iCash.One 

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Rated 1 out of 5 stars

I m regular customer in there site 1 month ago i deposit 2500rs till now I didn't receive in my wallet they says my money not received in there system now what will I do know they just eat my money U... See more

Company replied

Rated 1 out of 5 stars

After I posted my review on Trustpilot, iCash.One replied publicly asking me to contact them by email for resolution. I did email them again as requested, but there is still no proper reply or r... See more

Company replied

Rated 1 out of 5 stars

Worst still now no upadte and they are not replying. They think that we won't complaint on small amounts. I didnt recived my withdraw still now I made on 13may2026 paymet id 9309660 they simply update... See more

Company replied

Rated 5 out of 5 stars

I have been using icashone since it started before, it was Astropay now it's icashone. I only use icashone for faster transactions to gaming websites but, 4th June 2026 i made a deposit of 1000 rupees... See more

Company replied

Company details

  1. Payment service

Written by the company

iCash.One is a comprehensive platform designed to bridge the gap between merchants and payment solutions. This system facilitates seamless transactions and interactions, allowing merchants to easily integrate and accept different payment solutions. This interconnected approach not only enhances the customer experience but also drives growth and operational efficiency for merchants.


Contact info

  • Third Floor, Landmark Square, 64 Earth Close PO Box 707 Camana Bay, Grand Cayman Cayman Islands, KY1 9006, Cayman Islands

  • support@icash.one
  • icash.one

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

MONEY DEPOSITED BUT NOT CREDITED TO WALLET

they don't understand that time is money.
they keep the deposits waiting for days and we don't any response from the team.
this is not the 1st time.. Many a times the money is sent but not added to wallet.
i am really fed up of this app. unfortunately, i got no options but to use only this app
one fine day, i will uninstall the app and never install it again.
i deposited 7000 yesterday and it is showing that the transaction is expired..
i dont know now if they will eat the money the same way they did before.

30 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Shailesh,

We’re sorry to hear that your experience hasn’t been positive. Our support team is already getting in touch with you directly to assist you safely.

We're here for anything you need.

Rated 1 out of 5 stars

Worst experience I ever had firstly…

Worst experience I ever had firstly 12-02-2026 i made deposit till now it's was not credited to my account and yesterday also I made deposit it's shows sucessful after that that's not credited too what should I understand about this

12 February 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hi Rajia,

We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.

Please note that our Support Team has already contacted you via email with the details of your case.

If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.

Warm regards,

Rated 1 out of 5 stars

Please don’t use this platform for

Please don’t use this platform for. anything. They have taken my 1k and it has been almost 2 months. I have written them several times in the support with the transaction statement from the bank and PhonePe . They know that PhonePe mask upi id so they have decided that upi id on the statement is the only proof . So now they have stopped responding and fully stolen my money.
UTR: 118309504703
User id: AvXBzlvRZU
Transaction id:T2602131904167541952640

13 February 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Nandakishore, 

We’re sorry to hear about your experience and understand how this situation must be. Our support team is already getting in touch with you directly to assist you safely.

We're here for anything you need.

iCash.One Team

Rated 1 out of 5 stars

I have made two successful UPI payments…

I have made two successful UPI payments to the provided vendor accounts, but neither has been credited to my wallet yet. Your QR scanner is not accepting payments above ₹2,000, so I had to complete these via manual UPI transfer as per the "Manual Transfer" instructions on your payment page. Despite the transactions being successful, the system is stuck on "In progress."
Transaction Details:
1. Amount: ₹2,400 * Date: 29/03/2026
• Receiver: SONI CLOTHS HOME DEC
• UTR: 069174298552
• Note: Manual transfer done because scanner failed for amounts over 2k.
2. Amount: ₹1,399.21
• Date: 29/03/2026
• Receiver: MADHUSMITA RANA
• UTR: 105490319570
• Payment ID: 500793465
The support chat is not helpful and only gives automated responses. I have already sent emails with proof of payment attached. Please resolve this immediately and credit the total amount to my account. This delay is highly unprofessional.
If don’t receivemy money by end of the day then i will raise a fraud case against the firm.
Prabhas Katha
User id-iD3BeKrU2F

29 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Prabhas,

We’re truly sorry for the inconvenience and frustration you’ve experienced. This is not the level of service we aim to provide.

We can confirm that your case has been received, and our Support Team is actively working to resolve it. Please be assured that your concern is being carefully reviewed and handled with priority.

We understand how important timely updates are, and we’ll be in touch via email as soon as we have more information to share.

Thank you for your patience—we appreciate the opportunity to make this right.

Best regards,

iCash.one Team

Rated 1 out of 5 stars

Made 2 payments

Made 2 payments, one on 27/03/26 of Rupees 2000 and one today on 28/03/26 of rupees 1500 both of them got successful at the payment gateway but none of them got credited into the wallet, your chat with us option is useless, automated replies of anything we ask, went to support email, created a ticket but no reply. No exact timeframe for guaranteed solution.
Mentioning my details down below of both transactions

Hello,

I have made two successful UPI payments which are not yet credited to my account:

₹2000 – UTR: 001391846656 (Madhusmita Rana)

₹1500 – UTR: 645324643752 (Sky Tour Travels)

Both transactions are successfully completed and credited to your provided UPI accounts.

This is now a repeated issue. Kindly verify and credit both amounts immediately.

If not resolved, I will raise a UPI dispute for both transactions and escalate to bank and NPCI.

28 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Jack,

Thank you for reaching out and sharing your experience with us. We truly value you taking the time to contact us regarding this matter.

Our Support Team is actively working on your case and ensuring it receives the attention it deserves. We understand how important timely updates are and will keep you informed as soon as we have more information.

You can expect to hear from us via email shortly with an update.

We appreciate your patience and look forward to resolving this for you.

Best regards,
iCash.One Team

Rated 1 out of 5 stars

UPI Payment Debited but Not Credited – No Resolution

I made a UPI deposit of ₹4,999.92 on 18 January 2026 using PhonePe (UTR: 949996454152).

The payment was successfully debited from my bank account, and there has been no refund till date. My bank has confirmed that the funds were successfully transferred to the beneficiary.

However, the iCashOne system shows the transaction as "Expired" and states that payment was not received, even though the transfer was processed successfully at 5:11 PM.

Account Details:
Name: Arabaj Ansari Voltez
User ID: nMmPRF7Y1s
Payment ID: 500551660

I have already provided:
- Bank statement (no reversal/refund)
- UPI transaction proof
- Multiple follow-ups with support

Despite this, iCashOne keeps denying receipt of funds and asking me to contact my bank, while my bank clearly states the payment has already been delivered.

This appears to be an internal issue with their payment processor or system, but they are not taking responsibility.

Very poor support experience. I would strongly advise others to be cautious while using this platform.

I am still waiting for resolution or refund.

17 January 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Voltez!

We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.

We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team actively investigated this case and provided a response on your ticket #135725.

Thank you for your patience, and we look forward to resolving this matter for you.

Best Regards,

iCash.one Team

Rated 1 out of 5 stars

Horrible experiance

Horrible experiance. I deposited 4000 on 27 feb it's not more then a month still no sign of my money. Iam trying so hard for my own money. Beg them several times for my own money but no responce. They are looting people. Totally fraud app. Please remove this from legal list. They are doing fraud jn legal way. I got problems because of them

27 February 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Keshav,

We understand the situation and appreciate you bringing this deposit issue to our attention. Our support team is already getting in touch with you directly to assist you safely.

We’re here for anything you need.

Best regards,

iCash.One Team

Rated 1 out of 5 stars

I have deposited to the UPI address…

I have deposited to the UPI address which icash is directed and 7000 rs still not credited to my I cash account.this was happening on 14/03/2026.many mails and payment bank statements ...but useless worst app i have ever seen. Astropay is wonderful.

14 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Gandi,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Providing a seamless and reliable service is very important to us.

Our Support Team has already reached out to you via email with more details and is continuing to follow up on your case.

If you have any other questions or need further assistance, please feel free to contact us anytime — we’ll be happy to help.

Warm regards,

Rated 1 out of 5 stars

SCAM ALERT: 4th payout rejected. Escalating to PDI and SERNAC.

Llevo desde el lunes intentando retirar fondos hacia cuentas bancarias en Chile (Banco de Chile y Banco Falabella) y todas las solicitudes son rechazadas automáticamente a las 24 horas sin explicación alguna. He enviado múltiples correos a soporte desde el lunes y martes, pero no he recibido ninguna respuesta.

Es frustrante que la plataforma acepte depósitos de inmediato, pero bloquee la salida del dinero cuando se intenta retirar a la banca tradicional chilena. Exijo una solución manual o que se habiliten métodos de retiro alternativos que sí funcionen en el país.

ID de usuario para contacto: xbzYK53k2q

UPDATE: This is my 4th attempt to withdraw my earnings (over 31,000 CLP) and iCash One continues to fail. I have tried Banco de Chile, Falabella, and Mach, and all transfers were rejected due to their faulty payment system.

Support is being dishonest, giving generic "wait" answers while the banks have already confirmed the bounce-back. Since they offer no alternatives like PayPal or Crypto for Chile, they are effectively holding my money hostage.

LEGAL ACTION: I am now filing an official report with the PDI (Chilean Investigative Police) for fraud and usury. I am also joining collective complaints at SERNAC (National Consumer Service) and other financial regulators in Chile.

DO NOT USE THIS APP. They will let you complete offers like MegaPari but will never actually pay you.

Update - March 27, 2026:
The "apology" from iCash.One has not resulted in any actual solution. Despite their message, my payment of 31,000 CLP remains withheld and my withdrawal attempts continue to be rejected.

I have already escalated this case to SERNAC (National Consumer Service in Chile) and I am preparing a formal report for the Cybercrime Unit of the PDI (Investigative Police). I have followed every technical instruction and validated my accounts with three different banks, yet the money is still missing.

I am giving them until Monday to resolve this. If the funds are not in my account by then, I will proceed with further legal actions and a full public exposure of this fraud on social media. DO NOT TRUST THEIR REPLIES UNTIL THE MONEY IS ACTUALLY PAID.

ACTUALIZACIÓN 30/03/2026: Ante la falta de respuesta y el bloqueo sistemático de mi dinero ($31.775 CLP), he elevado este caso a las autoridades internacionales de protección al consumidor a través de econsumer.gov (ICPEN), con el número de reporte 199663930.

Además, ya existe una denuncia en curso en el SERNAC (Chile) y el siguiente paso será la denuncia ante la Brigada del Cibercrimen de la PDI para activar protocolos con INTERPOL. Es inaceptable que la transacción siga siendo rechazada sin justificación técnica. No borraré esta reseña hasta que los fondos lleguen a mi Checking Account. ¡Usuario, ten cuidado, no permiten retirar las ganancias!

Actualización 31-03-2026: SCAM WARNING: Fake support responses. They rejected me again.

UPDATE: Do not be fooled by their "kind" public response here. After their generic message promising help, they rejected my payment request again without any valid reason.

It is clear that this company uses AI-generated generic responses to maintain a professional appearance on Trustpilot while privately scamming users. I have now escalated this case to all involved platforms: Megapari, Prime Opinion, and the Offerwall providers.

Furthermore, I have filed an official international fraud report through econsumer.gov (ICPEN), Report #199663930.

They are using deceptive advertising by showing "Webpay" logos to force users into their non-functional app. I will not stop until this is resolved. Avoid iCash at all costs.

21 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Nicolas,

We’re sorry for the inconvenience and understand how concerning this situation may be. This is not the experience we aim to deliver.

We can confirm that your request has been received and your case is currently under review by our team with priority. We are actively working on it and will share updates with you via email as soon as they become available.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

Withdrawal Delay

Not just Deposit, Icashone is now started stucking Withdrawals. Even 1000rs withdrawal also pending from too much time. They never reply to emails on time. After 10days reply coming for any issue and solution never expected from icashone. Worst app ever . Don't use this .

25 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hi Anand,

Thank you for sharing your feedback! We sincerely apologize for the inconvenience and any frustration this may have caused you. Providing excellent customer service is our utmost priority, and we want to address your concerns promptly.

Upon reviewing our records, we were unable to locate any contact associated with the details provided in this review.

In order for us to assist you effectively, we kindly request that you contact us via email with an email address and phone number registered in iCash.one. This will enable us to accurately identify your account and review your situation as soon as possible.

We value your feedback and appreciate your cooperation in resolving this matter. Please rest assured that once we receive the necessary information, we will take immediate action to address your concerns.

Thank you for choosing iCash.one, and we look forward to hearing from you soon.

Best regards,

Rated 1 out of 5 stars

Hi icash Team Second time m asking plz credit my amount

Hi icash Team

i didn’t received my deposit till now. please check it and credit as soon aa possible I have already sent you payment screenshot and Bank statement else I have to complain in cyber police.

Ticket Number - #162535

User ID - 2HONs1CPG7

12 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Rakesh,

We sincerely apologize for the inconvenience and any frustration this situation may have caused. This is not the experience we aim to deliver to our valued users.

We can confirm that we’ve received your request and our dedicated Support Team is actively working on your case. Please rest assured that it is being given the attention it deserves.

We understand the importance of timely updates, and we will make it a priority to keep you informed. You can expect a response from us via email as soon as there is progress.

Thank you for your patience and understanding—we remain committed to resolving this matter for you.

Best regards,

Rated 1 out of 5 stars

​Review Body:BIGGEST SCAM - iCash is stealing money from users! 🚨

​"UPDATE (March 27, 2026): Stop giving these fake auto-replies to save your image! Your support team takes 1 month to reply to a single email, but you reply here in minutes.

​If you really care about your image, solve my Ticket #176421 today. I have already provided the SBI proof that the case is closed. Don't hide behind 'high volume' excuses while my money is stuck for 3 months. Action speaks louder than auto-replies!"

20 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Damandeep, 

We sincerely apologize for the delay and understand how frustrating this has been for you. Our support team is already getting in touch with you directly to assist you safely.

We're here for anything you need.

iCash.One Team

Rated 1 out of 5 stars

worst experience when ever we deposit …

worst experience when ever we deposit they provide some thirdparty qr id or upi id mostly they are wrongfully using so that out banks are freezing we are unable to use banks again

18 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Sarath,

We sincerely apologize for the inconvenience and any frustration this may have caused you. Providing excellent customer service is our utmost priority, and we want to address your concerns promptly.

Upon reviewing our records, we were unable to locate any contact associated with the details provided in this review.

In order for us to assist you effectively, we kindly request that you respond to our Trustpilot request and provide us with an email address and phone number registered in iCash.one. This will enable us to accurately identify your account and review your situation as soon as possible.

We value your feedback and appreciate your cooperation in resolving this matter. Please rest assured that once we receive the necessary information, we will take immediate action to address your concerns.

Thank you for choosing iCash.One, and we look forward to hearing from you soon.

Best Regards,

Rated 1 out of 5 stars

Lot of deposit still pending from I…

Lot of deposit still pending from I cash. One none of the message has been replied for months,they are just sending only eye wash replies none of the pending deposit and withdrawal has been properly addressed,If you care about your money please stay away from this handle.

Deposit made on February-5th-6k Ticket#116004,pending for more than one month, 3k withdrawal not credited back ticket id#125692 ,4k deposit made on February 28th With payout id-500680936 ,All of them pending for months none of them has been responded,Here in reviews they come on send me a copy and paste statement and they disappear like nothing happened.

5 February 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello Prakash,

Thank you for sharing the details of your experience.

Our Support Team has already reached out to you via email regarding your deposits and withdrawal, and they are continuing to follow up on your case to provide further updates.

If you have any additional questions or would like us to review anything further, feel free to reply to the email or reach out again. We’re here to help.

Warm regards,
iCash.One Team

Rated 1 out of 5 stars

Very bad app I have never seen and get…

Very bad app I have never seen and get scammed like this application, my 2600rs. Is not credited, I have sent screen shots of my payment and sent lots of mails but they did not return or credited my money, they ask only details, I have sent all the details and proof, but after some time they are telling me that they had not received any money , but I have sent bank statement and payment screenshot, but they did not returned my money..4 months have passed, I lost my money without any reason.

26 December 2025
Unprompted review
iCash.One logo

Reply from iCash.One

Hello!

Thanks for sharing your review. Our support team is already getting in touch with you directly to assist you safely.

We're here for anything you need.

iCash.One Team

Rated 1 out of 5 stars

ticket number #166158 ,one of the worst…

ticket number #166158 ,one of the worst websites ever, i made a deposit of rs 5000 on 3rd march, it was successful, forget about recieving the money i havent got a simple proper response yet to my query, they will just say we’ll continue the communication under #166158 –every time i email them, “Transaction Support - nBiURBjjmd, i have no other option now then leaving this review, everyday i keep asking them to my deposit but there seems to be no reply, sorry but beware while using this app

16 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello!

We’re sorry to hear about your experience.

Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.

iCash.One Team

Rated 1 out of 5 stars

Before making any deposit think twice

Before making any deposit think twice
Yesterday I made couple of deposits
1. 3k INR
2. 2K INR
but no deposit is credited to my wallet
& after contacting their team not getting any response from there side
Refund my money or credit it to wallet Otherwise I will report this to cyber portal

13 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello!

We’re sorry to hear about your experience.

Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.

iCash.One Team

Rated 2 out of 5 stars

Deposit not credited since 4 days

Its been 4 days since I made the deposit of Rs.5,000 and it still didn't credit to my icashone account. No-one on support is replying properly and I'm pretty sure they have scammed me out of 5000rs. I have shared the payment screenshot as well.

Support ticket id: #160989

10 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are pleased with our service and that we have met your expectations.

At iCash.one, customer satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us if there's anything else we can do for you.

Best Regards,

iCash.oneTeam

Rated 1 out of 5 stars

I had a very disappointing and…

I had a very disappointing and frustrating experience with iCash, and I feel compelled to share it so that other people are aware before trusting this platform with their money.

On 9th March at 09:31 AM, I initiated a withdrawal of INR 22,000 from my iCash account. Normally, when you withdraw your own money from any legitimate platform, you expect the transaction to be processed within a reasonable time. However, in my case, the amount never arrived, and the entire experience since then has been extremely stressful and unprofessional.
After waiting for an entire day with no update or confirmation about my withdrawal, I decided to contact their customer support. When I reached out to them, they simply asked me to wait for 3 business days for the transaction to be processed. I understood that sometimes financial transactions can take time, so I patiently waited as instructed.

Today is already a working business day, and yet nothing has happened. The withdrawal has still not been completed, and the money has not been credited to my account. What makes the situation even worse is the complete lack of proper communication and support from the iCash team.

Since the issue started, I have sent more than 40 emails to their support team at support at icash .com regarding my withdrawal issue. My email reference and user ID is eVX0aMGyCq. Despite repeatedly contacting them and clearly explaining the problem, I have not received any meaningful response or solution. Most of the time, there is either no reply at all or just generic responses that do not address the actual issue.

For a company that handles people's money, this level of service is completely unacceptable. When users trust a platform with their funds, the company has a responsibility to process withdrawals on time and provide proper support when something goes wrong. Unfortunately, my experience with iCash has been the exact opposite.

The delay, the lack of accountability, and the absence of real customer support make this platform look extremely unreliable. It is very worrying when a financial service holds your money and then does not respond properly to your concerns.

At this point, I am extremely frustrated and disappointed. I simply want my withdrawal of INR 22,000 to be processed immediately. This should not take days of waiting and sending dozens of emails just to get your own money back.

I strongly urge the iCash team to look into this issue urgently and resolve it as soon as possible. Until then, I cannot recommend this platform to anyone. Based on my experience, users should be very careful before trusting iCash with their money.

9 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello!

We’re sorry to hear about your experience.

Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.

iCash.One Team

Rated 1 out of 5 stars

Deposit 3k no response from customer service from 2 days

I have the following problem: my registered email id is akash827964gmail and mobile number - 7983180531 i deposit 3k payment done from my side but I do not receive money in my icashone wallet so I raise complain about but I do not gets reply from you from last 2 days I am trying to mail you it show autobot message like already have thread please communication through thread I

10 March 2026
Unprompted review
iCash.One logo

Reply from iCash.One

Hello!

We’re sorry to hear about your experience.

Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.

iCash.One Team

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