IDEAL OF SWEDEN Reviews 

1,362
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Their products are designed to look great but they are also massively overpriced. That is not the real issue though: that is I have my concerns regarding build quality BUT the real dealbreaker is that... See more

Rated 1 out of 5 stars

Golden tip: the metal plate you have to put on the inside of your case for the ring mount to make it stick better is not compatible with the QI charger. Customer service confirms this but does nothi... See more

Company replied

Rated 2 out of 5 stars

I bought a phone case with matching holder, but unfortunately the holder has a slight pinkish tint to it, so it doesn’t look like it matches unfortunately. The case dropped once from a low heig... See more

Company replied

Rated 5 out of 5 stars

Super quality and beautiful items. And they all match beautifully together. Very happy with my both practical ánd classy bag, assorted strap and iphone case and earpods mini bag.

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Stijlvolle mobiele hoesjes ontworpen en geïnspireerd door de nieuwste modetrends. ✓ Snelle levering ✓ 30 dagen retour ✓ Gegarandeerde 1-jarige garantie


Contact info

2.0

Poor

TrustScore 2 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,362)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Wireless charging

No wireless fast charging support

5 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Ru,

Our wireless chargers support up to 10W.

If there is anything we can do for you, you are always welcome to contact us!

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Great quality phone cases

I am obsessed with their products!!

5 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Ipek,

Thank you for your positive review! Your satisfaction is of great importance to us 💛

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Happy

I love their product the delievery with Covid-19 was fast so poeple can place an order their

5 June 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Jonathan,

That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐

Have a wonderful day,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

No restitution yet...

I ordered the wrong item so I send the item back and asked for a restitution on 10/05/2020 but I didn’t receive any payment yet. I am not sure if this is a delay because of corona or there is another reason, but I would like to get the money back.
Update: I did get a quick reply on this message :) thank you. I will get in touch with the customer service

28 May 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Laurena,

I am sorry to hear that you have not received help with your return yet!

You are welcome to contact us here and we will take a further look into this matter for you: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Perfect help!

28 May 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Delphine,

Thank you very much for your kind review! We are truly happy to hear that 😄

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Super producten!

21 May 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Nancy,

Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 4 out of 5 stars

Very bad customer service

I need to reconsider my opinion. After an internal investigation, I was helped very quickly and a solution was offered. Hopefully my delivery will be fine now. A very friendly and professional employee Hedda

21 May 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Alberto,

I am sorry to hear about this inconvenience and that you have not heard back from us yet!

You are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com . We will investigate further into this matter and help you in the best way we possibly can.

Best wishes,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Nice products good se4vice

8 May 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Marie,

We are always happy to help! Thank you so much for giving us 5 stars. Your satisfaction is of great importance to us 😄

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Hoesje was er snel en paste perfect!!!

2 April 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Chlo,

Thank you very much for your kind review! We are truly happy to hear that you have had a good experience with us.

Have a wonderful day,
iDeal of Sweden

Rated 5 out of 5 stars

Top service!

Top service!! Thank you!!

2 April 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Isabella,

We are always happy to help! Your satisfaction is of great importance to us.
Thank you for giving us 5 stars 😄

Best regards,
iDeal of Sweden

Rated 1 out of 5 stars

I Disney receive anything!

2 April 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Magold,

We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
iDeal of Sweden

Rated 5 out of 5 stars

Amazing products!!

Always good quality, and exactly what you ordered. Love them

29 March 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Tanya,

Thank you for your kind review! We are so happy to hear that you love your new product from us 😄

Have a continued fantastic day,
iDeal of Sweden

Rated 5 out of 5 stars

Awesome quality and fast delivery

Awesome quality and fast delivery, firm grip on the phone case and looks beautiful!

26 March 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Thibo,

Thank you for your 5-star rating! It means so much for us to hear that you have had a great experience with us.

Have a wonderful day,
iDeal of Sweden

Rated 5 out of 5 stars

Amazing

My case looks amazing I’m completely obsessed with it.

26 March 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Jonathan,

That is wonderful to hear! Thank you for your lovely review 😄

We wish you a nice day,
iDeal of Sweden

Rated 2 out of 5 stars

Rapid wear and tear

Product purchased: Evergreen croco for Iphone 11 pro

Beautiful case, seems a tad overpriced.The great problem comes with rapid wear and tear, the edges of the case lose their color instantly, quite a striking sight. So you are left fairly quickly (one week) with the beautiful faux leather back panel and the plastic discolored edges in my case green with white plastic coming out underneath

24 March 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Eric,

I am very sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.

Please contact us here and we will help you further: reviews@idealofsweden.com

Best regards,
iDeal of Sweden

Rated 5 out of 5 stars

Good a d fast service

Order was delivered fast and customer service helped fast and good. Thank you very much.

16 March 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Michiels,

Thank you for your 5-star rating! It means so much for us to hear that you have had a great experience with us.

Have a wonderful day,
iDeal of Sweden

Rated 4 out of 5 stars

Quite happy

Delivery is good, case looks a bit different than expected but still looks good, I expected the case to look more ‘real’, it looks a bit blurry.

27 February 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Heidi,

Thank you for your review and feedback!

Have a nice day,
iDeal of Sweden

Rated 3 out of 5 stars

Elegant with potential

Very elegant and love the style. What could be improved is the finishing of the glittery part (the sides), putting a vernis on it would also smooth the current rough effect, the case sides should cover more the upper curves for better protection (my previous casing was done in two part, one black that was covering also the sides and then the elegant cover on top)

26 February 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Tricia,

Thank you for your review and feedback!

Have a nice day,
iDeal of Sweden

Rated 4 out of 5 stars

Nice product + in time delivery

25 February 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Laura,

Thank you for your review! We are so happy to hear that you have had a good experience with us and that you are enjoying your products.

Wish you a lovely day,
Ideal of Sweden

Rated 5 out of 5 stars

Great cases and very beautiful!

Great cases and very beautiful! Quick delivery as well.

25 February 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi T,

Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products. 😄

Have a lovely day,
iDeal of Sweden

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