I’ve been a loyal IDEAL OF SWEDEN customer for years, but this experience has been extremely disappointing. My order arrived late, and one of the products was missing. I contacted customer suppo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My feedback is positive. Good selection of products and I took all items with 25-30% discount. The package arrived quickly. All items are beautifully and stylishly packaged. The power bank is a little... See more
Company replied
I ordered my phone case 3 July. The package was supposed to be delivered between 6 and 10 of July, today its already 12 of July and package is not here. That would be OK that I have to wait longer but... See more
The case was nice but the quality is a joke. The borders are very soft, so when my phone felt from my purse, the side moved and the screen got scratched on the whole side. The worst part is that when... See more
Company details
Information provided by various external sources
Kjøp trendy deksler og eksklusive telefon-lommebøker hos iDeal Of Sweden. Unikt svensk design inspirert av de nyeste motetrendene. Kvalitet, design og funksjon.
Contact info
United States
- idealofsweden.no
1.9
Poor
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product when it finally arrived
Great product when it finally arrived, but my orders got mixed up. I couldn’t track my first order. I ordered two different items 3 days apart and every time I tried to trace the Expected arrival of order No.1 Order No.2 came up. Both orders eventually arrived. I would order from Ideal again and just hope it was a glitch.
10 July 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Sarah,
Thank you for your review! We are sorry to hear about the inconvenience regarding the delivery.
I hope that you are enjoying your new products and will have a better experience with us next time!
We wish you a nice day,
IDEAL OF SWEDEN
Rask levering og god kvalitet
2 July 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Camilla,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
IDEAL OF SWEDEN
nice products and i love sale i got to…
nice products and i love sale i got to purchase what i want
11 June 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Frenisa,
Thank you for your positive review! We are happy to hear that you have had a great experience with us 😄
Have a nice day,
IDEAL OF SWEDEN
Not so happy with the quality of the…
Unfortunately I'm not so happy with the quality of the case - it is also a different color than what was shown online.
11 June 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Emily,
I am sorry to hear that you feel dissatisfied!
If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best wishes,
IDEAL OF SWEDEN
I really love the spring collection
I really love the spring collection. It’s amazing.
5 June 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi dear,
That is wonderful to hear! Thank you for your review 😄
We wish you a nice day,
IDEAL OF SWEDEN
Delivery is too long to wait
Delivery is too long to wait. Therevis alot of problem on delivery ,they had to send it back because they cant find my address so it too much extra days to arrive.
5 June 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi dear,
I am sorry to hear this!
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Fredrik,
Thank you for your 5-star rating! It means so much for us to hear that you are happy with your experience with us.
Have a wonderful day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Elge,
That is wonderful to hear! Thank you for your review 😄 ❤
We wish you a nice day,
IDEAL OF SWEDEN
I ordered an iPhone 11 pro case and…
I ordered an iPhone 11 pro case and after waiting for 15 days I got a Wrong product. I got a for iPhone 11/XR.
That is very dissapointing after I have waited for 15 days even though your website say That you deliver in 2-4 days!!!!
17 May 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Anna,
I am very sorry to hear about this inconvenience!
You are welcome to contact us here and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Really great products
Really great products, they are quality. Very satisfied with everything I have ordered from Ideal. Wallet, clutches and mobile plastic cases.
They ship right away, so I ordered on a Friday and received it on Tuesday, right in my mailbox, perfect and hasselfree! SAme as last time.
Their products are of good quality. Love their designs.
8 May 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Jeanette,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐
Have a wonderful day,
IDEAL OF SWEDEN
Fast delivery and good quality!
8 May 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi dear,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
IDEAL OF SWEDEN
Haven’t received my order.
Placed my order april 14th and now, april 29th, it still haven’t arrived. I have been in contact with Helt hjem, but they never received it. I got the e-mail saying they shipped it April 20th. Even that was late after placing an order. It’s payed and everything! I have contacted customer service at ideal of Sweden, but no reply. Very unprofessional!
29 April 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Mailinn,
I am sorry to hear about this inconvenience and that you have not heard back from us yet!
You are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com . We will investigate further into this matter and help you in the best way we possibly can!
Best wishes,
iDeal of Sweden
Good quality
27 April 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi dear,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
iDeal of Sweden
I don't give you even one star…
I don't give you even one star actually. I placed my order on April 4th (its 21st today) and I still have not received it. Every day I call the shipping company Helthjem and they dot seem to know what is going on. Not impressed, I won't order from Ideal of Sweden again. Since ordering the cost of item has gone down by 100 Kr.
Marit
21 April 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Marit,
We are sorry to hear that you have been kept waiting on your package for longer than expected.
If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best regards,
Ideal of Sweden
Reply from IDEAL OF SWEDEN
Hi Eric,
That is wonderful to hear! Thank you for your review 😄
We wish you a nice day,
iDeal of Sweden
Beautiful cases and accessories
Beautiful cases and accessories! Absolutely recommend😍
13 April 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Natalia,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us. 😄
Have a wonderful day,
iDeal of Sweden
Reply from IDEAL OF SWEDEN
Hi Konstandino,
Thank you very much for your kind review! We are truly happy to hear that you have had a good experience with us.
Have a wonderful day,
iDeal of Sweden
Easy way to order and delivered on time…
Easy way to order and delivered on time regardless of the current limitations.
I love my pineapple bonanza case! 😊 nicer than what you see online. Great quality also 👌🏻
6 April 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Claudia,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience with us and enjoy your products from us. ⭐
Have a wonderful day,
iDeal of Sweden
Rask levering!
6 April 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Mathilde,
Thank you very much for your kind review! It makes us so happy to hear that you had a great experience with us.
Hope you are enjoying your new products!
Wish you a nice day,
iDeal of Sweden
Reply from IDEAL OF SWEDEN
Hi Sebastian,
Thank you for your 5-star rating! It means so much for us to hear that you have had a great experience with us.
Have a wonderful day,
iDeal of Sweden
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.