I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more
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IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.
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Replied to 94% of negative reviews
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Great customer support that listens to traders
I contacted IC Markets because I was disappointed that I couldn't connect my MT5 account to TradingView, as that combination has always been my preferred way of trading. While the feature wasn't available at the time, the support representative was understanding, professional, and assured me that my feedback would be forwarded to management for review.
What impressed me was that they actually listened to customer feedback instead of giving a generic response. The communication was friendly and helpful throughout the process.
Apart from that, I've been satisfied with the trading conditions, platform stability, and overall service. It's good to see a broker that takes client suggestions seriously and looks for ways to improve its offering.
Overall, a very positive experience and excellent customer support.
Fast and effective support
Excellent handling of my request
Excellent handling of my request. Smooth communication and efficient problem-solving throughout the process. Thank you for the great support and professional assistance.
Efficient and professional service.
Excellent customer support at IC…
Excellent customer support at IC Markets! I reached out to their online support team and was pleasantly surprised by how fast and professional they were. My questions were handled efficiently, and the agent was both knowledgeable and friendly. The live chat is really convenient and easy to access. I highly recommend IC Markets for the quality of their support. Very satisfied!
Very good and fast customer service
Very good and fast customer service, thanks to Nelly to answer very quickly :)
Customer service
Nelly is very helpful, she is always answering in details, and give you all the necesary informations you need!
Very Good Customer Service
Very Good Customer Service. Was very quick and helped very good. Even provided screenshots to make it easier to understand.
Excellent customer service
Excellent customer service. Fast responses, professional communication, and very helpful throughout the whole process. My issue was resolved quickly and efficiently. Highly recommended!
Good and fast live support!
What an amazing experience to trade…
What an amazing experience to trade with them, never seen customer service like the one they got, it feels personal an human.
And in my opinion the customer support is one of the most important things a broker can have.
Good service
Good service. No problems. Customer service fast and accurate. Highly recommend
Best service out there
Best customer service out there, no matter how trivial the challenge is, they will help you out. Fastest transfer from the Intro AI Agent to the Human Agent available is damn awesome honestly.
Soooo nice to tell you that everyone…
Soooo nice to tell you that everyone must have to try with Icmarkets without any hesitation. Any one could talk with there own language, first time I got the experience like that way. Everyone you must try guys.... Great Great Great is not the word!!!
You can ask for a live
Real human beings to answer your questions and solve your issues. What else do you need :)
clear and quick answers
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