Purchasing the card was easy. It was easy to add multiple cards to one app and scan everyone in at once. We used the 48-hour card for public transit (including to Schipol airport), discounted 1/2 day... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order online. Got the physical card over the digital version, as you don't have to worry about your phone battery. Used the app to find places to go visit. Only issue I had was the app saying... See more
Company replied
Very flexible card for our visit to Amsterdam. It gave us free entry to most of the attractions the we went to in a five day trip. It was great for use on the trams although it could be a little dif... See more
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Using the e-card was a breeze for us. We were able to get into Rijksmuseum, Artis Royal Zoo, and Nemo Science Museum without any problems. We were able to travel around the city with our card access t... See more
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Company details
Information provided by various external sources
Connection and cooperation is what makes amsterdam&partners strong and functional as a city marketing organisation. As the central organisation we connect cross-sector parties. More than ever, this comes down to this key principle: “together we are stronger”.
I amsterdam
Written by the company
- Your guide to visit, enjoy, live, work & invest in Amsterdam.
- Iamsterdam.com is the official portal website of the City of Amsterdam, with everything you need to visit, enjoy, live, work, invest and do business in the Amsterdam Metropolitan Area.
Contact info
De Ruijterkade 28 B t/m D, 1012 AA, Amsterdam, Netherlands
- citycard@iamsterdam.com
- iamsterdam.com
4.4
Excellent
16K reviews
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Great investment if you want to see a…
Great investment if you want to see a lot of attractions and museums.
13 May 2026
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear you found the City Card a great investment and that it helped you enjoy many attractions and museums during your visit. We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
Using the City Card was easy
Using the City Card was easy. I visited several museums, which more than covered the cost of the card. The only mishap I had was trying to use the card for transit from the airport. It was a little confusing at first to know which public transportation is covered.
12 May 2026
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear you found the City Card easy to use and that your museum visits made it worthwhile for you.
We also appreciate your feedback regarding the confusion around airport transport and which public transportation services are included. We understand how this can be unclear at first, especially when arriving in a new city, and your comments help us improve the clarity of our information for future visitors.
We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
We love the card because I was able to…
We love the card because I was able to hop on and hop off the Metro, Tram and Bus within the City of Amsterdam so conveniently.
12 May 2026
Reply from I amsterdam
Hi!
Thank you for your review! We’re so glad to hear you loved the City Card and enjoyed the convenience of hopping on and off the metro, tram, and bus throughout Amsterdam. 🚋✨
It’s wonderful to know the public transport from GVB helped make exploring the city easy and enjoyable for you. We hope that you had a fantastic time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
I'm so tired of being asked to review…
I'm so tired of being asked to review everything. At age 76 I have better things to do with my time. But trust me, this is one of the world's true bargains.
12 May 2026
Reply from I amsterdam
Hi!
Thank you for taking the time to leave a review despite the review fatigue 😊 We truly appreciate it.
We’re delighted to hear you found the City Card such great value and one of the “world’s true bargains” that’s a wonderful compliment. 😊We hope that you had a fantastic time exploring Amsterdam.
Kind regards,
Davida - Team I amsterdam
Great value
I felt like we really got our money’s worth using the card. Most of the places we visited accepted the card and made it much cheaper than buying tickets individually. We also used the tram to move around and the card covered the cost of our transportation.
12 May 2026
Reply from I amsterdam
Hi!
Thank you for your review!
We’re delighted to hear you felt you really got your money’s worth with the City Card and that it helped make both attractions and public transport more affordable and convenient during your stay.
It’s great to know the card worked smoothly at the places you visited and helped you explore Amsterdam with ease by tram as well.
We hope that you had a wonderful time in the city.
Kind regards,
Davida - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear you found the City Card very convenient, easy to use, and great value. We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Everything was fine, but!
Everything was fine. Only one things was bad. It was necessary to check in and check out from public transport, not only to tap, you must scan QR code. If you have 2 cards, this process is very uncomfortable.
11 May 2026
Reply from I amsterdam
Hi!
We’re glad you liked the I Amsterdam City Card, thank you for leaving this review and giving us feedback, this will help us improving the I amsterdam City Card! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Essential to get the most from your visit
The I amsterdam card is a must..hop off and on the public transport and access to so many tourist attractions and activities. Well worth the cost.
11 May 2026
Reply from I amsterdam
Hi!
We’re glad you liked the I amsterdam City Card, thank you for leaving this review! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Good value
It’d be good if it also included transit from Schiphol into Amsterdam Centre.
11 May 2026
Reply from I amsterdam
Hi!
We’re glad you liked the I Amsterdam City Card, thank you for leaving this review and giving us feedback, this will help us improving the I amsterdam City Card! We hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for leaving a review about your City Card. We're glad you liked it, and hope you had a wonderful time in Amsterdam!
Kind regards,
Amal - Team I amsterdam
The card was easy to use and works as…
The card was easy to use and works as advertised. Would be better if it included one or two more of the most popular attractions.
26 April 2026
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear the City Card was easy to use and worked as expected during your visit.
We also appreciate your feedback about including more of the most popular attractions. Comments like yours are very valuable and help us better understand what visitors would like to see added in the future.
We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
We made good use of the card
We made good use of the card. Really enjoyed the included city walking tour and the de Pijp food tour. Houseboat museum was a very cool find. ‘This is Holland’ experience was a lot of fun!
10 May 2026
Reply from I amsterdam
Hi!
Thank you for your lovely review! We’re delighted to hear you made great use of the City Card and enjoyed such a fun mix of experiences. The city walking tour, the De Pijp food tour, the Houseboat Museum, and *This is Holland* make quite the Amsterdam adventure map 🗺️✨
It’s always wonderful to hear when visitors discover places they might not have found otherwise. We hope that you had a fantastic time exploring Amsterdam.
Kind regards,
Davida - Team I amsterdam
Stunning city too visit.
We have just returned from a lovely trip to using the Amsterdam City Card. The city itself is absolutely beautiful, full of history, culture and interesting places to explore. We really enjoyed our holiday and would definitely return again — although next time we would probably visit when it is a little quieter.
We travelled during , so the city was unbelievably busy, with thousands of people everywhere. Walking around the streets and canals was quite difficult at times due to the crowds. Unfortunately, we also found the street parties were not very well organised, and the amount of rubbish left the following day was shocking. The urinals placed around the canals were overflowing, which did spoil parts of the experience.
One thing we did struggle with was the Amsterdam City Card itself. We paid around £168 for the cards but only managed to use them twice. We believed the card would activate automatically once activities were booked, but that was not the case. We had to find the office in person to activate them, which wasted valuable holiday time. So if anyone is thinking about buying an Amsterdam City Card, I would strongly recommend looking properly into how activation works before you travel.
Despite those issues, Amsterdam is still a stunning and fascinating city, and overall we had a very enjoyable time. We will definitely be back again one day.
26 April 2026
Reply from I amsterdam
Hi!
Thank you for taking the time to share such a detailed review. We’re very glad to hear you enjoyed Amsterdam overall and found the city beautiful, historic, and full of interesting places to explore. It’s wonderful to know you had an enjoyable holiday and would consider returning in the future.
We’re sorry to hear that the crowds, cleanliness after the street parties, and overflowing facilities negatively affected parts of your experience. We also understand your frustration regarding the City Card activation process, especially after purchasing the cards in advance and losing valuable holiday time trying to get them activated correctly.
Your feedback about the activation process and expectations around how the card works is extremely valuable and helps highlight where clearer communication and a smoother setup experience are needed.
We hope that despite these challenges, you were still able to create many good memories during your stay in Amsterdam.
Kind regards,
Davida - Team I amsterdam
Great value for money
I collected the physical card from Amsterdam Central Station so I didn’t have to worry about battery and payments going through on my phone. Staff there were very helpful. The card was really easy to use to see many of the sites and exhibitions in Amsterdam. I got the 4 day card which was really good value for money, I used it 2/3 times each day for museums etc, plus on the transport system and was a lot cheaper than making individual payments
10 May 2026
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear you chose a physical card and found it convenient not having to rely on your phone, and that our staff at Amsterdam Central Station were helpful.
It’s wonderful to know your 4-day City Card offered great value and helped you make the most of museums, exhibitions, and public transport throughout your stay. We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
Good value
We used the card over 5 days and found it very helpful and good value. I especially loved being able to use the public transportation. Unfortunately the app did not work for us and we had to go get a physical card but everything else was great.
10 May 2026
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear you found the City Card helpful and good value over your 5-day stay, especially when using public transport to explore the city.
We’re sorry to hear the app did not work properly for you and that you had to switch to a physical card. We understand how inconvenient that can be at the start of a trip, and we appreciate you sharing this feedback so we can continue improving the app experience.
We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
The iAmsterdam card was easy to use
The iAmsterdam card was easy to use and provided a lot of opportunities to travel around the city and see the sights.
The only downside was that some of the experiences were very similar, so for us, we opted to only see attractions that different, like only one or two museums. But that is how we like to travel.
Other than that, the card provides a lot of opportunities to see Amsterdam and enjoy what is has to offer in a very convenient manner.
10 April 2026
Reply from I amsterdam
Hi!
Thank you for your thoughtful review! We’re glad to hear you found the City Card easy to use and that it gave you many convenient opportunities to explore Amsterdam and its sights.
We also appreciate your honest feedback about some experiences feeling similar. Everyone travels differently, and it’s great that you were able to tailor the card to your own style by choosing the attractions that suited you best.
We’re happy to hear the card still helped you enjoy all that Amsterdam has to offer in a convenient way. We hope that you had a wonderful time in the city.
Kind regards,
Davida - Team I amsterdam
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear you enjoyed the wide range of tourist sites included with the City Card and found it to be good value. We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
We can do a lot of things in Amsterdam…
We can do a lot of things in Amsterdam and the city card was doing well in the transports and in the muséums. A good experience in Amsterdam.
9 May 2026
Reply from I amsterdam
Hi!
Thank you for your review! We’re glad to hear you were able to enjoy so many things in Amsterdam and that the City Card worked well for both transport and museums. It’s great to know you had a good overall experience in the city. We hope that you had a wonderful time in Amsterdam.
Kind regards,
Davida - Team I amsterdam
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