i-bidder.com Reviews 

648
•
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were unhappy with their experience overall. People frequently complained about hidden fees, unexpected extra charges, and receiving severely damaged, used, or incorrect items that completely failed to match the original online descriptions provided. Consumers also mentioned that getting support was extremely difficult when problems arose, leaving many buyers feeling deeply frustrated with the overall platform and various third-party sellers. Some reviewers were happy with the great bargains found and praised the helpful customer support team whenever a quick resolution was needed. Customers additionally noted that certain purchases actually arrived in good working condition, offering genuine value for money on selected items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, as some reviewers occasionally find... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform as really easy to use... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting excellent... See more

Price

Customers expressed strong frustration and dissatisfaction regarding excessive hidden charges, high... See more

Staff

Users describe ambiguous interactions with staff, as experiences vary significantly across different... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have used i-bidder.com for a long time and as such on reading some of the reviews, I can see that users were not fully aware of what the platform does and how it works. Think of it as a platfo... See more

Company replied

Rated 1 out of 5 stars

This full site is a SCAM, don't get me wrong there are a FEW small deals but they are few and far between. They manipulate the prospective customer from the moment they grab your attention. "A WEA... See more

Company replied

Rated 1 out of 5 stars

This aution has the worst customer care even the director says he hasn’t got time to put there mistakes wrong .i come to this aution once a week and one in every 4 weeks all goes smooth . The rest of... See more

Company replied

Rated 1 out of 5 stars

I won an item, paid for it and a wrong item was sent. I did not accept the delivery and lost almost £600. All I get from I-bidder is " I would like to inform you that we are actively following up with... See more

Company replied


Company details

  1. Online auction services
  2. Online marketplace

Information provided by various external sources

Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

648 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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2.4

All reviews

(648)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very dodgy

I signed up as I saw a brand new MacBook for a really attractive price. After I bid I clicked on an almost hidden question mark link next to the price, I was horrified to find out that they will add additional 50% to the winning price. This made the price ridiculous. I could get it cheaper if I bought it outright from a retailer. So I tried to contact support and despite claiming that they can be contacted anytime to chat with support by clicking the “blue button”, there was no blue button. You can only send emails and those take 24-58 hrs to get responses to. I sent the email requesting cancellation. I also deleted my debit card just to be safe. They contact me the next morning demanding that I pay a 3 figure sum for cancelling. I tried to ring the auction house concerned and spoke with some Indian bloke who could barely speak English but very aggressively threatened me with court action if I didn’t pay the 3 figure sum for cancelling before slamming the phone down. These are clearly scam artists so please avoid.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Be careful everyone if you’re buying a…

Be careful everyone if you’re buying a vehicle from this auction, make sure you read the times and conditions because they some hidden cost could add up to quite a lot. This is probably the worst auction to buy a car from and the hidden fees are extremely high I would definitely not recommend anyone to buy it from here

10 January 2025
Unprompted review
Rated 1 out of 5 stars

This company gives online auctions a bad name

Supreme auctions Sheffield, This company gives online auctions a bad name, I live approx 200 miles away so am unlikely to view lots before auction, I like lots of other bidders rely on the description and online photographs of the lots we wish to bid on, however this auction company contrives to display pictures of the lots they call stock photos which is not what you will get if you win any lot, it has happened a few times to me as a regular bidder, they show lots with batteries and chargers but you will get only bare units, which is misrepresentation of the lots, which is very bad business and possibly illegal. I will be reporting them to trading standards for this shoddy practice.
I camplained to their customer services which was a waste of time as they told me to read their terms of reference, which I have done a few times, all it says is that there may be parts missing with the lot, however the point being you bid on what you see in their photos as they present them. It is such a shock when you bid on an item you believe you see and all you get sent is junk.
Auctioneer users beware of this company and its shoddy practices.
How Ibidder allows this to happen is beyond me.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Be careful of this website

Be careful of this website! They have all the bidders hidden( which is not transparent because you don’t know who is bidding against you) and on any action they have back people that they constantly bidding to rise up the price where actually they want to be on the time of action which is not legat at all

25 November 2024
Unprompted review
Rated 1 out of 5 stars

I bought two items in the past two…

I bought two items in the past two months. The first item was advertised as three pieces, but only one was given to me. Secondly, I purchased a chainsaw machine. I was also sent a grass trimmer, which was also advertised, but no one bid for it. I don't think you should be bidding online without seeing the item. There may be more to their business model than what meets the eye.

21 October 2024
Unprompted review
Rated 1 out of 5 stars

I won two auctions on the 7th Nov paid…

I won two auctions on the 7th Nov paid £96 for delivery on the 10th Nov today is the 4th Dec i have still not received my items even after numerous calls and emails to supreme auctions and to dbl the courier company i am still waiting they have not contacted i have to keep chasing them up last time i spoke to someone at supreme auctions she was not courteous or understanding at all and she put the phone whilst i was still talking

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Scrap cars for auction

I ve buy it a car ..was all around scratch it..broked bumper..two door deep scratch.same side the mirror scratch it..and the engine make noise..need change the chain belt..for one BMW 320i..2010 ..Ive payed £980..and for late payment about two hours another £530.. together £1510...for a scrap car..it's a shame for scrap cars..for fix engine it is £583 only parts plus £1200 handjobe

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammer item for £1600 worst £100

Getting an item for £1600 worst £100 very bad + they threatened me on the phone if I’m not paying for the item is gonna be legal action what a joke those people and sending the second invoice after you pay the first one so no option I have to pay it I noticed discrepancies in the item descriptions versus the actual products received. It felt misleading, and I was left feeling frustrated and taken advantage of. Transparency is crucial in any auction setting, and I expected better from a service of this nature.

I urge Cambridge auctions to contact me directly to discuss my concerns and hopefully resolve these issues. I believe that open dialogue could lead to improvements that benefit all users in the future.
Overall, my experience was far from satisfactory, and I would caution potential bidders to proceed with caution

30 October 2024
Unprompted review
Rated 1 out of 5 stars

This company it's fraud

This company it's fraud
100 x NEW PACKAGED ASSORTED SWIM & UNDERWEAR MAY INCLUDE BRAND SUCH AS WONDERBRA, BOUX AVENUE, ANN SUMMERS, CONFITEX, SPANX, FIGLEAVES, POUR MOI, MIRACLE SUITS, SEA FOLLY, CURVY KATE, TRIUMPH, BERLEI, MAGISCULPT, PANACHE, CALVIN KLEIN, PLAYTEX, MAIDENFORM, SLOGGI & MORE. EACH ITEM HAS AN ORIGINAL RRP OF BETWEEN £10 - £80. We estimate that each lot has an approximate RRP value of circa £3,500. All stock is sealed and new. You will receive a mix of styles, sizes, and brands. We cannot guarantee which brands or styles you will receive.
And I recevied 50 psc to same style swim top unbranded and 50 psc to same swimsuit but abnormal big size bikini unbranded too it's no mix it's china shit

6 November 2024
Unprompted review

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