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Pandora Jewelry Reviews 

1,559
•
TrustScore 4.5 out of 5

4.5

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Considering 1,046 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, with many receiving their orders within one or two days. People are also very satisfied with the high quality of the products, describing them as beautiful and well-made. The overall service is consistently highlighted as excellent, efficient, and professional, making the ordering process smooth and easy for consumers. However, some customers also noted issues with delivery, experiencing delays or parcels not arriving as expected. A few other people also felt that product sizing could be inconsistent, and some were disappointed with the packaging, describing it as tacky or insufficient for their items.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and fast... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of charms and... See more

Service

Consumers find service to be positive, with many reviewers describing it as prompt, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first purchase from this company. I wanted something a little different for my niece's 18th. What arrived was totally beautiful. Arrived within two working days of ordering. Great custome... See more

Rated 5 out of 5 stars

I'm a pandora member so recieved an email about exclusive releases so I clicked in for that and to browse the sale. Site is easy to use. My two charms arrived quickly and I'm very pleased with them. I... See more

Rated 5 out of 5 stars

Always a pleasure to deal wrih Pandora. Super efficient purchase and high quality charms with ext day delivery. Never disappoints - example to all online businesses. Keep it up!

Rated 5 out of 5 stars

The service was excellent. I received the product I ordered. Each item was packed individually and well protected. I received my Pandora jewelry in 5 days as promised. I had no delivery issues and I a... See more

Company details

  1. #221 of 290 best companies in Jewellery shop

Information provided by various external sources

PANDORA designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

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4.5

All reviews

(1,559)

977 reviews in the last 12 months

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Rated 1 out of 5 stars

Was buying items at sale price and was…

Was buying items at sale price and was charged the full price when my card went through! Should have been a warning that I had missed the deadline. Very annoyed and will be returning said items when they are received.

3 June 2026
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Reply from Pandora Jewelry

Hi-

Thank you for leaving a review here on Trustpilot,

I have checked and see your order should have been sale price so I will go ahead and refund the difference for you!

Apologies for the inconvenience caused here and thank you for bringing this to my attention.

Best,
Pandora.

Rated 4 out of 5 stars

I would give this five stars

I would give this five stars, but I’m removing a Star because I have tried to contact them by phone and email and they have never responded. I don’t seem to be able to use my discount codes because it seems to check out without me knowing I’ve checked out and the money is not there and then when I go to use it when the money is there, I’m told the code is used. Anyway, next day shipping is just brilliant and I can’t find them for anything only I wish I could get speaking to somebody.

18 May 2026
Pandora Jewelry logo

Reply from Pandora Jewelry

Hi Niamh,

Thank you for your kind review.

Please email estore-ie@pandora.net and we can get a new working code sent over to you!

Best,
Pandora.

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