HyundaiPartsDeal.com Reviews 

492
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of genuine, accurately described products that are often a perfect fit. They appreciate the ease of finding correct items and the exceptional, reasonable pricing, which is significantly lower than dealerships. The delivery service is also widely commended for being quick and efficient. However, some customers encountered issues like receiving incorrect or damaged parts. A few also found the return policy restrictive for unopened or electrical items, and some orders were voided or had prices changed after verification.

What people talk about most

Product

People report positive experiences with product, often finding the exact part they need, even for older or... See more

Price

Customers had positive experiences with price, often noting that parts were significantly cheaper than... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick and timely... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting quick delivery and... See more

Quality

Users describe positive interactions with quality, often receiving genuine OEM components that are exactly as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I planned to install the parts but then discovered how much work was involved so called Orange Park Hyundai to get them to install them and was refused. They said if we didn't order them, we do not i... See more

Rated 5 out of 5 stars

Genuine part (intake manifold) at nearly half the price of the dealership. $287 vs. $538. Had my local mechanic install the part. Ended up saving $600 plus on the repairs.

Rated 5 out of 5 stars

No gimmicks, reasonable shipping cost, OEM parts - always feel like I am dealing with pros at this place. UPDATE!!! Bad stuff - after "verifying" my order they changed the price and are not processin... See more

Rated 5 out of 5 stars

Parts are exactly as described. The exploded diagram depicts the parts you need. Everything fits perfectly, like a hand in a glove! Pricing is exceptional, well below any dealer garage.

Company replied


Company details

  1. Auto parts shop

Written by the company

Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

492 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(492)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was able to locate the car part in…

I was able to locate the car part in the inventory, place it on order, reasonable price, quality, exact part that the car needed, delivered in perfect timing, check out process was smooth and best of all, I didn't have to talk with anyone.

8 December 2025
Rated 1 out of 5 stars

Bad quality

Bad quality

30 January 2026
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory, not knockoffs or replicas. We understand misinformation is common, but we stand by the authenticity and quality of everything we sell.
We appreciate your feedback and will continue to uphold the standards our customers rely on.

Rated 5 out of 5 stars

5 star service!

The part I ordered for my 2017 Hyundai Accent was hard to find. HyundaiPartsDeal had the part in stock, was priced reasonably, and delivered quickly. Great overall experience! HyundaiPartsDeal will be first option when buying more parts for my car in the future!

30 January 2026
Rated 1 out of 5 stars

Not living up to advertised service

I ordered a part that ended up not being needed, not even taken out of the box, but upon trying return it was told that because it was electrical it could not be accepted.

I said nothing was said on my order relating to the part not being eligible for return and was told I should have read through their "guidelines."

I consider this to be unfair considering that nothing was indicated when I purchased the part (with a 30 day return policy advertised), but only when I asked to return it.

And what possible reason is there to not accept a part that hasn't even been removed from their own packaging?

I've been buying parts for years and this is the first time I have ever encountered something like this.

12 January 2026
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

Thank you for your feedback. Unfortunately, per our return policy we cannot proceed with your RMA due to electrical/electrical components. Please refer to our return policy below. Again we apologize for the inconvenience. Your feedback is essential for improving our services.

www.hyundaipartsdeal.com/service/hyundai-return_policy

Rated 5 out of 5 stars

Great Resource

I ordered a replacement key fob for a 2014 Santa Fe. The price was very good and I had it installed at a dealer for $100. Works perfect. Great resource.

31 December 2025
Rated 5 out of 5 stars

Who new there is a fuse by the battery

As we found this unknown to us weird fuse thing that is by the battery that keeps the whole car going. Our 03 Hyundai is doing fabulous now. Shipping came as stated. Part works fabulously. Thank you.

31 December 2025
Rated 3 out of 5 stars

Zero accountability on a simple return

Adjusted to 3 stars as after multiple follow-ups the refund was also processed, though a 20% restocking fee was applied.

I ordered a USB port for my Hyundai Ioniq 5 from HyundaiPartsDeal.com. The part arrived, and I quickly realized I needed a different one. The item was unused, in original condition, still sealed in the plastic bag, and it was only about $40.

Despite that, I’ve been unable to return it. I called five times and every time I was told my return request was “under consideration.” That was six weeks ago. No decision. No clear explanation. No follow-up. Just delay after delay.

If you’re considering ordering here, understand this: if you order the wrong part, you may be stuck even if it’s unopened and resellable. A basic return process should not take over a month with no resolution. Very disappointing, and I won’t be ordering from them again.

10 December 2025
Unprompted review
HyundaiPartsDeal.com logo

Reply from HyundaiPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

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