We’ve been ghosted on email and phone for months, so I guess all we can do is write a review. The hatch was slightly too small for the gap when they installed it, and as a result the latch they put o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was very happy with the service, where I had a new loft hatch cut in. Upon assessment my first choice of ladder wouldn't fit in the limited joist space available but the team found a viable al... See more
Quality work, huge improvement in loft space after the team removed old insulation and tons of junk, put down an enormous thick layer of new insul and then boarded on top creating great storage. Fair... See more
Fitters were polite and helpful. We had alot of rubbish in our loft which they cleared out very quickly. The loft was boarded out, with new insulation, lighting and a ladder installed in a pro... See more
Company details
Information provided by various external sources
Here at Ideal Loft Ladders, we create access and space into the biggest and most un-used space in your home. The Loft!! With a wide selection of top quality ladders, flooring solutions, insulation and electrics we can completely transform your loft into a safe and secure place to access your storage!
Contact info
Iron Mill Lane, DA1 4RX, Dartford, United Kingdom
- customercare
- idealloftladders.co.uk
4.0
Great
106 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great job.
we were given a prompt and efficient job by Ideal loft ladders, they turned up on time, two friendly fitters who before they left, explained the work they had done and very clearly how it all worked.
25 July 2019
Unprompted review
Reply from Ideal loft ladders
Thank you so much for lovely review, was a pleasure to work with you today
Prompt professional and good to deal…
Prompt professional and good to deal with
24 July 2019
Unprompted review
Reply from Ideal loft ladders
Hi Diane, thank you for the review happy to be of service
Would recommend
The team were very polite, responsive and helpful. Price was as per the estimate. Very happy with the work that they did.
23 July 2019
Unprompted review
Reply from Ideal loft ladders
Hi Mariko, thank you so much for your kind words was a pleasure to work with you
Quick and efficient installation
Quick and efficient installation, price as agreed and finished ahaid of schedule
19 July 2019
Unprompted review
Reply from Ideal loft ladders
Hi Franz, thank you for the review and we are over the moon that your happy with the work.
An excellent service from initial…
An excellent service from initial enquiry through to loft ladder installation. Team are professional and helpful and a real pleasure to deal with. Thank you!
11 July 2019
Unprompted review
Reply from Ideal loft ladders
Hi Helen, thank you so much for our first 5 star review!! Was an absolute pleasure to work with you, from all of us at Ideal Loft Ladders
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.