 5 stars

I'm a technology guy with the fact that the Hume DEXA scan is highly accurate I went all in with the band and scale. I know there are some beta features that are still in development, the others app... See more

3.6

Average

TrustScore 3.5 out of 5

6k reviews

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3.6

All reviews

(5,569)

5,492 reviews in the last 12 months

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Rated 5 out of 5 stars

Congratulations Hume! Well done!

I have been using the Hume band in combination with the Pod for over a year. I applaud Hume for creating a fantastic system for monitoring health and progress in the gym. The app provides high quality useful data on a daily basis and helps me to adjust my workout routine based on evidence. I had an issue with the Pod not downloading data to the app and Jhona from the support team got back to me immediately with a solution. They definitely stand by their products with excellent communication and service. In my case a replacement unit will be sent. Thank you Hume, Well Done!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Hume

The Greeks gave us Athena, goddess of wisdom. Hume gave us Athenna, goddess of customer service

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I got the Hume Band to compare with the…

I got the Hume Band to compare with the I watch. I truly am impressed with the Hume band and I only had it for a couple of weeks, so I am learning. The Hume band motivates me to try harder to improve the stats it provides. I would recommend the Hume band to everyone.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I recently lost my Hume 2.0 band while…

I recently lost my Hume 2.0 band while out on vacation and reached out to Hume to see if they offered a discount in situations such as these. Ryan, with Hume, offered to providea replacement for me at no charge! This was an unexpected surprise and says the world about this company. Not only do they make good products, but their customer service goes above and beyond to keep their customers happy. I truly appreciate what Hume is doing for me.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Blown away by this company!!

What a great company! I had a slight issue with delivery time so I contacted customer service. My first customer, service agent,Elainne, was outstanding. She handled my situation professionally and quickly. I got my band and pod delivered quickly after I spoke with her.

I had the band for about five days and I was at the beach and noticed the pod on the band was no longer in the band. It had fallen out while I was at the beach. I reached out to let the company know and Athenna, my new customer service rep handled it professionally, and quickly. They were able to issue a one time replacement. Wow! I am so impressed with both Elainne, and Athenna!! I love Hume band and the information it tracks. I bought both the band and the pod(scale). Together they provide great information. Thank you Elainne and Athenna!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought the Humeband

I bought the Humeband - because I am not as satisfied with the Google acquisition of Fitbit and the new app giving me less data. The Humeband gives me much more complete information especially sleep and activity!
I wear it always and rarely need to charge it !
Buy one, and you will love it - a very satisfied 72 year young user !

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service by Ellaine!!

Ellaine , my Hume customer service rep was terrific. Her response to my issue was immediate and complete and I was completely satisfied with the resolution. I have the Hume band and pod and couldn't be more pleased with the products allowing me to track all critical wellness data points at a very reasonable cost.

17 July 2026
Unprompted review
Rated 2 out of 5 stars

Generally disappointing

After doing some research on wearables (comparing the likes of Oura, whoop, garmin, hume etc) I decided to give the Hume Band V2 a go. At the price (and supposedly without a monthly subscription) it seemed like the best option.

The marketing for the band is great - really sold it to me - but now I've had it for a couple of weeks I can see that it over promises and under delivers.

Gripe 1: the battery life is terrible. I've seen some people claim that it can last 10+ days but I've never managed more than 3. I'm quite active (daily exercise) which might be the cause - but to market the device with 10+ days of battery life and only get 2-3 is pretty bad. The plus side here is that is doesn't take very long to charge.

Gripe 2: The data isn't great. The app itself is slick but the data is gives is aggregated and not that useful for tracking wellness/recovery in relation to exercise. If you're looking for something to help you manage training load and recovery - this is not the band for you. On top of this, the data isn't even that accurate! The sleep tracking, resting heart rate and heart rate are all wildly inconsistent and inaccurate.

Gripe 3: The band itself. I frequently have issues with that band not tracking at all, despite being charged. I've used the 'activity' tracking for walks and gym and at some points the data drops to 0. What good is a wearable if it doesn't work when you need it most?

Gripe 4: Monthly sub. One of the main reasons for buying this band was the lack of monthly sub. Unlike whoop and oura, the cost is the best thing about the hume band. But after receiving it and seeing the data, it looks like you actually need to pay the monthly sub to get any useful week to week data analysis.

Overall I'm highly disappointed with the Hume band. I'd return it if I kept the original packaging!

Edit: Contacted customer support who are sending me out a new band. I guess this one is faulty...? Will update again when new device arrived and tested.

20 July 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi James,

Thank you for taking the time to share such detailed feedback.

I'm sorry to hear that your experience with the Hume Band hasn't met your expectations.

I understand your concerns regarding battery life, data accuracy, activity tracking, and the Premium experience. Battery life can vary depending on usage, with features such as frequent activity tracking and data syncing increasing power consumption. While Hume Plus offers additional insights and long-term analysis, the Hume Band can still be used without a subscription.

I'd genuinely love the opportunity to look into the issues you've described, particularly the tracking gaps and inconsistent readings, as this isn't the experience we aim to provide. Please send an email to our Support team and address it to my attention, or reopen your existing email thread if you've already contacted us. I'll personally review your recorded data and work with you to identify the cause and determine the most appropriate resolution.

I appreciate the opportunity to make this right.

Best regards,
Hannah
Customer Success Manager

Rated 1 out of 5 stars

I bought this as a way to track my…

I bought this as a way to track my body weight and fat composition . From the start I found it frustrating to connect with blue tooth and to even get it to turn on so much so I used it only a few times as it took so long to connect and would not stay in my list of connected devises. I even bought the extended app subscription I really wanted this my weight device . After several months were I gave up on it I retried again today and I could not get it to work frustrated to say the least . Please don’t buy this product it is second rate and not capable of doing smoothly what it is suppose to do

20 July 2026
Unprompted review
Hume Health logo

Reply from Hume Health

Hi Angela,

Thank you for sharing your experience.

I'm sorry to hear about the difficulties you've had with your Hume Pod.

Reliable connectivity is important, and this isn't the experience we want for our customers. I'd like the opportunity to take a closer look at what's happening.

If you've previously contacted our Support team, please reopen your existing email thread, address it to my attention, and include the email address associated with your Hume app account. If possible, please also share any screenshots or a short video of the issue. I'll personally investigate your case and work with you toward the most appropriate resolution.

I appreciate the opportunity to assist you further.

Best regards,
Hannah
Customer Success Manager

Rated 5 out of 5 stars

I have been using the Hume Band 2.0…

I have been using the Hume Band 2.0 since July 3 and its battery is at 40% now (07/20/2026). I am satisfied with its performance, as it gives me information about my body's functioning and condition. This way I know when I need to change my daily habits to improve my health. I have heart problems and prediabetes, but my results are improving. Great stuff.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I bought the Hume Band 2.0. It seemd really good but I decided to return it as, for now, I am still using my Oura ring and Apple Watch. I contacted HUME customer service to tell them I wanted to return it. They were fantastic. They suggested I try it for a period of time but if I decided to return it, no problem. I did and they were great. Writing this because some of the reviews critized the customer service and I found the opposite. Great group of people.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Hume…

I had a great experience with Hume Health customer support. Andrew was friendly, helpful, and handled my issue quickly and professionally. After my Hume band came off and was lost, they arranged a replacement without any hassle. Excellent customer service, great communication, and a company that clearly looks after its customers. Thank you again, Andrew. Highly recommended.

18 July 2026
Unprompted review

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