Inspection Certification Associates (ICA) Reviews 841

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional teaching skills and supportive approach, often describing them as caring and knowledgeable. Many people highlight the positive user experience, noting that the courses are informative, engaging, and well-structured, making complex material easy to understand. The service provided is frequently commended for its quality, with many feeling well-prepared and confident after completing their training. However, some customers were not happy with the online platform, describing it as frustrating due to limitations like the inability to fast-forward or adjust playback speed on videos, and the use of scanned images for textbook sections.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised specific instructors for their... See more

User experience

Clients share positive opinions on user experience, highlighting the terrific and engaging nature of the... See more

Service

Reviewers mention positive feedback about service. Customers highly recommend the course for its... See more

Instructions

People report positive experiences with instructions. Many customers praise the detailed explanations and... See more

Product

Consumers find the product to be positive, highlighting the comprehensive and educational course material.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm about 80% through the course and I find the videos, guides, links and other resources quite helpful! Great real-world examples and tips. This being said, I'm expecting for this to transfer well to... See more

Rated 5 out of 5 stars

Floyd is an incredible motivator and teacher. There were times I felt lost and then out of nowhere he would say something that just pulled all the material together. Everything he says has a purpose.... See more

Rated 5 out of 5 stars

ICA was beyond what I expected. It wasn’t just sitting in a classroom all day long with the instructor trying to cram your brain with useful information. Or while in field training, you were only bein... See more


Company details

Written by the company

Inspection Certification Associates (ICA) is a nationally recognized training organization dedicated to preparing individuals for successful careers in the inspection industry. For over a decade, ICA has provided comprehensive certification programs designed to equip students with the knowledge, skills, and confidence needed to enter and excel in the field. ICA specializes in home inspection and specialty inspection training, offering flexible online coursework combined with hands-on learning opportunities. Our programs are designed for career changers, trades professionals, entrepreneurs, and anyone seeking a rewarding, recession-resistant career path. No prior experience is required for many of our programs, making inspection a highly accessible and practical profession for motivated individuals. Our curriculum is developed and updated by experienced industry professionals to ensure students receive relevant, real-world training. Beyond certification, ICA supports graduates with business development guidance, marketing resources, reporting tools, and ongoing industry insights to help them build and grow successful inspection businesses. Thousands of ICA graduates have gone on to launch independent inspection companies, expand their service offerings, and create flexible careers with strong income potential. We are committed to delivering high-quality education, practical training, and long-term support to every student. At ICA, our mission is simple: to provide industry-leading inspection training that empowers individuals to build sustainable, professional careers with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

841 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great four days of intensive training

Great four days of intensive training! Experienced a lot of growth and Jim and Kim were both very informative and knowledgeable people. Feedback was always constructive and was designed to help you learn both in inspection and reporting.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

The best way of career change is…

The best way of career change is online! I loved how my pace gave me all the time i wanted to complete the course. I paid half down on tuition to start and complete. Pay that other half and here come my certificate, I cant wait! Staff support top tier.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

2 big thumbs up for Pete and ICA!

I can't say enough good things about Pete, my home inspector instructor with ICA. He was incredibly knowledgeable in all areas concerning home inspection, which made for a very comprehensive learning experience. Even though it was a webinar, Pete managed to keep the class as interesting and engaging as it could possibly be. I highly recommend Pete and ICA to anyone taking a home inspector class!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

ICA has been a very educational…

ICA has been a very educational experience so far in the course. Tons of knowledge and information being provided. So far I can’t believe how deep the instructors go into every detail of each module.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Life Changing Home Inspector Course Provided by Floyd and Sandra Gibbs

ICA, and particularly Floyd and Sandra Gibbs created the best experience I could ever imagine. I’m a 35 year veteran getting ready to retire from federal government and begin a new career as a home inspector. My anxiety was high and I did not know what to expect, but from day one of my home inspector class, Floyd was able to bring out my passion for this industry, and I became more excited than ever to begin my new career as a home inspector. Thank you ICA!!

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Sandra & Floyd Gibbs AWESOMENESS

My experience in the four-day ICA course I just completed under Floyd & Sandra Gibbs tutelage has been nothing but exceptional! Floyd & Sandra's passion for Home Inspections and doing what's right for the buyer speaks volumes about their character. I really enjoyed how Floyd made the entire class feel like we were part of his immediate family. I would highly encourage anyone wanting to become a part of an elite family of home inspectors to make sure that Floyd Gibbs is the instructor for your Home Inspection course. Floyd & Sandra thank you for one of the best experiences of my life!

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Attending ICA Inspection School has…

Attending ICA Inspection School has been one of the best decisions I have made for myself. The program is well structured, comprehensive and provides everything that you need to step into the home inspection industry. The course was very clear and detailed in getting me ready to become a Home inspector.
A special thank you to my instructor Floyd Gibbs, he brings a wealth of experience into each lesson, it is clear that he genuinely cares about his students, not just about us passing the class but to take time out and truly connect with us and make sure we have success not only in our future careers but personally in our lives. He has a rare ability to break down complex topics and explain them in a way thats easy to understand.
I am extremely grateful for the experience and highly recommend ICA home inspection. And if you're lucky enough to get Floyd Gibbs as your teacher, rest assured you've got a teacher that will set you up for a great future.

25 May 2025
Unprompted review
Rated 2 out of 5 stars

I just signed up for classes

I need to have time to take classes before writing a review. Please give me time. The only option was to eliminate all emails to skip email review badgering.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Clint Laney is a great instructor

This class gives a great overall foundation for anyone looking to begin a career in home inspection. Clint Laney is very knowledgeable and passionate about providing an interactive learning environment. Would recommend to everyone!

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Great class and learning experience

Great class and learning experience. Instructor, Clint Laney was very knowledgeable, professional, and helpful. He added just the right amount of humor and always stayed professional. Answered all questions honestly and thoroughly.

I learned considerably more in the class than I expected going in. I would highly recommend to anyone who may be interested in home inspecting.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Very beneficial class

Very beneficial class. Clint Laney did an outstanding job of bringing the material life with real-world examples and hands-on experience. He invited questioning and engaged the class. I feel better prepared for the exam after taking the class.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic class

Small classroom environment with a very knowledgeable instructor (Clint Laney) with multiple years of experience in the field.
Learning media was achieved via videos, power point presentation, and photos from real inspections in the past.

4 May 2025
Unprompted review
Rated 4 out of 5 stars

Studying with ICA was a great…

Studying with ICA was a great experience. I learned a lot more about Houses, different Trades in the housing industry, real estate and the opportunities I have for continued self-improvement. Our lecturer: David Miller was exceptional in delivering the study materials. He allows us to share our thoughts and play an active role in discussing the topics, ensuring that we grasp and understand the material.
I think the company is very supportive of the students, materials are made available for continued learning, and it’s important to know that we can always contact the school for guidance, even after completing the course.
One thing that’s needed: I think a wider variety of practice questions for each module should be made available. Other than that, I had an excellent experience at ICA.
Thank you,
Joseph DeCoteau

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Inspections Certification Association 5-Stars

I had the pleasure of taking a course through the Inspections Certification Association (ICA) with Clint Laney as my instructor, and I couldn't be more impressed. Clint is extremely knowledgeable and truly knows the ins and outs of conducting a comprehensive and thorough inspection. He did an excellent job of explaining complex concepts in a way that was easy to understand, and he was able to answer every question posed in class with clarity and confidence. What stood out most to me was his willingness to offer support even after the course was over, ensuring we had all the resources and knowledge we needed. I highly recommend Clint as an instructor—his expertise and dedication to his students make him an outstanding choice. James Albers

16 March 2025
Rated 5 out of 5 stars

The best place to learn home inspection!

Floyd and Sandra were incredible assets in getting started with home inspection. Our group is one big family and will continue to be one long after the class is over! Floyd's passion shines through in his instruction and the stories and extra insight he provides from his 25+ years in the industry were so helpful in helping to understand these concepts. When it comes to gaining the confidence to jump into home inspection, there is no better place than ICA to learn, and no better people to learn from than Floyd and Sandra Gibbs.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed the in person home…

I recently completed the in person home inspection certification course through ICA in MA and would highly recommend this course & instructor to anyone considering this career. Our instructor, Clint Laney, was energetic, engaging and entertaining. He made complex material easy to comprehend with his informative (not drab) dialogue & real world experiences. I look forward to taking the national exam and continuing to reach out to Clint in the future as he has been extremely helpful to our entire class since day 1 and beyond. VT

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Home Inspection Training with ICA and Clint Laney!

I recently completed the home inspection training course with Inspection Certification Associates (ICA), and I couldn’t be more satisfied with the experience. Clint Laney was an outstanding instructor—his knowledge, teaching style, and real-world experience made the course both engaging and highly informative. He explained complex concepts in a clear and practical way, ensuring that we not only understood the material but also knew how to apply it in the field.

This course provided a strong foundation for anyone looking to enter the home inspection industry. I highly recommend ICA and Clint Laney to anyone serious about becoming a professional home inspector!

1 March 2025
Unprompted review

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