I was a little disappointed yesterday as I got 2 special k cereals and I couldn't get the money back because I got the family size, not the large size. They don't have the large size at Walmart! Pleas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online.
Contact info
Denver, United States
- support@ibotta.com
- ibotta.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy refunds
The speedy, timely refund was great for these last most recent transactions! Good work Ibotta!
I found the Arm & Hammer rebate on your…
I found the Arm & Hammer rebate on your site yesterday morning. It said $3.00/2. I went to Kroger's and bought 2 Arm & Hammer 45.5fl oz. I tried to open Ibotta on my cell phone. I got a message We're having trouble connecting try again. I finally was able to get Ibotta open and tried to submit my receipt but it didn't go through. I tied again this morning and it went through. My problem is you changed the rebate offer to $3/1. Is there any way you can give me another $3 for this offer since I bought it while the offer was still good?
Need phone support because If having…
Need phone support because If having data issues no way to contact support
I am locked out of my account and…
I am locked out of my account and cannot get assistance
I linked My Lowes card to site
I linked My Lowes card to site, the directions were easy to follow.
I love that you find the savings I…
I love that you find the savings I forgot or didn’t look for. Thank you!!!
Why would you deduct when there's…
Why would you deduct when there's inactivity?
Missing Bonus
Several times I have placed an order at 9:00am and my cash back has showed up but not my bonus. Today it happened again. Disappointing.
Like this app
I like this app because it has replaced coupons for me and if I miss an item it reminds me to click on the item so I can still get my cash back even after my purchase.
Getting cash back
I was a little disappointed yesterday as I got 2 special k cereals and I couldn't get the money back because I got the family size, not the large size. They don't have the large size at Walmart! Please take a look at that! Why couldn't it be large or family size?
Ibotta onky takes Google email…
Ibotta onky takes Google email addresses. Refused my yahoo email address
Unexpected help
I missed claiming an item on a recent last-minute purchase, but because my account at that market was linked, I was sent an email alert that I had 24 hours to add the offer. It was a simple process through the app and I received my rebate for Oreo cookies!
I have a lot less offers than other…
I have a lot less offers than other shoppers at the same store. So disappointing. I don’t use 90% of the offers on my Ibotta and the things I do use I don’t get offers on
Ibotta almost always gets it right
Ibotta almost always gets it right. Though I am still missing cash from the Clorox Bleach offer from 5-22-26, as my review of this purchase is still pending. Thank you for looking at it again!
Have used Ibotta for awhile
Have used Ibotta for awhile, it's easier now to get cash back with linked accounts.
Easy to use and I like the connection…
Easy to use and I like the connection to my Walmart account. That makes things easier because sometimes I forget to upload my receipts in time.
I have really enjoyed learning all…
I have really enjoyed learning all that's involved but it's been fun! Thank you!
I had the new stem bug catcher that had…
I had the new stem bug catcher that had 5.00 back you only gave me 2.00 plus I had the blue cheese salad dressing for .50 and I didn’t get anything for this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








