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IC Markets (EU) Ltd Reviews 

4,128
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, politeness, and professional approach. People frequently note the quick response times and the efficiency of the support team, receiving immediate assistance and clear solutions. The overall service is described as excellent, with consumers appreciating its effectiveness in solving problems and ease of interaction. Reviewers also highlight the convenience of live chat, noting that real agents are readily available to provide personal and human assistance, contributing to a strong recommendation for the platform.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, politeness, and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting the speed and efficiency... See more

Service

Clients share positive opinions on service, consistently highlighting its reliability, speed, and... See more

User experience

Customers report positive experiences with the user experience, highlighting the platform's simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed some help to access my account after losing access to my phone number. The customer support helped me very fast. Very helpful and good support✅🫡

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Rated 5 out of 5 stars

Great support💫 all questions answered and problems solved. Couldn't be happier with the help I got !

Rated 5 out of 5 stars

Very fast, absolutely decisive. I had a problem uploading a PDF file for profile verification, but assistance was really on point and completely understood everything, and on top of that because that... See more

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(4,128)

2,894 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good service

Good service. No problems. Customer service fast and accurate. Highly recommend

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Best service out there

Best customer service out there, no matter how trivial the challenge is, they will help you out. Fastest transfer from the Intro AI Agent to the Human Agent available is damn awesome honestly.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Soooo nice to tell you that everyone…

Soooo nice to tell you that everyone must have to try with Icmarkets without any hesitation. Any one could talk with there own language, first time I got the experience like that way. Everyone you must try guys.... Great Great Great is not the word!!!

12 June 2026
Unprompted review

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