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Rated 1 out of 5 stars

They wrote me this email today: We are crypto project and you are not even buying any crypto from us. We are unable to make money from offering only IBANs, that is why we choose to close thi... See more

Rated 2 out of 5 stars

There are no IBANs, neither SEPA in this service named wtfdirect - only EU card. They WILL NOT disclose that until you pass KYC onboarding, make your way through the half baked app (being patched... See more

Rated 5 out of 5 stars

I just finished talking with support on ibandirect. I have never encountered such friendly people. Short and precise answers. I would recommend Ibandirect If you don't have experience in this field of... See more

Rated 5 out of 5 stars

This is the best debit card for digital nomads who works both with crypto and traditional banking. With that card I can spend my cryptocurrency savings (ETH, BCH). There are also Litecoin and Bitcoin... See more

Company details

  1. Software company

Written by the company

Individual IBAN, Crypto wallet and Visa-Crypto Cards


Contact info

You should know

3.1

Average

TrustScore 3 out of 5

72 reviews

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Rated 5 out of 5 stars

Im verry happy the service from Direct…

Im verry happy the service from Direct Iban ⭐️⭐️⭐️⭐️⭐️⭐️⭐️👍👍👍👍👍👍Event just only SEPA IBAN BANKING not charge any money for opening account and im not resident EU and in my Direct Iban account and for fist application is verry easy and also accept third party payment and unlimited for deposit/withdrawal and freedom style from Iban Direct.👍👍👍👍👍👍👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Not like another virtual banking at Europe.Awesome for Iban Direct👍👍👍👍👍👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

15 November 2021
Unprompted review
Rated 1 out of 5 stars

Can't withdraw money from my account

Can't withdraw money from my account, sent many emails. Complete scam.

12 November 2021
Unprompted review
Ibandirect logo

Reply from Ibandirect

Generally customers do not need to contact us for any withdrawal requests, as this process is automatic. In this particular case customer wants to withdraw 1.94 EUR equivalent in litecoins. Then being told that the minimum withdrawal balance should be 10 EUR or more and our exchange simply won't convert such small amount, he decided to threaten us with a complain. Dear Sir, if you add 8 EUR to your balance you will be able to withdraw, acting like entitled Karen won't help you resolve your case, the world does not own you.

Rated 1 out of 5 stars

Scam careful

Tryed to withdraw my bitcoins and ltc both are blocked support doesnt answer .

Scam scam scam

3 November 2021
Unprompted review
Ibandirect logo

Reply from Ibandirect

Hello,

Could you please provide us with more detail information?

And write your registered email in our system. We didn't see any transaction by your name - Lilo
Update:
- Case is successfully resolved. Customers expectation for withdrawal time was a little faster than our execution of this withdrawal.

Rated 4 out of 5 stars

Very good customer service

Impeccable support and despite not being able to carry out my business operations with them, as in the beginning they told me that I could when I realized that it was not like that. They assumed their mistake and did not make me pay for the card and for the closure of the account, since it did not serve me for what I need. If in the future they changed the type of prepaid cards to debit, I would surely work with them again.

Thank you very much and greetings.

29 September 2021
Unprompted review
Rated 5 out of 5 stars

I just finished talking with support on…

I just finished talking with support on ibandirect. I have never encountered such friendly people. Short and precise answers. I would recommend Ibandirect If you don't have experience in this field of business, be sure you will be in right hand, supported and guided with excellency!

20 September 2021
Unprompted review
Rated 1 out of 5 stars

In the beginning they allow you to…

In the beginning they allow you to receive SEPA and later they close the account telling you that you are receiving payment from another person. So why create a bank where i cannot receive sepa payment from another person? Please give me modalities to use the Sepa function of your bank as an individual freelancer

6 July 2021
Unprompted review
Ibandirect logo

Reply from Ibandirect

Dear Sergei,

Ibandirect service is positioned on Visa cards.
As we can see, for the entire time of working with us, you did not order a card, but only received numerous payments from third parties, converting them into bitcoins and withdrawing them to your wallets.
We allow freelancers to work, only for this, you need to provide documents and a truthful explanation for receiving payments. (we must be sure that these funds are not stolen and received in an honest way, since in your case there were many payments without any relevant explanations).
Your comments by type are payments from my Uncle do not work in the financial sector.

Rated 5 out of 5 stars

Very good cooperation

Very good cooperation for now. And when there were some doubts, the support responded very quickly. I hope that future cooperation will be the same as before.

18 June 2021
Unprompted review
Rated 5 out of 5 stars

A GREAT very competent and trustworthy…

A GREAT very competent and trustworthy service!
One of the real and less complicated crypto services on the market. Never faced any issues with this service. High-quality and convenient web management tools.
I recommended it to many of my friends and didn't regret so far.

24 May 2021
Unprompted review
Rated 5 out of 5 stars

This is the best debit card for digital…

This is the best debit card for digital nomads who works both with crypto and traditional banking. With that card I can spend my cryptocurrency savings (ETH, BCH). There are also Litecoin and Bitcoin but I’m personally do not use it. And also I can receive SEPA payments to my IBAN linked to the card. I’m not a EU/US citizen (I hold Russian passport and I’m living in Costa Rica). I’ve explored many other crypto debit cards. And none of them works for me. Either not available for Russian citizens or not delivering to Costa Rica. So Ibandirect is very unique in that sense. I get my virtual ApplePay card same day and receive physical card in a week to Costa Rica, which is miracle as other deliveries usually takes much longer. I’m happy with this service.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

5 Stars for Sure

I have to give this company a 5 star review.

They have been honest and genuine from the start.

Highly recommended  👍

28 January 2021
Unprompted review
Rated 1 out of 5 stars

Very bad customer service

Very bad customer service, they are not responding at all.

31 December 2020
Unprompted review
Ibandirect logo

Reply from Ibandirect

Dear Nikola,

You wrote to us at 5 am on the night of December 31st. We would like to draw your attention to the fact that from December 31 to January 3, there were official holidays in Europe and our employees were on a mini vacation.
We apologize for the inconvenience caused.
Now we are ready to resolve any of your questions.
As we answered you personally on December 31, we are ready to help you now.

Rated 5 out of 5 stars

Great support

Great support, practically no waiting time. Quick replies and few issues I had, were dealt with promptly.

27 November 2020
Unprompted review
Rated 5 out of 5 stars

I have an issue to receive emails from…hotmail. com

I have an issue to receive emails from hotmail.
Your colleague Nelly was very patient, instructed me from whole procedure from email change and account verification and card order.
Excellent and professional
Thank you and the whole team.

27 November 2020
Unprompted review
Ibandirect logo

Reply from Ibandirect

Thank you a lot, Mira!

Rated 5 out of 5 stars

My experience with the IBAN Direct team…

My experience with the IBAN Direct team has been flawless from the start. I was assisted by IBAN Direct’s, Nelli Mal, who offered prompt assistance to me immediately. The service is greatly appreciated!

7 October 2020
Unprompted review

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