I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The... See more
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See what reviewers are saying
Great overall experience. Very prompt response to emails whether its an enquiry or order. Good quality products, Great price and delivery very quick! If an issue occurs, dealt with immediately wi... See more
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One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issue... See more
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I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party. I had a very courteous and positive response the next working day and they... See more
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Company details
- Catering food and drink supplier
- Beverage Distributor
- Food & Beverage Exporter
- Food Manufacturer
- Manufacturer
Written by the company
IBC Simply are a UK manufacturer and supplier of quality food and drink products. With more than 250 products across our ranges, we have everything you need to stock your coffee shop, restaurants and bars, garden centre, attraction or at-home barista station. We take great pride in our products, working hard to ensure all our ingredients are ethically sourced and of the highest quality. As a family business, you become part of the family when you buy Simply and we want to help grow your business as we grow ours. SYRUPS - We have over 70 flavours of syrups to choose from, with a huge range of sugar free syrups as well as some made with organic sugar. All our syrups are nut free and suitable for vegans, with a large range that are Halal certified. Add our syrups to coffee, hot chocolates, frappes, cheesecakes, pancake batter and more! You can also try our iced teas, coolers and winter warmer syrups which make drinks in seconds just by mixing with water. We have something for every season. FRAPPES - Our range of ice cold frappes come in 10 flavours so you can make delicious iced drinks for everyone. The entire range is vegetarian, as well as our vegan frappe powders that are fantastic when made with soya milk. Just blend a frappe powder with milk, ice and any of our syrups for a tasty treat. If you don’t have a blender, you can use our pourable frappe liquid over ice instead. HOT CHOCOLATES - Our selection of hot chocolates are a must have for your drinks collection. With our selection of vegan and vegetarian hot chocolate powders, you can create thick and creamy winter drinks easily. Our ruby chocolate powder makes a bright pink, slightly berry flavoured treat, while our drinking chocolate powder is a classic option that’s suitable for vegans. MENU SUGGESTIONS - Here at Simply, we don’t just provide great products. We also help you to plan your seasonal menus with a huge selection of recipes and ideas. If you’re not sure what flavours are right for your customers or the time of year, we’re here to help.
Contact info
1st Floor, Riverdale House, 19-21 High Street, AL4 8BB, Wheathampstead, United Kingdom
- 08006895128
- sales@ibcsimply.com
- ibcsimply.com
4.8
Excellent
117 reviews
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I highly recommend IBC Simply!
I know IBC Simply company for 7 years and have always provided us with a high level of customer support and servicing, great products.
The response is very quick and always supportive.
I highly recommend them!
Elena Chiper - Pure Caffe Office Manager
7 August 2023
Reply from IBC Simply
Thanks for taking the time to leave us a review.
It's lovely to hear you like our products and that you're happy with the service we provide!
We'll make sure this is passed on to the team. :)
The IBC Simply Team
Reply from IBC Simply
Thanks for taking the time to leave us a review.
We're so happy to hear your feedback, we'll be sure to keep up the good work!
We'll make sure this is passed on to the team. :)
The IBC Simply Team
Simply Exceptional Service
We have been trading with IBC Simply for 4 years, never had a problem, exceptional customer service, wonderful products.
30 July 2023
Reply from IBC Simply
Thanks for taking the time to leave us a review.
It's lovely to hear you like our products and that you're happy with the service we provide!
We'll make sure this is passed on to the team. :)
The IBC Simply Team
A+++ as always
Quick and easy ordering process via Abbi. Full communication regarding an issue with 1 item, which was fully explained (Thanks Scott) and as always Amber ⭐on hand to provide any backup information
25 July 2023
Reply from IBC Simply
Thanks for taking the time to leave us a review.
We're so pleased to hear that you are happy with the service we have provided!
We'll make sure this is passed on to the team.
The IBC Simply Team
Reply from IBC Simply
Thanks for taking the time to leave us a review.
We're so pleased to hear how much you like our products and that you appreciated the service you received.
We'll make sure this is passed on to the team.
The IBC Simply Team
I had a problem with a purchase from…
I had a problem with a purchase from Amazon and they were not willing to help so I contacted I C directly. Kimberley in customer service dealt with my issue in a very professional way and was so helpful and friendly during our messaging. She arranged for replacements to be sent and also sent us a selection of other syrup flavours. These all arrived very quickly. Thank you Kimberley you were a star x
25 May 2023
Reply from IBC Simply
Thank you for your great feedback - i will make sure to pass this on to Kimberley :)
Amazing service as always 👍🏼
23 May 2023
Reply from IBC Simply
Thanks so much for your review! We really appreciate it :-)
The IBC Simply Team
Very Helpful and Supportive
Amber was very helpful and was a great ambassador for her brand. She identified what I required and was a massive help.
1 May 2023
Reply from IBC Simply
Thank you for your great feedback - i will make sure to pass this on to Amber :)
Excellent service
Excellent service, helpful and supportive team. Matt is really knowledgeable and has answered any questions I have had and given great advice.
2 April 2023
Reply from IBC Simply
Thank you for your great feedback - i will make sure to pass this on to Matt :)
Brilliant customer service
Brilliant customer service, product and delivery! Many thanks
30 March 2023
Unprompted review
Reply from IBC Simply
Thank you very much for your lovely feedback :)
The IBC Simply Team
Great service
24 February 2023
Reply from IBC Simply
Thanks for your lovely feedback!
The IBC Simply Team
Efficient customer service
Efficient customer service. The team are always checking back and if there have been any issues they have been dealt with swiftly.
30 January 2023
Reply from IBC Simply
Thanks so much for your lovely review! We really appreciate it.
The IBC Simply Team
The prompt response and confirmation is…
The prompt response and confirmation is very efficient. Great service and updated with the progress of the order.
3 January 2023
Reply from IBC Simply
Thanks so much for taking the time to write such a lovely review!
The IBC Simply Team
Trustful company
IBC Simply is very loyal with the costumers , always helpful and has a very quick response . really happy with their services .
17 January 2023
Reply from IBC Simply
Thanks for your lovely feedback!
The IBC Simply Team
Great service, fast delivery
Easy order process, quick delivery and all arrived as expected. Great service!
9 January 2023
Reply from IBC Simply
Thanks so much for taking the time to write such a lovely review!
The IBC Simply Team
IBC simply awesome
IBC simply are awesome! Always ready to go, always ready to help! And they have the best hot chocolate around! Thanks guys!
8 November 2022
Unprompted review
Reply from IBC Simply
Thank you so much for your review!
It's so lovely to hear and we appreciate your great feedback :)
The IBC Simply Team
Fast reliable service
9 November 2022
Reply from IBC Simply
Thanks for your lovely feedback!
The IBC Simply Team
Reply from IBC Simply
Thanks so much for taking the time to leave a review and for your lovely feedback!
The IBC Simply Team
I recommend
Professional service, everything for the time :) I recommend it 100%
Express processing of my case and quick preparation of the order for collection. Professional approach to the client.
14 October 2022
Unprompted review
Reply from IBC Simply
Thanks so much for taking the time to write such a lovely review!
The IBC Simply Team
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