IDEAL OF SWEDEN Reviews 

1,362
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Their products are designed to look great but they are also massively overpriced. That is not the real issue though: that is I have my concerns regarding build quality BUT the real dealbreaker is that... See more

Rated 1 out of 5 stars

Golden tip: the metal plate you have to put on the inside of your case for the ring mount to make it stick better is not compatible with the QI charger. Customer service confirms this but does nothi... See more

Company replied

Rated 2 out of 5 stars

I bought a phone case with matching holder, but unfortunately the holder has a slight pinkish tint to it, so it doesn’t look like it matches unfortunately. The case dropped once from a low heig... See more

Company replied

Rated 5 out of 5 stars

Super quality and beautiful items. And they all match beautifully together. Very happy with my both practical ánd classy bag, assorted strap and iphone case and earpods mini bag.

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Stijlvolle mobiele hoesjes ontworpen en geïnspireerd door de nieuwste modetrends. ✓ Snelle levering ✓ 30 dagen retour ✓ Gegarandeerde 1-jarige garantie


Contact info

2.0

Poor

TrustScore 2 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

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(1,362)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Case didn't fit my phone

Case didn't fit my phone. Want to return it but it costs € 15(!) to ship back because they don't have a return service themselves.

19 September 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Hans,

I am sorry to hear that you feel dissatisfied!

If you have any questions regarding our return policy or if there is anything we can do for you, you are always welcome to contact us at reviews@idealofsweden.com.

Best wishes,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Never again

I didn't recieve any confirmation of my purchase. When I got my package after waiting for 3 full weeks, my order was entirely wrong. I didn't recieve the prints I ordered and the cases were for an entirely different phone. The return of my package took another 3 full weeks and I didn't recieve all my money back. I'm never again ordering from Ideal of Sweden.

13 September 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi CJ,

I am sorry to hear about this inconvenience!

You are welcome to contact us here and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Everything was great!

11 September 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Moi,

That is wonderful to hear! Thank you for your review 😄

We wish you a nice day,
IDEAL OF SWEDEN


Rated 4 out of 5 stars

Good material!

4 September 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Anaida,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

Design ok

Design ok, protection 0
Iphone 11 fell one time from 30cm and screen is completely shattered

31 August 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Andreas,

I am sorry to hear about this inconvenience!

You are welcome to contact us here and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

Very pretty, but poor quality

The phone cases are pretty aesthetic but the quality is very very poor. It doesn’t protect your phone at all since the edges are just bare. Drop your phone once and your screen might be done. Also, the gold Ideal of Sweden tag on the back scratches immediately and the color comes of. I wish for the price they would up their overall quality.

28 August 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Gayna,

Thank you for your review and feedback! I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.

Please contact us here and we will help you further: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Perfect quality

Perfect quality, fast delivery and good quality price :)

28 August 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Marnie,

Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.

Have a lovely day,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

Amazing

The products are super nice and beautiful :)

12 August 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello,

We are so happy for the lovely review you have given us! Great to hear you feel satisfied :)

Wish you a nice day!
/IDEAL OF SWEDEN

Rated 2 out of 5 stars

Color rubbed off

The cases are sooo pretty, but suuuch bad quality :( My case imediately rubbed off on everything. 2 months in and the color was all rubbed off on the sides

20 July 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Alexandra,

I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.

Please contact us here and we will help you further: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

I didn’t received my order.

15 July 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Christelle,

We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Not as expected

Not how I expected it to be, the cover phone isn t a flexible plastic and doesn t cover all the corners.

The phone could be dammage easily if it falls down

1 July 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Shâms,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are welcome to contact us here : reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Nice and careful package...Products are…

Nice and careful package...Products are nice and very good quality...Hope to deal with you again...

1 July 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Quang,

That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐

Have a wonderful day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Very unhappy

I ordered a big order of 6 items on the 16th of may. Today (the 24th of june) I still haven’t received my order. I also didn’t receive an email explaining the delay or anything. An almost 6 week delay without any explaination or excuses is unacceptable to me. Never ordering again.

24 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Jorne,

We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

I ordered this more than a month ago…

I ordered this more than a month ago and finally it got delivered... it was just a phonecase! Ordered on the 18th of may. Friends of mine ordered something after i ordered my case and got it in a week... really bad service! I’ll never order again from this company!

24 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Senne,

We are very sorry about the delayed delivery.

We hope that you are satisfied with your products and that you will have a better experience with us next time!

Best wishes,
iDeal of Sweden

Rated 1 out of 5 stars

Only recieved 1 part of my order

Only received 1 part of my order - still waiting 6 weeks later for the charger to come

22 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi JM,

I am sorry to hear about this inconvenience!

You are welcome to contact us here and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

Super cute case but not very protective

Super cute case, but not very protective. Already cracked a corner on day 3.

18 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Lina,

I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.

Please contact us here and we will help you further: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 2 out of 5 stars

I ordered phone cases on the 19th of…

I ordered phone cases on the 19th of May and till today have not recieved them .

17 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Annapaula,

We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

never received it

17 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Lindsey,

We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN


Rated 3 out of 5 stars

Still waiting for my order

I can’t give more because I haven’t received them yet. Client support was very helpful in tracking my package, it got sent to Austria by mistake. Am now waiting for a second order they made in my name. Will update my review as soon as I receive my products.

5 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Monica,

We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Good products for the price

Ordered a phone cover & card holder for girlfriends birthday. Quality of the products is very good and was well priced.
I would buy their products again if need be.

5 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Björn,

Thank you very much for your kind review! We are truly happy to hear that 😄

Have a wonderful day,
IDEAL OF SWEDEN

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