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IC Markets (EU) Ltd Reviews 

4,089
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for its efficiency, responsiveness, and helpfulness, often highlighting the speed at which their inquiries are addressed. The staff is frequently described as professional, knowledgeable, and friendly, providing clear and direct solutions to problems. Many people appreciate the quick response times, with issues being resolved rapidly and efficiently, even when facing complex problems like account verification. The overall service and user experience are also highly regarded, with consumers finding the platform simple, user-friendly, and offering excellent support availability.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting its efficiency, responsiveness, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting efficient communication... See more

Service

Customers had positive experiences with service, consistently praising the helpful, professional, and... See more

User experience

Consumers find the user experience to be positive, with many praising the platform's simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Rated 5 out of 5 stars

Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that... See more

Rated 5 out of 5 stars

I had a very positive experience with IC Markets EU customer support. Katarina Pejkovic was professional, helpful, and clear throughout the process. My questions were handled promptly, and I appreciat... See more

Rated 5 out of 5 stars

The agent was friendly, pleasant and knowledgeable. I received exactly the information I wanted.

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(4,089)

2,851 reviews in the last 12 months

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Rated 5 out of 5 stars

I contacted IC Markets EU support…

I contacted IC Markets EU support because I needed help understanding the account verification process and the availability of MT5 instruments such as US 500.

Markos assisted me quickly and clearly, explaining the account requirements, leverage conditions and the next steps for verification. The support was professional, responsive and helpful.

So far, my experience with the support service has been very positive.

12 May 2026
Unprompted review

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