Hype Locker UK logo
Visit website

Hype Locker UK Reviews 486

•
TrustScore 4.5 out of 5

4.7

Shoe shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the authenticity and high quality of the products, often verifying them through official channels. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving the next day or within a few days. Reviewers also appreciate the excellent service, noting the careful packaging and the overall smooth transaction process. However, some customers also noted issues with delivery times, attributing delays to the chosen courier. A few other people also felt that the 'blind box' situation for certain products led to disappointment when receiving duplicates.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and the speed of... See more

Quality

Customers consistently note positive experiences with quality, often praising items as genuine, authentic,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuine product shipped fast. I ordered a labubu from here for my daughter’s birthday. I was wary of counterfeits and everywhere else legitimate was either out of stock of too long delivery time. Orde... See more

Rated 5 out of 5 stars

Placed an order for 3 Labubu’s on Sunday and delivered via Royal Mail on Wednesday. All perfectly packed, totally authentic (confirmed by QR on PopMart website). They look fantastic and we have been g... See more

Company replied

Rated 5 out of 5 stars

I placed an order for trainers for my son and was concerned that they would not arrive on time for his birthday; I was assured by customer service that they would arrive promptly and they arrived with... See more

Rated 5 out of 5 stars

I can guarantee you it's original! There's the card that describes the Labubu, the QR code, the Labubu's registration number, and even a little pouch that protects it from bacteria. I was shocked by... See more

Company details

  1. #74 of 216 best companies in Shoe shop

Written by the company

Providing exclusive and highly sought-after footwear and clothing to our customers, with quick and hassle-free service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Can’t get over how quick I received my…

Can’t get over how quick I received my delivery! Ordered Friday and received today! Stress free & So simple & great prices too! So glad I came across this site! Will definitely be using again in future!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

I don't tend to get round and write…

I don't tend to get round and write reviews for companies, but have gone out my way to make sure I do for this company.
I looked at their ratings before buying the Labubu's and I'm glad I did, they deserve 5*s. They are so efficient, I literally had my order next day - a simple transaction, trustworthy and super efficient. I will completely endorse this company - and thank you Hype Locker!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

One word brilliant

One word brilliant

21 November 2025
Unprompted review
Hype Locker UK logo

Reply from Hype Locker UK

Hi there,

Thank you for your feedback and kind words!

We can see that this review was left with a 1-star rating, which might have been accidental based on your comment! If that was unintentional, you can update the star rating at any time by clicking the 'Edit' button on Trustpilot.

Thanks again,
The HLUK Team

Rated 5 out of 5 stars

Superfast delivery

I ordered after 2pm and item arrived next day, super fast and kept me updated with tracking. Excellent service

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Packaged securely. Good choice of Labubu and good saving on Black Friday prices.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. Ordered a labubu doll one afternoon and received it the next morning. The doll is beautiful. Would definitely recommend this company.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I placed an order for trainers for my son and was concerned that they would not arrive on time for his birthday; I was assured by customer service that they would arrive promptly and they arrived within 2 days. Unfortunately, I ordered the wrong size and Hype Locker kindly accepted the return and within one day, I had received the correct sized trainers. Efficient, speedy and excellent service.-it really put my mind at ease. Thank you.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service!
I ordered a tracksuit for my son which came up too big. Had good communication, returned the item on the Tuesday and received replacement item on the Thursday after requesting a prompt delivery as we were away for half term.
Will definitely use again

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Authentic Labubu

My little one wants a real Labubu for Christmas, which is hard to find , so when i came across Hype Locker uk and read the reviews, I trusted them and i will have a very happy boy at Christmas . Delivery was free and , very fast, I had the item the very next day. Thank you

16 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look