Purchasing the card was easy. It was easy to add multiple cards to one app and scan everyone in at once. We used the 48-hour card for public transit (including to Schipol airport), discounted 1/2 day... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order online. Got the physical card over the digital version, as you don't have to worry about your phone battery. Used the app to find places to go visit. Only issue I had was the app saying... See more
Company replied
Very flexible card for our visit to Amsterdam. It gave us free entry to most of the attractions the we went to in a five day trip. It was great for use on the trams although it could be a little dif... See more
Company replied
Using the e-card was a breeze for us. We were able to get into Rijksmuseum, Artis Royal Zoo, and Nemo Science Museum without any problems. We were able to travel around the city with our card access t... See more
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Company details
Information provided by various external sources
Connection and cooperation is what makes amsterdam&partners strong and functional as a city marketing organisation. As the central organisation we connect cross-sector parties. More than ever, this comes down to this key principle: “together we are stronger”.
I amsterdam
Written by the company
- Your guide to visit, enjoy, live, work & invest in Amsterdam.
- Iamsterdam.com is the official portal website of the City of Amsterdam, with everything you need to visit, enjoy, live, work, invest and do business in the Amsterdam Metropolitan Area.
Contact info
De Ruijterkade 28 B t/m D, 1012 AA, Amsterdam, Netherlands
- citycard@iamsterdam.com
- iamsterdam.com
4.4
Excellent
16K reviews
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Works great
A bit too expensive, but the user experience was overall great. The app is really useful, intuitive and easy to use, great UI/UX. This is how we chose all our destinations.
There were a few app crashes on android though. Nothing dramatic, but you might want to look into those.
9 May 2026
Reply from I amsterdam
Hi!
Thank you for your thoughtful review!
We’re glad to hear you had an overall great experience and that you found the app intuitive, easy to use, and helpful for planning your destinations throughout the trip.
We also appreciate your feedback regarding the app crashes on Android. Even small interruptions can affect the experience, and comments like yours are very valuable for helping us improve the app’s stability and performance.
We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
It was easy to buy and use
It was easy to buy and use. Very good value. Family friendly activities. Excellent for travel. Would definitely use again.
8 May 2026
Reply from I amsterdam
Hi!
We’re glad you liked the I amsterdam City Card, thank you for leaving this review! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Unsatisfactory Service
When I went to use the card for the first time at an attraction, it wouldn’t activate. I had to buy tickets at the gate at full price for a total cost of 48.50 euros. I contacted The company seeking a refund, they said they needed the ticket receipt. I didn’t have it at the later time, but did provide a screen shot of my credit card statement showing a purchase from the venue. This didn’t satisfy their needs, so they wouldn’t issue the refund.
In summary, when in Amsterdam, consider all vendors of these types of cards. I cannot recommend this vendor
8 May 2026
Reply from I amsterdam
Hi,
We are very sorry for the inconvenience you experienced during your visit to Amsterdam. We understand how frustrating this situation must have been.
However, in cases like this, it is necessary for us to verify the expenses properly before we can process any refund request, which is why we asked for the original ticket receipt. A bank statement unfortunately does not always provide enough information.
We can also see that the card was eventually used successfully at several locations during your stay.
We appreciate your feedback, as it helps us continue improving both our service and communication for future visitors.
Kind regards,
Amal - Team I amsterdam
The card is good what is not good is…
The card is good what is not good is the use of bike for only 1 day
24 April 2026
Reply from I amsterdam
Hi,
Thank you for your feedback and for your positive comments about the card.
We understand your disappointment regarding the bike rental being limited to one day, and we appreciate you sharing your opinion with us. Feedback like yours helps us improve the experience for future visitors.
We hope you still enjoyed your time in Amsterdam.
Kind regards,
Amal - Team I amsterdam
Great value for the money
Great value for the money! I had a wonderful time! Can’t wait to go back.
8 May 2026
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Reply from I amsterdam
Hi!
We’re glad you liked the I amsterdam City Card, thank you for leaving this review! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
The card is really easy to use and…
The card is really easy to use and accepted in most of the sights in Amsterdam. I purchased the longest stay card and the value was easy to calculate. It made every sight easier to enter.
8 May 2026
Reply from I amsterdam
Hi,
Thank you for your feedback!
We’re really glad to hear you found the City Card easy to use and widely accepted across attractions in Amsterdam.
We also appreciate your note about how smooth entry was at the different sites — that’s exactly the experience we aim for.
Thanks again for sharing your experience!
Kind regards,
Amal - Team I amsterdam
Great savings
Being able to filter the museum choices for museums not open on Monday and save them as favorites made it easier to find places to go. Figuring out how to get around using only GVB transportation was a little harder. We were able to save money using the card.
8 May 2026
Reply from I amsterdam
Hi,
Thank you for your feedback!
We’re glad to hear you made the most of the City Card.
We also appreciate your note about navigating GVB transport — we understand it can take a little time to get used to, but we’re happy you were still able to get around and save money with the card.
Thanks again for sharing your experience!
Kind regards,
Amal - Team I amsterdam
It was great to travel around the city…
It was great to travel around the city with the iamsterdam card. It was very easy to get and use. I would especially recommend it for using public transport!
29 April 2026
Reply from I amsterdam
Hi!
We’re glad you liked the I amsterdam City Card, thank you for leaving this review! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
24 hour pass worth it
I purchased a 24 hour pass and used it enough to pay for itself and then some. I think it works best to activate it in the afternoon: I went to the Dutch Resistance Museum, The Lord in the Attic and took an evening canal tour (enjoyed it with the lights), then the next morning I was at Rijks when it opened, finishing with Oude Kerk. I used the tram a handful of times. This is my third visit to the Netherlands so I’ve already done many of the other major attractions. I pre-booked what was required, then at checkout I checkmarked that I had the IAmsterdam card. I did have to show the actual activated card at all the locations, along with the QR code for the reservation. I would recommend buying this card, it’s pretty easy to use, even on the trams.
23 April 2026
Reply from I amsterdam
Hi,
Thank you so much for sharing your experience!
We’re really happy to hear you got so much value out of your 24-hour City Card and made the most of it with such a well-planned itinerary.
It’s also great to hear that the reservations and check-in process worked smoothly for you, and that you found the card easy.
Thank you again for your recommendation and for sharing such helpful tips for future visitors!
Kind regards,
Amal - Team I amsterdam
My wife attempted to purchase one card…
My wife attempted to purchase one card but the system stalled and appeared to reject the transaction, however she then received three cards all of which were energised
The cards were a reasonable value
7 May 2026
Reply from I amsterdam
Hi,
Thank you for your feedback, and we’re sorry to hear about the confusion during the purchase process.
It sounds like there may have been a technical issue that caused the transaction to appear as if it didn’t go through.
We understand how frustrating that can be, and we recommend contacting our support team so they can look into this in detail.
We’re glad to hear you still found the cards to be good value overall, and we appreciate you taking the time to share your experience.
Kind regards,
Amal - Team I amsterdam
The iAmsterdam cards worked great
The iAmsterdam cards worked great. We purchased two 48 hour digital cards via the app. We didn’t activate our cards until we went to the Rijksmuseum on May 6th and they were valid until Friday afternoon. They remain inactive on your app until you chose to activate them, which is immediate and easy. They worked great on public transit. Just scan the QR code on the reader. We used it for entry into several museums, ADAM Lookout, a canal cruise. A lot of the museums in Museumplein are close to each other, so we made reservations to walk out of one and into another. The cards aren’t cheap. A 48 card was $156 Canadian, but if you go to a lot of museums, take a canal cruise etc. you get your moneys worth.
6 May 2026
Reply from I amsterdam
Hi,
Thanks so much for sharing your experience!
Great to hear the digital City Cards worked smoothly for you and that activation was easy and flexible when you were ready to start using them. It sounds like you really made the most of the City Card.
We also appreciate your honest note on value, it’s always helpful for other travellers planning their trip.
Thanks again for your feedback and for recommending the City Card!
Kind regards,
Amal - Team I amsterdam
The convenience of public…
The convenience of public transportation, and all the included activities made the experience phenomenal.
6 May 2026
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
A lot of variety
A lot of variety. Saved money. Ran out of time to see all that was offered.
23 April 2026
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Great offer
Great solution, for having a complete the experience in Amsterdam.
It could be better with the addiction or a discount on Anna frank and Van Gogh, or even better, give the possibility to book a ticket from the platform of I am Amsterdam.
Thank you for the experience
30 April 2026
Reply from I amsterdam
Hi!
We’re glad you liked the I Amsterdam City Card, thank you for leaving this review and giving us feedback, this will help us improving the I amsterdam City Card! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Worth getting if you plan to go to many…
Worth getting if you plan to go to many places in a short time. The unlimited transportation is a prime benefit.
7 May 2026
Reply from I amsterdam
Hi!
We’re glad you liked the I amsterdam City Card, thank you for leaving this review! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Good recommendations and many options
Good recommendations and many options of tours, sights, and discounts. The free public transport was a huge bonus as well. My only complaint is the price was quite high for a limited number of hours, even for several days
6 May 2026
Reply from I amsterdam
Hi,
Thank you very much for your feedback.
We are glad to hear that you enjoyed the wide range of recommendations.
We also appreciate your honest comment regarding the price. We understand that, depending on how intensively the City Card is used and for how many hours or days, it may feel like a significant investment, and we take this type of feedback seriously when evaluating our offer.
Thank you again for sharing your experience with us.
Kind regards,
Amal – Team I amsterdam
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