iCash.ca Reviews 3,120

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and efficient, often highlighting quick approvals and immediate fund deposits. Many appreciate the user-friendly online process, which makes obtaining funds straightforward and hassle-free, especially in urgent situations. The customer service and staff are frequently commended for their professionalism, helpfulness, and understanding, making interactions pleasant and supportive. Reviewers also value the flexible payment options, including the ability to make advance payments, which adds to the overall positive experience. However, some customers reported issues with customer service response times and communication, experiencing delays or unaddressed concerns. A few other people also felt that the repayment agreements were complicated, with auto-debits occurring unexpectedly even after advance payments. There were also instances where promised loans were denied after existing ones were paid off, leading to financial difficulties for some.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, ease, and professionalism,... See more

Payment

Reviewers highlight positive aspects of payment, noting the process is quick and easy, with money often... See more

User experience

Customers had positive experiences with user experience, consistently describing the platform as very simple,... See more

Customer service

Consumers find customer service to be positive, often describing it as helpful, fast, and understanding,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and kindness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, it's easy and fast. Less than 3 hours until I receive the money and if they take a little bit long by any thing that could happen, they send you an email explaining why is it taking... See more

Company replied

Rated 5 out of 5 stars

this company is by far the best ever!! you guys are amazing...i have been with you guys for a long time now with no troubles what so ever right now life is hard and you guys always come through..your... See more

Company replied

Rated 5 out of 5 stars

I had an urgent need for additional cash to get through the long month of January with all my bills paid and also make some important repairs to my vehicle. I applied with iCash and in just a few minu... See more

Company replied

Rated 5 out of 5 stars

I cash really helped me get through the week until my payday. It was extremely easy and did not affect my credit progress. I like that the payments are split and that you can choose to e-transfer the... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Financial advisor
  4. Financial Institution

Written by the company

iCash is Canada's leading online payday loan provider, offering fast cash advances up to $1,500 through our secure website and intuitive smartphone app. We’re a fully licensed lender operating in Alberta, British Columbia, New Brunswick, Ontario, Manitoba, Nova Scotia, and Prince Edward Island. We've proudly helped over 1 million Canadians access emergency funds when they need them most. With iCash, waiting is a thing of the past. Our streamlined application process delivers instant decisions and, if approved, funds via e-Transfer in just 2 minutes, available 24/7 year-round - even on weekends and holidays, meaning any financial emergency can be dealt with efficiently. We accept all types of credit and income sources when it comes to approval, including employment, government benefits, EI, disability, and self-employment income. No paperwork, bank statements, or in-person visits required. Take control with flexible repayment plans—choose up to three installments (subject to eligibility), enjoy competitive rates, and rest easy knowing there are no hidden fees. Plus, make your money go further with our exclusive cashback program: earn up to 12% back on your borrowing costs and get faster access to future loans—available in eligible locations across Canada. We're proud members of the Canadian Consumer Finance Association, ensuring we maintain the highest industry standards while helping Canadians bridge financial gaps quickly and affordably.

Written by the company

Smart alternative to payday loans

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast

Fast, easy, zero stress.

11 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Kelly, Thank you for sharing your experience—we’re glad to hear it felt fast, easy, and stress-free. Your feedback is appreciated and helps us continue improving. Thank you for your support.

Rated 5 out of 5 stars

iCash.ca has been there for me many times.

Being in need of a loan to make ends meet can be a humbling experience at most places I've turned to but not with iCash.ca, I'm treated with understanding and respect.
I highly recommend. The process is so easy and approval times are in minutes. I can't say enough good things about iCash.ca, they've been there for me every time I needed a helping hand. Thank you iCash.ca

24 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Joey, Thank you for sharing your experience and for your kind words. We’re glad to hear that you felt supported and respected. Your feedback means a lot to us. We take all feedback seriously and use it to continue improving our service. If you ever have questions or need further assistance, please don’t hesitate to reach out to our team at resolution@icash.ca. Thank you again for your recommendation.

Rated 5 out of 5 stars

Super easy to apply and you have the…

Super easy to apply and you have the opportunity to repay the loan in installments.

4 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Laurie, thank you for taking the time to share your experience. We’re pleased to hear that you found the process easy and convenient. Your positive feedback is greatly appreciated and is carefully reviewed by our team as we continue to improve our services.

Rated 5 out of 5 stars

The whole process was very easy to use…

The whole process was very easy to use and the loan came to me even more quickly than I expected, you have a very efficient and easy to use app. And I was impressed with the whole process and would recommend it to friends etc.

2 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Michelle, thank you for taking the time to share your thoughtful feedback. We truly appreciate your kind words and commendation. We’re pleased to hear that you found the process easy, efficient, and quicker than expected. It’s great to know that your overall experience left a positive impression, and your comments are carefully reviewed by our team.

Rated 5 out of 5 stars

Very easy process

Very easy process. Great customer service.

14 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for your feedback, Brad. We’re glad to hear you found the process easy and appreciated the service. Your comments are valued and taken seriously.

Rated 4 out of 5 stars

My experience is/was great because ,you…

My experience is/was great because ,you were very reputable, I was able to speak with a phone rep and it was very fast.The only thing is wish you have longer term loan where you can pay back I 6months to a year.love I cash .

17 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for your feedback, Sandra. We’re glad to hear you had a positive experience and appreciate you sharing your thoughts. Your comments are important to us and are taken seriously.

Rated 4 out of 5 stars

Positive experience

Positive experience

7 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for your feedback, Chelsea. We’re glad to hear you had a positive experience. Your comments are appreciated and taken seriously.

Rated 5 out of 5 stars

My experience has been easy

My experience has been easy, quick and have had all questions answered quickly and professionally. I will maintain my connection with icash.ca. Great help when needed

27 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Cyndy, thank you for taking the time to share your thoughts. We appreciate your kind words and are glad to hear the experience felt easy and supportive. Feedback like yours is truly valued and taken seriously. Your comments mean a great deal to our team.

Rated 4 out of 5 stars

It was quick once the verification…

It was quick once the verification process was complete. They were flexible with my repayment date.
This is the place to go for no fuss payday loan.

5 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Mei, thank you for sharing your feedback. We’re glad to hear you had a smooth experience and appreciate your kind comments. We take all feedback seriously and value you taking the time to write a review. Thank you for your support.

Rated 5 out of 5 stars

Amazing.

Amazing.

I cash is very fast and no troubles at all. Easy use. Literally 2 minutes or less, plus l like the feature of points cash back. # 1 Experience for me. I will never go else where. Sincerely Tricia. Thank- you Icash.

1 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Tricia, Thank you for sharing your wonderful feedback. We are delighted to hear that you find our service fast and easy to navigate. We truly appreciate your support and take your comments seriously as we strive to maintain a high standard for our users.

Rated 5 out of 5 stars

So far so good

So far so good. Been helpful. Quick and easy. Emails get answered pretty quickly. They allowed me to change my payment date sooner. Ran into an issue and needed to re borrow and was able to make it happen pretty fast. Now I have a broken washing machine so let's hope they let me change my date to pay soon again here I need a little more lmao my goodness life just give me a break why don't you haa come on!

1 March 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Charlottes, Thank you for sharing your feedback and for your kind words regarding our team's responsiveness. We are sorry to hear about the recent challenges you've faced and truly appreciate your patience. Your experience is important to us, and we take all feedback seriously. Please reach out to us at resolution@icash.ca so we can assist you further.

Rated 1 out of 5 stars

Deceptive Business Practices

Just know that even if you are a VIP status member you will not receive VIP treatment. I did everything right, I paid off my loan and provided proof of payment as requested.

Much to my disappointment, I am now being told I need to wait 4 business days despite providing ample evidence of funds being deducted from my account and sending an e transfer to pay off the remaining balance.

If you require faster access to funds, I strongly recommend a competitor who values long time members in good standing

27 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Hi, thank you for sharing your feedback with us. We understand how disappointing it can be when expectations regarding service timing are not met. We take your comments seriously as we strive to provide a positive experience for everyone. Please reach out to us at resolution@icash.ca so we can look into your concerns.

Rated 5 out of 5 stars

Thanks I cash you're always there to…

Thanks I cash you're always there to help when you need some cash to get you throw tell you get payed. And you made it so easy to get throw the applcashion and no hasel thank you so much and keep up the good work. We love you icash.

27 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Joan, Thank you for your warm words; we are so pleased to hear that you find our service helpful and easy to navigate. We truly appreciate your support and take all feedback seriously as we strive to maintain a high standard.

Rated 5 out of 5 stars

Thank you iCash for saving me

Thank you iCash for saving me. I really need cash and tried iCash, I got it ontime.

20 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Camiclaire, Thank you for your kind words and for sharing your experience. We are pleased to hear that we could be of assistance. We take all feedback seriously as we strive to maintain our service standards. Should you have any further questions, please reach out to us at resolution@icash.ca.

Rated 5 out of 5 stars

It was so easy to use and the money was there in 2 minutes.It was awesome

It was such an easy app to use.I didn't when I was on my lunch break.I had money so I could go for watch with my co-workers.

27 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Hello, Thank you for sharing your positive feedback regarding our platform's ease of use. We appreciate your kind words and take all feedback seriously as we strive to maintain high service standards. Should you need any further assistance, please feel free to contact our team at resolution@icash.ca.

Rated 5 out of 5 stars

Great loan app always there when needed…

Great loan app always there when needed easy payback options

2 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Jody, Thank you for your kind words; we are truly pleased to hear about your positive experience. We deeply value your feedback and take all comments seriously as we continuously strive to uphold our service standards. Should you have any further questions or require assistance, please reach out to us at resolution@icash.ca.

Rated 5 out of 5 stars

Fast, fair, flexible

Proactive, accurate communication. Quick responses. Adaptable as circumstances change.

1 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Craig, Thank you for sharing your positive experience with us. We truly appreciate your feedback regarding our communication and responsiveness. Please know that we take all client input seriously as we strive to provide professional service. Should you need further assistance, feel free to reach us at resolution@icash.ca.

Rated 5 out of 5 stars

All you have to do is have all the…

All you have to do is have all the right documents and they give you your cash in 2 minutes very quick.

18 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Cherry, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

The process was very quick and easy

The process was very quick and easy. Funds were delivered when they said they were. Great communication from the company.

2 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Wade, Thank you for your kind words and for sharing your experience. We are pleased to hear that you found our process efficient and our communication helpful. Your feedback is valued and helps our team maintain a high standard of service. For any further assistance, please reach out to us at resolution@icash.ca.

Rated 5 out of 5 stars

Easy to apply

Easy to apply. No hidden nonsense. Fast deposit. I will definitely use them again.

16 February 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Brian, Thank you for your review and for sharing your positive experience with us. We are pleased to hear that you found our process efficient and straightforward. Your feedback is valued and helps our team maintain a high standard of service. If you have any further questions, please feel free to reach out to resolution@icash.ca.

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