Allowed me to unlike the encrypted USB to my Mac. Important work around.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The application does what it is supposed to do, but it is unstable and crashes from time to time.
Company replied
It all worked out fine!
Company replied
I recently ran into a scary situation where my external SSD got corrupted. It showed up on my Mac, but the files took forever to load and sometimes nothing opened at all. I had a lot of personal fi... See more
Company replied
Company details
About iBoysoft
Written by the company
iBoysoft is committed to data security, disk management efficiency and productivity improvement on Windows & Mac.
As a pioneering and innovative developer, iBoysoft strives to provide simple yet effective solutions for individuals and businesses worldwide with advanced technologies.
iBoysoft provides Windows data recovery, Mac data recovery, BitLocker data recovery, NTFS for Mac, BitLocker for Mac, disk clone, etc. software.
Contact info
High-tech Zone, 610000, Chengdu, China
- support@iboysoft.com
- iboysoft.com
3.2
Average
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Waste of Time and Money
I spent my first 3 days trying to recover files (about 400GB). All showed corrupt. Contacted customer service they said keep trying and asked me to use another option.
I did.. I kept trying.
Now I asked for a refund and they said they wont give it.
The only thing thats left is to dispute a charge with my bank.
1 January 2024
Unprompted review
Reply from iBoysoft
We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery.
Data recovery is a complicated case, not every data loss situation can recover lost data, it is why we provide a free trial version which can preview the documents, photos and play videos,audio after the scan completes so that you can see if your lost files are recoverable before purchasing.
About the refund, please check our 14-day refund policy statement in our official site.
I am reaching out to report an urgent…
I am reaching out to report an urgent issue I've encountered with the iBoysoft Data Recovery for Mac, for which I have recently purchased a lifetime license. Despite the successful purchase and installation, I am experiencing significant problems with the software's recovery functionality.
After running an extensive scan of approximately 65 hours on my drive, which is 1.65 TB in size, I've found that about half of the recovered files are inaccessible. While the files are visible post-recovery, I am unable to open any of them. This is deeply concerning as the files are crucial, and the software indicates a successful recovery process.
Additionally, during the overnight scan, an error message was prompted, and since then, I haven't been able to open any of the recovered files. Unfortunately, the error message closed before I could take note of the exact wording, and I am now at a loss for how to proceed.
Could you please provide me with guidance on the following concerns?
Why are the files showing as recovered but remain inaccessible?
Is there a way to resolve the error that occurred to prevent future recovery issues?
What steps can I take to successfully open the recovered files?
2 November 2023
Unprompted review
Reply from iBoysoft
We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery. About technical issue, you need to contact our tech support: support@iboysoft.com.
Bad software and outragous prices
Their software is utter garbage. I tried to get back some important data that I lost on a Bitlocker encrypted file. Their stupid software ran a whole day (At which point it wasn't even 50% finished) when it suddenly "encountered an unexpected error" and had to close. I am so glad I used the free trial version to scan. 200$ a year for such a low quality product is outragous. Do yourself a favour and no not pay these sharks. This software is hot garbage, and I do not believe for a second that big companies like Nokia use it. And if they do, they just lost a customer.
4 October 2023
Unprompted review
Reply from iBoysoft
We sincerely apologize for the unpleasant experience when using iBoysoft Data Recovery to recover data from BitLocker encrypted drive. About technical issue, you need to contact our tech support: support@iboysoft.com.
They show the cost of the software only…
They show the cost of the software only after you installed it on your Mac. I removed soon after this very bad user experience! No idea if the software does what they claim it does...
11 April 2023
Unprompted review
Reply from iBoysoft
We sincerely apologize for the unpleasant experience when using iBoysoft product. Some software needs to purchase and doesn't have free trial, our company provides 14-day money back policy if the purchased product doesn't work.
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