IC Markets (EU) Ltd logo
Visit website

IC Markets (EU) Ltd Reviews 

4,127
•
TrustScore 5 out of 5

4.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, politeness, and professional approach. People frequently note the quick response times and the efficiency of the support team, receiving immediate assistance and clear solutions. The overall service is described as excellent, with consumers appreciating its effectiveness in solving problems and ease of interaction. Reviewers also highlight the convenience of live chat, noting that real agents are readily available to provide personal and human assistance, contributing to a strong recommendation for the platform.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, politeness, and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting the speed and efficiency... See more

Service

Clients share positive opinions on service, consistently highlighting its reliability, speed, and... See more

User experience

Customers report positive experiences with the user experience, highlighting the platform's simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed some help to access my account after losing access to my phone number. The customer support helped me very fast. Very helpful and good support✅🫡

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Rated 5 out of 5 stars

Great support💫 all questions answered and problems solved. Couldn't be happier with the help I got !

Rated 5 out of 5 stars

Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that... See more

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,127)

2,893 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I am very satisfied with the support I received from Stefan at IC Markets....

I am very satisfied with the support I received from Stefan at IC Markets. He assisted me quickly and professionally with my inquiry regarding whether my uploaded documents had been received and why I had not yet received a response. Stefan ensured that my request would be handled with priority, which I greatly appreciate, especially considering it was Friday and processing usually takes at least 24 hours. I highly value the way he helped me—clear, efficient, and customer-oriented. Many thanks for his assistance.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

I am in the beginning of trading and…

I am in the beginning of trading and thus I choose ICmarkets over all the other brokers bc it's more simple, without, it has a virtual website that is clean with every info at your fingers and the support team is GREAT

22 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look