Firstly, the product ; August dual tuner recorder. It arrived in clean protective custom packaging and was delivered on time by Royal Mail Ive had a previous August tuner for many years ,but this mod... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic little radio, beautiful design and excellent sound quality. A real worth it bargain.Very easy to programme and set up.All the features are really dynamic.I really love this Superb little rad... See more
I was very impressed with the fast response from iDaffodil and the way they kept me up to date with how my order was progressing right up to it's delivery. I purchased two items, one of which was no... See more
IDaffodil has great products which are delivered reliably and quickly. They also recommend other purchases exactly to requirements which is extremely helpful if you are not familiar with what is avail... See more
Company details
- #144 of 193 best companies in Electronics store
- #40 of 70 best companies in Electronics Company
- #38 of 39 best companies in Hi-fi shop
Information provided by various external sources
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Contact info
Unit 1 Rawmec Business Park, EN11 0EE, Hoddesdon, United Kingdom
- 0845 2939358
- service@idaffodil.co
- idaffodil.co.uk
4.4
Excellent
885 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived really quickly.
25 January 2024
Good delivery time as promised goods…
Good delivery time as promised goods were as advertised
24 January 2024
Super Hero TV aerial :)
After buying previous tv aerials and more expensive and my smart tv couldn’t find any channels this aerial £15 cheaper picked up 95% I’ve now channels from ITV upwards :)
15 January 2024
Reply from iDaffodil
Hi Gemma,
We're thrilled to hear about your positive experience with our TV aerial! It's fantastic to know that our product, despite being more affordable, outperformed your previous, more expensive options.
Your satisfaction is our priority, and we're glad to have contributed to an improved TV-watching experience. Should you have any further questions or need assistance, feel free to reach out. We appreciate your trust in our product and look forward to serving you in the future.
Happy watching!
Best regards,
iDaffodil (C)
The service was excellent
The service was excellent, item delivered within the time scale mentioned. Love my radio
15 January 2024
Reply from iDaffodil
Hello,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service and that your item was delivered within the specified time frame. We're delighted that you love your radio!
If you ever have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future.
Happy listening!
Best regards,
Daffodil UK (C)
Parcel was delivered on time good…
Parcel was delivered on time good service no issues at all
15 January 2024
Reply from iDaffodil
Hi Stephen,
Thank you for taking the time to share your positive experience. We're delighted to hear that your parcel was delivered on time and that you experienced good service with no issues. Your satisfaction is our priority, and we're pleased to have met your expectations.
Regards,
Daffodil UK (C)
daffodil excellent service
First of all we called you about the product and it was one of the best calls we have ever made. The man was so helpful.
15 January 2024
Reply from iDaffodil
Hi Cynthia,
Thank you for your kind words and for reaching out to us! We're thrilled to hear that your call about the product was one of the best and that our team member was able to assist you effectively. Providing excellent customer service is a top priority for us, and we're delighted to know that you had a positive experience.
Regards,
Daffodil UK (C)
I have still not received goods…
I have still not received goods ordered. ( delivery failed Jan 10th) We were flooded on the day you found us inaccessible and we still do not have the goods we ordered and paid for.
9 January 2024
Reply from iDaffodil
Hello,
We've checked your tracking and Royal Mail are awaiting your response for re-delivery. You would need to visit the Royal Mail Track and Trace website with your tracking ID (this was emailed to you) select "Update Delivery Options" and arrange redelivery.
We apologise that you had not received your item in time, but we did everything we were required to do so on our end. We've not heard any contact from you previously. If you contacted us earlier we could have solved this for you. Please visit RM website and select your best option. If you run into any further issues, please let us know at service@idaffodil.co and we will do our best to solve this for you.
Have a nice day,
Daffodil UK
UPDATE: We've checked your tracking and can see a delivery request was entered and that your order was successfully delivered on Saturday the 20th. We're happy to see this has been resolved and we hope you enjoy your purchase.
Regards,
Daffodil UK (C)
I recently bought two usb a to usb c adaptor.accessories for…
I recently bought two accessories for my mobile. Unit consists of 2usb a to 1 usb c adaptor.
Unfortunately, while the double usb a sockets fit perfectly, the one usb c plug is too small and it keeps falling out.
2 January 2024
Unprompted review
Reply from iDaffodil
Hello Michael,
Thank you for sharing your feedback.
We regret to learn about a possible issue. Upon investigating the product, it appears that the connections adhere to standard-sized Type-C specifications. We apologise if the one you received did not meet these standards. If you use a phone case, it's possible that it might restrict the full-size plug from connecting properly.
Your input is valuable to us, and we have communicated your experience to our product development team.
Best regards,
Daffodil UK
DOES NOT INSPIRE CONFIDENCE
Having not dealt with this company before, and needing to purchase an electrical item that can have potential problems if cheaply made, - I decided to contact idaffodil.
I note the email address is .co. That is Colombia!!
I tried the phone number; it was within the stated hours. It went to a curious repetitive buzz and then disconnected. Twice.
So much for seeking reassurance!
_________________________________________
RESPONSE TO IDAFFODIL:
Thank-you for your response and clarification. (And thanks to Trustpilot for allowing my response).
1) I appreciate clarification of the domain name. I have never heard of such, but completely accept that it is the case.
2) The nature of my work necessitates having an unlisted number. That is the situation for many thousands of people. I am very surprised that such designation disbars phone contact because of the possibility of 'cold calls'. I have not experienced this anywhere else, but at least am now aware that it is a possibility.
3) We were going so well, weren't we? You state that you value feedback at the beginning of your response. At its end, you make it clear that you do not, by pointing out my perceived failings, through checking my post record on TP.
''We've noticed that your Trustpilot profile primarily consists of negative reviews. While we value all feedback, we encourage a balanced perspective for a fair assessment.''
I understand, I promise you, that when showing the many positive reviews that you DO have, there is a strong need to counter one that is not positive. But let me point out something to you: a) This is Trustpilot! A review site that has a reputation for allowing people to vent strongly about poor treatment. b) Note my username. I have never pretended to be anything other than 'Very Angry' when posting here. And vitally c) Given that you checked on me; -then you should also note the volume of posts vs a time period. In other words, I do not come on TP on a weekly basis to hammer all and sundry!
A defence is entirely reasonable, of course it is, but you chose to make an ad hominem comment. I was a potential customer. I was concerned about a domain name (which IS also Colombia), so tried to make a phone call. I HAD checked your 'about us'; I then checked TP. I wrote about MY experience. I would do it again under the same circumstances.
17 January 2024
Unprompted review
Reply from iDaffodil
Dear 'Very Angry',
Thank you for reaching out and expressing your concerns. We genuinely value your feedback.
For direct assistance, please feel free to contact us via email at 'service@idaffodil.co'. Regarding your inquiry, our domain is indeed a country code, but it is commonly utilised by various companies to signify "Company." This practice is widespread across different domains, and it doesn't necessitate being from a specific country to use it. Our headquarters are in Hoddesdon, Hertfordshire, where we've been operating for over 8 years.
We apologise for any inconvenience you experienced with our phone lines. Upon reviewing our logs for Friday, we found that calls labeled as "anonymous" were the only ones not processed. This feature is in place to combat cold calling. Visible numbers would have been successfully received and handled by our UK-based customer service team.
To address any doubts about our credibility, a quick search for our name, "Digital Daffodil Ltd," will reveal our history and prominent presence, including our status as a top seller on platforms like Amazon and eBay. We hope this provides reassurance.
We've noticed that your Trustpilot profile primarily consists of negative reviews. While we value all feedback, we encourage a balanced perspective for a fair assessment.
Once again, we appreciate your input and welcome further communication through email for a more personalised resolution.
Regards,
Daffodil UK
Great product and delivery
The headphones arrived 24 hours before advised and were exactly as advertised. The bluetooth funcion was easily set up.
In summary great product and service, and I would quite happily order from iDaffodil again.
8 January 2024
Reply from iDaffodil
Hi John,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your headphones not only arrived ahead of schedule but also met your expectations in terms of functionality and adherence to the advertisement.
At iDaffodil, we take pride in providing top-notch products and services, and we're delighted that you found both to be exceptional. We look forward to serving you again in the future and appreciate your trust in our brand. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.
Thank you again for choosing iDaffodil! We truly value your satisfaction and loyalty.
Good decision making with help from their online advisors.
I had an online chat with a customer service advisor. Based on his information, I made an informed decision whether or not to buy the product (I did make the purchase). The product was good and there were no major issues that I was not informed about. Delivery was swift (I received the product the following day after purchase). There was a tracking number. I was very satisfied with the purchase and the service.
You need a 64GB memory stick, preferably with an LED indicator to show that it is writing. Format it with the NTFS file system. You press the button on top of the unit to start recording. The LED on the box will flash and so will the LED on your memory stick. To stop, press the button again. The LED on the box will go steady and the indicator on the stick will stop flashing. Once all the LEDs have stopped flashing, you can remove the stick.
The contents of the stick are readable on a computer and can be edited with the appropriate software.
9 January 2024
Reply from iDaffodil
Hi Charles,
We greatly appreciate you taking the time to share your positive experience with our customer service team and your recent purchase. It's wonderful to hear that the information provided during the online chat helped you make an informed decision, and we're delighted that the product lived up to your expectations.
Our team works hard to ensure a seamless and informative shopping experience, so it's particularly rewarding to learn that you found our service and product delivery satisfactory. Swift delivery and providing a tracking number are crucial aspects of our commitment to customer satisfaction.
Thank you for choosing our product and service. We look forward to serving you again in the future. If you ever have further inquiries or need assistance, please don't hesitate to reach out. Your satisfaction is our priority!
Regards,
Daffodil UK
Order and delivery fine
8 January 2024
Reply from iDaffodil
Hi Mick.
Thank you for letting us know that your order and delivery went smoothly. We appreciate your feedback and are pleased to hear that you had a positive experience with our service.
Regards,
Daffodil UK (C)
Ordered wrong item
Ordered wrong item. Bit via their guidance purchased correct item and kept item I had originally ordered as another way of linking my vinyl player to other items via Bluetooth. Great customer service via telephone
12 January 2024
Reply from iDaffodil
Hi John,
We appreciate your feedback on your order and delivery experience. We're glad to hear that everything went smoothly for you. If you have any specific comments or suggestions on how we can further improve our services, please feel free to share. We value your feedback and look forward to serving you again in the future. Thank you for choosing us!
Regards,
Daffodil UK
The indoor aerial is great and picks up…
The indoor aerial is great and picks up all stations perfectly when connected with a booster.
11 January 2024
Reply from iDaffodil
Hi Michael,
We're delighted to hear that our indoor aerial has met your expectations and is providing excellent reception with the booster! Ensuring a seamless experience for our customers is our top priority, and we appreciate you sharing your positive feedback. If you have any more comments or suggestions, feel free to let us know. Thank you for choosing our product!
Regards,
Daffodil UK
Reply from iDaffodil
Hi Jeffrey,
We're thrilled to hear that you had a positive experience with our website, found our prices appealing, and received your item promptly. Providing a seamless and efficient shopping experience is important to us, and we're glad to have met your expectations. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your kind words and for choosing our service!
Regards,
Daffodil UK
Received in good time.
8 January 2024
Reply from iDaffodil
Hi Michael,
We're pleased to hear that your order was delivered promptly. Timely delivery is a priority for us, and we're glad to have met your expectations. If you have any further comments or if there's anything else you'd like to share, please feel free to do so. Thank you for choosing our service!
Regards,
Daffodil UK
Easy to order quick delivery
2 January 2024
Reply from iDaffodil
Hello,
We're thrilled to hear that your ordering experience was easy, and you received your delivery promptly. Providing a seamless and efficient service is our goal, and we're glad to have met your expectations. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Thank you for choosing us!
Regards,
Daffodil UK
Daffy did exactly as they said they…
Daffy did exactly as they said they would, delivered in a few days. In hindsight, i would choose a more expensive product but they did exactly as asked.
2 January 2024
Reply from iDaffodil
Hello,
We appreciate your feedback and are pleased to hear that we delivered on our promises by providing your order within the specified timeframe. Your satisfaction is important to us. If you ever decide to explore our product range further and have questions or need assistance, please don't hesitate to reach out. We value your business and appreciate your honesty. Thank you for choosing our service!
Regards,
Daffodil UK
Reply from iDaffodil
Hi Stephen,
We're thrilled to hear that you had a positive experience with our service! Super fast delivery and satisfaction with our product are our top priorities. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. Thank you for your kind words and for choosing our products. We appreciate your support!
Regards,
Daffodil UK
Product description inaccurate
Product description inaccurate, online chat frustrating. Probably need to check other sites if technical information required on listed products
5 January 2024
Reply from iDaffodil
Hello,
We're sorry to hear about your experience, and we apologise for any frustration caused by the inaccurate product description and the challenging online chat interaction. We appreciate your feedback, and we take this seriously as we continuously strive to improve our services. If there's anything specific you'd like us to address or if you have further details to share, please feel free to reach out to us at sales44@digitaldaffodil.com We value your input and hope to have the opportunity to make things right in the future. Thank you for bringing this to our attention.
Regards,
Daffodil UK
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