Julie at Huus could not have been more helpful. The chairs I was hoping to buy were selling fast. I wasn’t in a position to take them so she offered to put them aside for me for a few days whilst I... See more
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Last year, we ordered our wardrobe from Huus. It took quite some time before the wardrobe was delivered, which is understandable. However, when it finally arrived, two huge boxes were dropped in f... See more
The worst experience ever!!! They took my money! Nothing deliverd! They sent an emai that I’ll get a refund. One month later nothing. Is really a scam! Ik heb van jullie reactie dat de terugbetaling... See more
Company replied
Quality product, high quality of materials and construction. On the onlineshop it states if it requires assembly or not, but it's just a tiny, easy to miss, note. It means that when it arrived I had n... See more
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Company details
Written by the company
HUUS is dé (online) meubelwinkel van Nederland waar kwaliteit en betaalbaarheid hand in hand gaan. Onze missie? In elk huis een meubel van HUUS. Of je nu houdt van industrieel, modern of japandi, bij HUUS vind je meubels die perfect passen bij jouw interieurstijl. Ontdek de complete woonbeleving in onze winkels in Hengelo, Apeldoorn en Hazerswoude-Rijndijk. Laat je inspireren door sfeervolle interieurs, stijlvolle accessoires en krijg persoonlijk advies van onze ervaren stylisten. En natuurlijk: proefzitten mag altijd! Op zoek naar een comfortabele bank, een elegant dressoir of een finishing touch voor je interieur? HUUS biedt een ruime collectie met betrouwbare kwaliteit, eigentijds design én scherpe prijzen – zowel online als in de winkel. 👉 Shop vandaag nog op HUUS.nl of bezoek één van onze woonwinkels.
Contact info
Wegtersweg 14-6, 7556 BR , Hengelo, Netherlands
- 074 - 250 33 74
- klantenservice@huus.nl
- huus.nl
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Replied to 87% of negative reviews
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product and service are good, bus the logistic supplier is very bad
product and service are good the logistic supplier hired by Huus (POST NL) is the worst you can imagine. Products were put in front of the door in the rain without informing us. We asked HUUS to stop working with this supplier. We never by goods when POST NL is the logistic supplier that is used

Reply from HUUS
Great service and collection
Huus has a beautiful affordable collection of furniture and decoration. They provided great service when I made a mistake ordering the wall rack "Jolande". The rack was delivered within a week and made our living room much more cozy. The rack is of top quality

Reply from HUUS
Good quality good service
Good quality good service. Nice furniture with good prices. Very happy with my dinertable.

Reply from HUUS
Very happy with my chair
The chair that i ordered would be delivered after 6 to 8 weeks and after 8 weeks i received an email to make an appointment to have the chair delivered. The chair looks exactly like the picture on the site and is very comfortable to sit in. The man who delivered the chair was very friendly. I would definately order here again.

Reply from HUUS
Levertijd more than 25 weeks.
They said levertijd is 8-14 weeks and the table is still not here after 20 weeks... they said we must wait more 6-8 weeks.
No compensation only you can do is cancel the order...

Reply from HUUS
Delivery on time- top product
Delivery on time- top product. Love it
Ordered a couch
Ordered a couch, they promised delivery within 5 days, but it ended up lasting a week (not a problem) but i had to call myself to ask where the couch was instead of them contacting me that it had a little delay. Besides that it is a beautiful and comfy couch an we are very happy. We did have one slight annoyance with putting the couch together because there were no holes made for the nails for some of the legs, so it was quite difficult. Also the delivery guy tried to scam us into paying money for every floor he had to go up? without that ever having to be told to us. We eventually said no we are not paying that and then he was like okay.. Lol. But overal fast delivery and great couch!

Reply from HUUS
Top of the bill!
Clear communication, delivery on time, very nice driver. Couch looks great in my living room. I am extremely happy!

Reply from HUUS
Everything as agreed
Everything as agreed, very polite driver and on time! Good quality furniture for a decent price.

Reply from HUUS
The driver was really nice
The driver was really nice and the product looks good!
It would be better however if they would send two drivers to unload the cargo.

Reply from HUUS
Overall great experience
From ordering process to delivery it was a first class experience. Contacted customer service for some questions. This was also handled in a friendly and professional manner.

Reply from HUUS
Tafel niet te gebruiken als tafel
Very satisfied with Huus until I tried to report an item that was damaged. I was able to choose a salon table as a gift with my sofa but when I took it out of it's packaging I realised that the top was not straight ( it looked heat or water damaged) I directly contacted Huus and was told to send an e-mail with photo, which I did, I then received a response saying that they could see nothing wrong with them and the fact that they were bent was just a character of the wood and that if I wasn't satisfied I should sell them and buy something else that isn't mango wood. I wrote back saying that I could not use the tables as nothing would sit on them as they are too bent, and neither would I sell someone tables that can't be used, and when I had seen the tables in the shop they we're fine and had items on them, why would I order a set of tables that can't be used, what would be the point ?
Their final reply was that some tables are more hobbeliger than others and maybe I could use onderzetters. All I wanted is to exchange the table for another that I could actually use. I can't believe that they think that these tables are acceptable and I find their replies very insulting.

Reply from HUUS
I am super happy with the furniture and accessories van Huus.nl
I am super happy with the wall rack "Jolande" and table lamp "Nathan" and wall clock "Julia" they show off very nicely in my new home..was the best choice to order during covid19 period it's a beautiful style completely in love <3 <3 <3 I already got side tables "Bent" for my birthday from my son... and that's where it all started :-)

Reply from HUUS
Finally a reliable company
The supplied wall racks are very beautiful. More beautiful than expected. The delivery was great. Very nice driver. In short..... a 10+

Reply from HUUS
Super service
Super service. Beautiful chairs. Great quality and the chairs are so comfortable. Delivery was very smooth and quite fast. Driver was very friendly and helpful. Could not have gone better. Will be shopping there again.

Reply from HUUS
Excellent furniture,I will definitely…
Excellent furniture,I will definitely buy more stuff from Huus.nl

Reply from HUUS
Bad quality bad service
I orderd a TV cabinet which was deliverd damaged twice. The third time it was deliverd the cabinet was OK but not put together. Told them the day of delivery and still have not received the stuff to put the cabinet together. It is already taken them 1.5 weeks. I ordered the cabinet at 15-11-2021. Still waiting to put it in the living room. So almost 2 months.... Conclusion bad quality bad service.

Reply from HUUS
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