Hype Locker UK Reviews 486

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the authenticity and high quality of the products, often verifying them through official channels. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving the next day or within a few days. Reviewers also appreciate the excellent service, noting the careful packaging and the overall smooth transaction process. However, some customers also noted issues with delivery times, attributing delays to the chosen courier. A few other people also felt that the 'blind box' situation for certain products led to disappointment when receiving duplicates.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and the speed of... See more

Quality

Customers consistently note positive experiences with quality, often praising items as genuine, authentic,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuine product shipped fast. I ordered a labubu from here for my daughter’s birthday. I was wary of counterfeits and everywhere else legitimate was either out of stock of too long delivery time. Orde... See more

Rated 5 out of 5 stars

Placed an order for 3 Labubu’s on Sunday and delivered via Royal Mail on Wednesday. All perfectly packed, totally authentic (confirmed by QR on PopMart website). They look fantastic and we have been g... See more

Company replied

Rated 5 out of 5 stars

I placed an order for trainers for my son and was concerned that they would not arrive on time for his birthday; I was assured by customer service that they would arrive promptly and they arrived with... See more

Rated 5 out of 5 stars

I can guarantee you it's original! There's the card that describes the Labubu, the QR code, the Labubu's registration number, and even a little pouch that protects it from bacteria. I was shocked by... See more


Company details

  1. #74 of 216 best companies in Shoe shop

Written by the company

Providing exclusive and highly sought-after footwear and clothing to our customers, with quick and hassle-free service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toys

Range of choice and very speedy efficient service
Definitely recommend

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Top Customer service

I love how Hype Locker UK crew is getting thier job done quickly, and always swift to respond to any queries of mine. Highly recommended 👌

26 September 2025
Rated 5 out of 5 stars

It was very easy to use the website

It was very easy to use the website. I chose to pay with playpal. I received confirmation of my order and then notification that the order had been dispatched. I ordered my items about 9am and received them the next day by free express delivery. Very pleased with the service.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

A happy customer 😃

Really happy with the purchase. Well packaged, quick delivery and a genuine Labubu, which I have had no luck at all finding anywhere else. My daughter is very pleased.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Authentic Labubus and super fast…

Authentic Labubus and super fast shipping! My daughter is over the moon excited with real Labubu. Have ordered several times and speed and quality are consistently fantastic!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Genuine product shipped fast

Genuine product shipped fast. I ordered a labubu from here for my daughter’s birthday. I was wary of counterfeits and everywhere else legitimate was either out of stock of too long delivery time. Ordered on Wednesday morning, it was shipped by Wednesday afternoon and delivered by Thursday lunchtime. Verified authenticity of product via popmart website. Very happy with purchase and Hype Locker.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

My parcel was delivered by Royal Mail…

My parcel was delivered by Royal Mail to my safe place … however after returning from London I found it wasn’t there and missing from my storage box… after messaging hype locker they resolved my issue straight away! Thank you for easy pleasant transaction!

26 September 2025
Rated 5 out of 5 stars

Great quality

Great quality fits perfect. From start to finish everything was perfect from ordering to delivery day.

24 September 2025
Rated 5 out of 5 stars

Happy customer

Bought a few things from Hype Locker recently. Very happy with their fast delivery service as well as very helpful customer service.

1 October 2025
Unprompted review

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