Ordered pair of dumbells & only received one. Have tried contacting through email & no response. Phone number disconnects & Benjamin the chat bot does not answer. I’m assuming the company is no longer... See more
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Purchased dumbbell set and rack which are great. Adjustable bench had 2 small pieces missing but contacted and sent next day delivery. Main gripe is the delivery service - cancelled twice then tur... See more
Ordered the Power Rack and from the outset they were upfront and honest about the delay in it being delivered. There were issues caused by the delivery company but Ben (HyGym customer service) was re... See more
As of writing this, I have just filed a complaint with my bank. I have tried countless times over the last three weeks to contact Hygym with no luck. I even turned up at their address in Swindon to... See more
Company details
Written by the company
Daniel and Shane started HyGYM from a single garage on a mission to help keep gyms open during the global pandemic and support mental health: originally providing PPE equipment for gyms.
Contact info
HyGYM Ltd, 10 Athena Avenue,, SN2 8EJ, Swindon, United Kingdom
- 0800 772 0838
- rebuild@hygym.co.uk
- hygym.co.uk
2.8
Average
194 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Purchased a squat rack
Purchased a squat rack, excellent bit of kit with the best price I could find
1 September 2023
Unprompted review
Brilliant to deal with
Brilliant to deal with. Products first class and their follow up service brilliant.
2 August 2023
Unprompted review
Fantastic experience with this company
Fantastic experience with this company. I ordered online and had my equipment delivered and installed for me. We did have to pay extra for the installation but really happy with the service and professionalism.
We have converted the garden building to a gym and my son and I love it. Thanks again! Would certainly recommend.
25 July 2023
Unprompted review
Fantastic service
We have a Hygym rack can highly recommend the company and the products. Shoutout to Ben who was great when we ordered and has since provided extremely good aftercare support - thanks. 5 stars.
19 April 2023
Unprompted review
Really good quality rack
Really good quality rack, great communication and decent price, overall very happy💪
20 March 2023
Great kit
Great kit, super happy. Delivery was quick. Found the rack really easy to put together!
18 March 2023
From pre order to my products arriving…
From pre order to my products arriving the team at Hy gym were excellent. Will 100% be using again in the near future
20 March 2023
very good equipment but worth paying…
very good equipment but worth paying someone to put it together
13 February 2023
Overall
Overall, I highly recommend HyGYM for anyone looking for top-notch gym products. Not only are the products themselves excellent, but the customer service was also fantastic. I had a question about one of the products and the team was quick to respond and extremely helpful. Thank you HyGYM for helping me achieve my fitness goals!"
19 February 2023
Very professional-looking weight tree
Very professional-looking weight tree. Perfect for a small home gym if you don't like the adjustable dumbbells.
21 February 2023
Very good value product at a very…
Very good value product at a very compatible price. A very responsive company answering all my questions very quickly.
18 February 2023
Efficient delivery
Dip bars were delivered quickly and are of a good standard. Easy to put together and stack neatly out of the way when not in use. Good bars at a good price.
18 February 2023
Excellent service from start to finish.
31 January 2023
Great service and superb equipment
Great service and superb equipment, highly recommend.
30 January 2023
Great price
Great price, easy to assemble, quick delivery and a great piece of equipment.
29 January 2023
Amazing products and service!
Website and order system is a dream... The quality of the products are amazing on first site!
Delivered on time and had great response from the customer service team!
Would recommend to anyone looking to build a home gym.
27 January 2023
Unprompted review
Speedy delivery and quality product
Speedy delivery and quality product, will definitely buy from this company again and loving the spin bike which was easy to assemble.
26 January 2023
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