I have stage 4 CKD and worried it will end up on Stage 5. When I saw the advertisement and the video, very impressed so ordered just one bottle and declined all other offers. Imagine my shock at £173.... See more
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At Hydrohealth, we aim to boost your wellbeing. We aim to elevate you physical and mental wellness to the next level and to give you the life you deserve!
Contact info
Hong Kong
- info@hydrohealth.co
- hydrohealth.co
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Replied to 34% of negative reviews
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Since buying my hydro bottle ..I feel…
Since buying my hydro bottle ..I feel much better knowing it’s helping my CKD. Also got one for my daughter in law and my sister in law.
Thank you so much.
Quick, friendly support with hassle-free resolution
I reached out and got a response fairly quickly, and the person I spoke with was friendly and helpful. Everything got resolved without any hassle.
Great Customer Service
I received my Hydrohealth bottle early March, 2026. Initially, I started using the bottle and was not sure if there was any notable different. But, after a few days I began to notice some change in my breathing. I was not as tired. This encouraged me to continue using every day. I took on a cruise and began to notice that I was able to walk distance. So, I was happy to see that it was a good buy. But, then I went to use it and to my surprise it was not working. I kept trying to get it to work for a hours. I kept trying to get it to work. With no success I was not able to get it working.
This led to my contacting the company with my concern. It was surprising that there was a message received the same day. They made suggestions on what to do. I had tried a few of the suggestions.
After several messages and the lack of getting the bottle to work. They were very engaging with me.
Suggestions made lead to no resolution. I didn't have any indication on what the plan for resolve the matter. But, then I received a message that a Hydrohealth Bottle was being delivered the next day.
Wow, I was truly not expecting such a quick response. There were no questions asked. This is not something I had seen, and I was so surprised.
This is great customer service. I am so impressed that this company was willing to accommodate to meet the need of their customers.
This is something I would like to see with other companies. I must say that this was something positive that I wanted to share as this gave me such confidence in this company, A++
Hydro health has changed my life
Hydro health has changed my life. When I first saw the advert I was sceptical. However second time I listened to it all the way through and although, for me it was a lot of money I thought if it works it will be worth every penny, so I ordered it.
Last week after using the flask of water for just over 3 months I had my first kidney blood test. I have had stage 3 Kidney disease for quite some years so any improvement would be welcome. Yesterday my results came back completely Normal. I am so very delighted I bought the Hydro Health flask. I could tell it was working as I had stopped getting infection s. I highly recommend this product. It is worth every penny and I am going to continue to use it to ensure my kidneys stay in tip top condition.
Helpful and excellent service
Customer service was great in my case. I spoke with Dario who was friendly and took the time to understand my issue. Everything was sorted out faster than I expected, and the whole process felt smooth.
Great Company & hydrogen water bottle.
I was very impressed how fast it was delivered. I followed the instructions on cleaning it before I started to use it and that was very simple to do. I did have a problem with the power button cover on the front being partially off, but I managed to o get it back in on and I emailed them about it. I received a quick response about it and they assured me that since it's charging I don't have to worry about it being damaged and if I have issues in the future to o contact them and they'll help resolve any issues.
I've only had the hydrogen bottle for 3 days and it's been working fine. I use filtered cold water and drink it we I think 30 minutes of it being charged. I've had trouble sleeping and since using this for a few days I have slept really well. The water tastes really good and I prefer adding filtered cold water vs room temperature water. So far I do drink at least 4 bottles of water everyday.
I'll update more later when I've used this for a while and get my lab results back to see if it's helped increase my eGFR, which right now is 44, stage 3B kidney disease. This is the main reason I bought the Hydrogen Pro hydrogen water bottle.
Trustworthy and Effective
Delivery was fast and the product came in good condition. After using if for a while, I can say it does what it's supposed to do. It's a reliable product and worth trying.
Helpful & fast service
I had a couple of questions about my order and the function. Got a response the same day. Good service.
The Ultimate Hydro Bottle
Not my first brand of hydro bottles, but it could sure be the last I ever need
Excellent Help & Guidance
My mon didn't understand how the bottle worked. The people of Hydrohealth we're extremely nice and explained it all the way
I brought 2bottles January 16 2025…
I brought 2bottles January 16 2025 with extented warranty in October one of my bottles stop charging I called about the problem they asked for a video of what's wrong I send it then returned the bottle for the warranty I have not heard from them since or get my bottle back they scammed me

Reply from Hydrohealth
Best hydrogen bottle
First the product, the hydrogen bottle works as advertised. I have really noticed a difference in my health after 3 months of drinking two 14 ounces a day. The customer service is spot on. They answered all my inquiries in a timely manner. Great company.

Reply from Hydrohealth
Item arrived fast and as described
Item arrived fast and as described. No complaints
Customer service has been exceptional
Customer service has been exceptional, praise for the people behind it.
The company is very efficient
The company is very efficient, professional and extremely personal.
Gail was the representative that helped me and she went above and beyond with the area that I needed help.
Good customer service!
I accidentally placed an order with hydrohealth….I notified them within 15 minutes to please cancel the order….they responded right away.
As soon as I received the order confirmation and order number, I emailed it to customer service - they responded, notified me that the order was canceled and the charge removed from my credit card.
Wonderful customer service - I wouldn’t hesitate to order from them in the future.
So far I am loving this bottle
So far I am loving this bottle. For some reason I am drinking a lot more water which is good. I would like to see a cap that has a straw though or even a flip top to drink from. I drink water while I am driving and that is not possible and stay dry right now
Before I started drinking the hydro…I would experience this nervous feeling as I urinate but now it is gone in less than 2 wks of use
Before I started drinking the hydro health water when I urinate it always sends a nervous feeling all through my body. I thought I was not drinking enough enough water, but now I drink one bottle of hydrogen water every day without as much regular water and there is no more nervous feeling. Thanks hydrohealth.
I was diagnosed last year with stage 3 CKD…
I was diagnosed last year with stage 3 CKD and I decided to try hydrogen water so I ordered 1 bottle and I have not looked back since . I have still to get my yearly blood check done so the jury is still out on that one, but I do know that my energy is much better I'm sleeping better and my sense of well being is so much better. I unfortunately dropped the lid of my bottle and a bit broke off, so I spoke to Gail @ customer service and she was so kind and got me a new bottle for half price. I am very grateful so a huge thank you to Gail for her assistance and kindness. Jeanette Findlay
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