Excellent service! A pair of long-handled gardening tools, etc expertly packaged and shipped to mainland, promptly & safely. Best value deal on Spear & Jackson spade, not only covering - but betterin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff are all so helpful & friendly,some things may cost a little more, others may be a bit cheaper, but it balances out,& I think it's worth paying a bit extra at times, to keep the business thr... See more
Company replied
I am delighted with the Spear & Jackson garden spade I bought from Hurst to replace my ancient one which had broken. It was far cheaper than advertised by the ubiquitous online retailer which shares a... See more
Company replied
Top mail order site for household & DIY. Frustrating that I can no longer buy a chisel or a pen-knife here(!), but that apart, Hurst's are excellent. One of a now rare species of traditional hard-wa... See more
Company replied
Company details
- #1 of 22 best companies in Department store
- #1 of 11 best companies in Chinaware shop
- #3 of 95 best companies in Kitchenware Shop
- #1 of 121 best companies in DIY Store
- #2 of 34 best companies in Hardware Accessories Store
- #8 of 244 best companies in Home improvement shop
Information provided by various external sources
Better known on the Isle of Wight as 'Try Hurst First'. If you want Tools or Nails etc, use the back door. Kitchenware or Lighting, then use the front door. As any Isle of Wight shopper knows, there’s something for everyone at W Hurst & Son. Now that service and value is available to all via the internet at www.hurst-iw.co.uk.
Contact info
33 Holyrood Street Newport, PO30 5AX, Isle Of Wight
- 01983 523636
- shop@hurst-iw.co.uk
- hurst-iw.co.uk
4.9
Excellent
13k reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great shop with friendly helpful staff…
Great shop with friendly helpful staff and a good selection of goods instore..
31 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for leaving a review.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
One of the most reliable companies on…
One of the most reliable companies on the island, a great selction of products and knowledgable helpful staff. My first stop for any DIY and more.
30 March 2026
Reply from Hurst Iw
Thank you for the kind review and for shopping with us. I am pleased that you are happy with our service.
Kind Regards
Carl
Reply from Hurst Iw
I am pleased that you are happy with the item. Thank you
Kind Regards
Carl
Reply from Hurst Iw
Thank you for shopping with us and for leaving a review.
Kind Regards
Carl
Totally reliable and helpful
27 March 2026
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
Always knowledgeable and curteous
Always knowledgeable and curteous. I do not know any business that has such excellent customer service.
24 March 2026
Reply from Hurst Iw
Thank you so much for the lovely kind words. We do try and is greatly appreciated that we have such good loyal customers.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for shopping with us and for your review, it is greatly appreciated.
Kind Regards
Carl
Competitive prices and great service.
19 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for the review.
Kind Regards
Carl
Reliable and prompt service.
24 March 2026
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
Hurst IoW are simply the best!
Hurst IoW are simply the best. Excellent value for money and speedy free delivery on the Island. A wonderful Island supplier
23 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for the kind words, it is greatly appreciated.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
Easy to place an order.
Easy to place an order.
Fully kept up to date from when I ordered to when my order would be arriving & also issuing a tracking number.
Would deffo recommend.
20 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for the review, it is greatly appreciated.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for shopping with us. I am pleased you are happy with the kettle and our service.
Kind Regards
Carl
Speedy WhatsApp reply to query
Speedy WhatsApp reply to query. Super fast service, ordered on line to collect from Shanklin. It was there the next day! Brilliant service, thankyou
19 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for using our Whatsapp service.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for shopping with us and your review, it is greatly appreciated.
Kind Regards
Carl
Good and reliable service together with…
Good and reliable service together with a range of items at competitive prices. Easy online ordering process. Delivered on time.
16 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for your review, it is greatly appreciated.
Kind Regards
Carl
The item was actually better quality…
The item was actually better quality than we were expecting, we were well informed of delivery times etc and when it arrived it was extremely well packaged, good job
12 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for your review, I am pleased you are happy with the items.
Kind Regards
Carl
Brilliant as always
Brilliant as always, so nice to speak to real people on the phone and not AI....
5 March 2026
Reply from Hurst Iw
Thank you for the review and rating, it is greatly appreciated.
Kind Regards
Carl
Ordered online on Monday and delivered…
Ordered online on Monday and delivered on Wednesday, a straightforward experience.
2 March 2026
Reply from Hurst Iw
Thank you for shopping with us and for leaving a review. It is greatly appreciated.
Kind Regards
Carl
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