I've been a hypeddit user for quite a few years now, and I wish I could do more than just vouch for them. John and the team are innovative, and nothing short of extremely kind & helpful. If th... See more
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Me not being the best with tech
Me not being the best with tech, and especially not with a brand new digital process, I really needed to be guided from A to Z. This is exactly what happened with Mike who ran this introductory call WAY above my expectations! Starting with its duration first, since we stayed on line for 2hrs and 40mns!! Thumbs up! And for being so accurate and so patient! This call was worth every penny and I strongly recommend this team so far .
Extremely Disappointing Experience
I joined Hypeddit hoping it would help me grow my music, but the platform has never worked for me from day one. I paid for the PRO plan, and the service was completely unusable due to ongoing technical issues that were never resolved.
I contacted support many times, explaining clearly that the system wasn’t working and that I needed a refund. Instead of addressing my questions, they kept sending the same generic troubleshooting emails, even after I told them repeatedly that I had already done everything they suggested.
To this day, I still haven’t received my refund, even though the service did not function at all and I followed every step they asked for. It feels like they are avoiding the issue instead of helping their customers.
I’m extremely disappointed with the lack of support, the repetitive responses, and the refusal to acknowledge or process my refund request. Based on my experience, I cannot recommend Hypeddit.

Reply from Hypeddit
Just love them ❤️
Hello,
I discovered few month ago the Hypeddit service, it's a fantastic service. Full customizable links ( I wish they develop more feature on it) I also had to talk twice with the customer services for me to understand things better and I had a fantastic support. Plus the video of John on Youtube and on Facebook are really helpfull. SO far I. made a 4 weeks presave campaign and had 200 presave on my song + 110 new Spotify follower , just amazing , Thanks Hypeddit Teams you are amazing !
Campaign launch/FB integration help
Hypeddit's 'support' is outstanding and almost immediate, and I couldn't be more satisfied. Thank you so much, Hypeddit! JV and Charles were right there with answers/suggestions to resolve my campaign issues, especially integrations with Facebook/Meta (which can be so nuanced and a daunting experience to get right). One tip for musicians seeking support is, be clear with describing your issue in the support ticket, and, when that shifts to email responses, provide specific details and screenshots to the good human(s) at Hypeddit, so 'support' can help figure out things more quickly and precisely. Thank you, again, JV and Charles!
The customer support at Hypeddit is amazing
The customer support at Hypeddit is amazing. Reaction most of the times within 24 hours, and very accurate response by humans that care, no AI shit.
Team is very dynamic
Team is very dynamic, answering questions very fast
Legit and I can see benefits, but too much upselling before you get started
Legit and I can see benefits, but once you're in there's too many pop ups trying to upsell other services to you that I was immediately put off - i just want to trial the service. For example, pop ups to help you develop growth (nice for beginnes in principle) and this comes in the form of their spotify growth pdfs reduced from $200 dollars to $17. It pops up right in front of you and you when clicking off that there is are warning signs like "you dont want this limited offer" - again blocking you from trialling anything whille they try get you to spend more.
If though, you have insta and facebook business all set up then I can see how it could be useful and this could be a nice service that maybe asking them ot do it all (one of the services) and then set a basic budget couldbe worth it, but since I just wanted to trial the service it all felt pointless setting this up for a campaign for a random track (as my test to see what resuslts are achievable before investing more heavily). So to me, Hyppedit did everything to put me off which they believed they were doing to get more revenue. I'll just run my own ad campaign in google now. * please note I edited this review as I felt I was quite harsh in the first iteration * and they responded kindly that felt guilty for being so harsh. I know many people in my songwriting community who use this service and this is how I llearbed about Hyppedit - word of mouth. Its just my experience.

Reply from Hypeddit
Great Service and platform
Amazing support and excellent platform. Would recommend to any upcoming artists!
Efficient and solution oriented
Efficient and solution oriented. Provided even more information to avoid future issues.
Excellent
Excellent. Mike an his team did an amazing job to show me how to be efficient with my ads and campaigns.
Timely response and solution on point
Timely response and solution on point! Bravo
Amazing customer service prompt and…
Amazing customer service prompt and efficient. Great advice for future contributions. Very happy
That Hypeddit Support Team is awesome–amazing!
I started my music promotion with Hypeddit last year 2025 a few days before Christmas. It was a little tough, technologically speaking, complex to start out, setting up my Hypeddit account and all with a FaceBook Business account for ads and connecting to Instagram too. I'm not very computer-proficient, you could say. However, I had succeeded well. With the help of John Gold's videos to assist and explain the process, I was able to complete the task. Then, the experience was incredible, amazingly landing me on one of Hypeddit's Playlists at no.#50! Just in a week or so! I was ecstatic! I had fans and followers that I NEVER HAD BEFORE.
Yet, the gleam and glitter soon vanished when my Business account in Facebook was hacked and I had to close down my accounts, totally. It was a harrowing experience. I was devastated, to say the least. Nevertheless, I must say that John Gold and his Support Team, especially JV who assisted me, got me through it all, every step of the way. JV's encouragement and follow ups to ensure and assure me that Hypeddit never abandons its artists, assuring phenomenal assistance, support, insight and remedial was crucial. Exceeding pleasantly my expectations, I'm back on my feet and ready to start again. A promising and uplifting experience! Professional, informative, skilled and friendly, caring service I had been given. So, I will always recommend Hypeddit to artists everywhere in the world! Thank you again John Gold and JV!!
Timely response and helpful advice
Timely response and helpful advice. Great insight.
Amazing Support from Patrick
I’ve been using HypeEdit for a long time and have invested quite a bit into the platform, so I was worried when I made an accidental purchase. Huge shoutout to Patrick from the support team—he was incredibly kind, professional, and handled my refund request almost immediately. Great to see a company that truly values its long-term users! These dudes are literally artists themselves so it’s awesome to know we’re in good hands.
Hypeddit team member Charles is an…
Hypeddit team member Charles is an incredible person and deserves some recognition (and a raise!).
He was super quick to help me resolve the issue I was facing, and offered additional support in any form that I may be in need of.
Thanks Charles!
Amazing service
Amazing service. The platform is very easy to use and the setup process is well guided. If you ever run into an issue, the team is incredibly supportive and solution-oriented. They really help you get everything running smoothly. Highly recommended for anyone promoting their music.
These guys are next level
These guys are next level. So honest and such a fantastic platform and it’s rare to have such incredible honest customer service. Really feel like they actually care for you.
The platform is exceptional for promoting music and has amazing tools
Great communication
Great communication, quick reply, thank you Patrick!
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