Pandora Jewelry Reviews 

1,559
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,046 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, with many receiving their orders within one or two days. People are also very satisfied with the high quality of the products, describing them as beautiful and well-made. The overall service is consistently highlighted as excellent, efficient, and professional, making the ordering process smooth and easy for consumers. However, some customers also noted issues with delivery, experiencing delays or parcels not arriving as expected. A few other people also felt that product sizing could be inconsistent, and some were disappointed with the packaging, describing it as tacky or insufficient for their items.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and fast... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of charms and... See more

Service

Consumers find service to be positive, with many reviewers describing it as prompt, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first purchase from this company. I wanted something a little different for my niece's 18th. What arrived was totally beautiful. Arrived within two working days of ordering. Great custome... See more

Rated 5 out of 5 stars

I'm a pandora member so recieved an email about exclusive releases so I clicked in for that and to browse the sale. Site is easy to use. My two charms arrived quickly and I'm very pleased with them. I... See more

Rated 5 out of 5 stars

Always a pleasure to deal wrih Pandora. Super efficient purchase and high quality charms with ext day delivery. Never disappoints - example to all online businesses. Keep it up!

Rated 5 out of 5 stars

The service was excellent. I received the product I ordered. Each item was packed individually and well protected. I received my Pandora jewelry in 5 days as promised. I had no delivery issues and I a... See more


Company details

  1. #221 of 290 best companies in Jewellery shop

Information provided by various external sources

PANDORA designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

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4.5

All reviews

(1,559)

977 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

How can you only sell one earring???

How can you only sell one earring???? That’s outrageous. Never buying from Pandora ever again

4 June 2026
Pandora Jewelry logo

Reply from Pandora Jewelry

Hi Avni,

Thank you for leaving a review here on Trustpilot.

Please note that the Pave Link earring is sold individually as this is a stackable style earring, Please read the description to see quantity in future cases.

Please feel free to send the earring back for a full refund,

Best,
Pandora.

Rated 1 out of 5 stars

You didn’t have the necklace I ordered…

You didn’t have the necklace I ordered in stock even though it showed as 1 remaining. I paid by Kalma and order of 3 charms plus the necklace and the necklace portion was still included in my first Kalma payment and now I am unable to get anyone to answer the phones on your customer service line.

8 June 2026
Pandora Jewelry logo

Reply from Pandora Jewelry

Hi Ruth,

Thank you for leaving a review here on Trustpilot.

Please email estore-ie@pandora.net to get the correct items sent to you.

Thank you.

Best,
Pandora.

Rated 5 out of 5 stars

Pandora are fab

Pandora are great to deal with. There’s never a problem if you need to change anything. My daughter is obsessed with Pandora and I have always found them great to deal with

24 November 2025
Rated 5 out of 5 stars

Online service

It was really simple to order online and was delivered the next day.
I had been in the Athlone shop early in the day the girl in there was really good and helpful

8 June 2026
Rated 2 out of 5 stars

Not so great

Not so great, the registration process was too complicated. I had already registered before, but it wouldn’t let me into my account, and it also wouldn’t allow me to register again. Every time I added something to the cart, when I logged out and back in, the cart was empty again, and I had to search for all the items again. The website itself constantly jumps around and redirects to the wrong products.

5 June 2026

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