Affinity Financial Advisors Ltd Reviews 59

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

To Whom It May Concern, I highly would recommend Mr Steven Groves and his team of Affinity Financial advisors Ltd. Mr Groves gave us personal attention and came to our house .He helped... See more

Company replied

Rated 5 out of 5 stars

Matthew was incredibly helpful, did all he could to help us by understanding by what was most important to us. Very honest and kind, cannot recommend enough

Company replied

Rated 5 out of 5 stars

My broker Raffaela was so helpful, reassuring and patient. As a first time buyer getting a mortgage was very daunting. Raff talked me through the options and available providers so I could make an in... See more

Company replied

Rated 5 out of 5 stars

Bradley is always amazingly helpful, supportive and easy to work with. He just helped us sort out our remortgage, third time of getting his help and we’ll be back again for sure. Mortgages and r... See more

Company replied

Company details

  1. Financial advisor
  2. Financial Planner
  3. Mortgage broker

Written by the company

At Affinity Financial Advisors Ltd we pride ourselves on being fully independent, meaning we can deal with a wide range of companies and are not restricted to just one or two; this allows us to tailor our recommendations to what will suit you best. This independence is a critical part of how we work and means our advice is always based on a comprehensive analysis of the market and is completely unbiased. Our advisors have a wealth of knowledge and experience, ensuring the best possible results for our clients and their families. All of Affinity’s financial advisors are members of both the Personal Finance Society (PFS) and the Chartered Insurance Institute (CII). They all hold the CII Diploma in Financial Planning and a specialist CII Certificate in Equity Release. This means they are fully qualified to advise on Pensions (pre- and post- retirement), Investments, Life Protection, Tax Planning and Mortgages. Some of our advisors have further specialist qualifications in certain areas of financial planning, enabling the firm to cover all aspects of advice. We are professionally qualified and regulated by the Financial Conduct Authority Regulatory (Reference Number 457234) Affinity Financial Advisors Ltd, High House, Harlington Road, Hillingdon, UB8 3HX


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

Mike Oyston’s financial advice…

Mike’s financial advice has always been excellent and he has managed my portfolio really effectively over many years. Mike is professional and quick to respond to any questions, his judgement is sound and he takes the time to consider how my portfolio is performing and suggests changes when needed. His work has been outstanding over the years.

1 November 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you so much for your kind words and for sharing your experience of working with Mike Oyston. We're delighted to hear how his advice and management of your portfolio have made a positive difference over the years. Mike prides himself on delivering personalised, responsive service, and it’s fantastic to see that his dedication and sound judgement have built such trust. We look forward to continuing to support your financial journey with the same commitment and care. Thank you again for your feedback!

Rated 5 out of 5 stars

Stanley was very informative and…

Stanley was very informative and helpful, keeping me updated at all times. Very efficient and I would highly recommend his services.

1 August 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Elaine,

Thank you for taking the time to leave this wonderful feedback. We’re thrilled to hear that Stanley provided such informative and helpful service, keeping you updated throughout the process. We truly appreciate your recommendation, and we’re here to assist whenever you need us in the future!

Kind regards,

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

Mike and Daniel + team are excellent🙂

Mike and Daniel are excellent financial advisors and have helped me and my family understand financial products available on the market. They are very attentive to our needs and provide excellent customer service during any contact I have had. Everything is explained very clearly and would recommend their services offered to others. Thanks very much 🙂

28 October 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you so much for your wonderful review! We're thrilled to hear that Mike and Daniel have been able to assist you and your family in navigating the financial options available. It’s great to know that their attentiveness and clear explanations have made a positive impact. Your recommendation means a lot to us, and we're always here to help whenever you need. Thanks again for sharing your experience!

Rated 5 out of 5 stars

Mike our financial advisor

Mike our financial advisor's annual visit is one we look forward to each year.
He is all over the figures and always answers our questions clearly and in a satisfactory way
Despite what is going on in the global markets, we always feel sure that our financial assets are safe and working hard for us.

10 September 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Steve,

Thank you for your thoughtful review and for sharing your experience with Mike Oyston's annual visits! We’re so pleased to hear that his clear explanations and thorough approach give you the confidence and peace of mind you deserve, especially in these ever-changing global markets.

It’s wonderful to know you feel assured that your financial assets are secure and performing well. Your trust means a lot to us, and we’re grateful for your continued confidence in our services.

We look forward to continuing to work with you for many years to come!

Kind regards,

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

Bradley Carter

Bradley Carter - Awesome to work with. He always makes time for you, even with short notice. He has great advice on how to tackle things and really gets you thinking from a different perspective. Not only is he a mortgage broker, but also a mortgage advisor.

Having Bradley’s guidance and assistance made the process a whole lot less stressful.

26 September 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you so much for your wonderful review! We're pleased to hear about your positive experience working with Bradley. It's great to know that his guidance and insights helped make the process smoother and less stressful for you. Bradley takes pride in providing both excellent mortgage advice and personalised support, so it’s fantastic to hear that he made such a difference. We appreciate your kind words and look forward to assisting you again in the future!

Best regards,

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

Clear comprehensive advice

Clear comprehensive advice, all questions answered with unbiased rational and honesty. Recently taken retirement and guidance and scenario options explained over potential pension changes by Government - which was reassuring. Wouldn't hesitate to recommend Affinity.

20 September 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Michelle,

Thank you for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that Mike Oyston has provided clear, comprehensive, and reassuring advice as you navigate retirement and potential pension changes. Our goal is always to offer honest, unbiased guidance.

Your recommendation means a lot to us, and we’re here if you need any further assistance in the future.

Kind regards,

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

Gavin has been my financial advisor…

Gavin has been my financial advisor since 2017. He has helped me with my mortgage, pension etc and he has always given me great advice and I trust him, which in today’s climate is very rare. He has always been there for me whenever I haven’t been sure of things. And I am very happy with every bit of advice he has given me over the years. Honestly if you need someone who is decent and has your best interests at heart and is excellent at his job, then choose Gavin, you will not be disappointed.

20 September 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Odette,

Thank you so much for your heartfelt review! We’re thrilled to hear that Gavin has been such a trusted advisor to you since 2017, offering valuable support with your mortgage, pension, and other financial needs. It means a lot to us that you’ve found his advice reliable and that you feel confident in his guidance.

Your kind words about Gavin’s dedication and trustworthiness are truly appreciated. We're proud to have team members like him who genuinely care about their clients' best interests. If you ever need anything in the future, don’t hesitate to reach out—we’re always here for you.

Thank you again for your trust and recommendation!

Rated 5 out of 5 stars

The team are brilliant!

The team are brilliant!
Very attentive, professional and knowledgeable. Really put you at ease knowing your investments etc are in safe hands!
Would, and have, highly recommend.

5 August 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Shaun,

Thank you so much for your amazing review! We're delighted to hear that you found our team attentive, professional, and knowledgeable. It’s wonderful to know that we’ve been able to put your mind at ease and that you feel confident with us handling your investments.

Your recommendation means a lot to us, and we're grateful for your trust and support. If there’s anything more we can assist you with, please don't hesitate to get in touch. We're always here to help!

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

Highly recommend the team's services…

Highly recommend the team's services Affinity. After exploring a few different financial advisors- it was a breath of fresh air to be referred to Steven and his team. Not only are the team highly experienced- but the most humane, warm and encouraging team that you can truly trust with your finances. Steven took the time to meet us in person for all our briefing meetings and answer all questions in person - this honestly meant so much in an age of video calls and emails..! Matthew Chapman on the Affinity team tirelessly works on options for us and communicates in a timely, friendly yet professional manner, making us feel very well taken care of.The warmth of the entire company resonates in every dealing with all their employees and their genuine nature is undeniable. I cannot recommend Affinity and their services enough - especially if you've never had a financial advisor before. And if you do have one, I recommend switching to Affinity!

2 October 2023
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Simone,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear about your positive experience with our team at Affinity, and it’s wonderful to know that Steven, Matthew, and the rest of the team could provide the service and support you were looking for.

Your feedback about our personalised, face-to-face approach really means a lot to us, especially in this digital age where personal connections can sometimes feel lost. We believe that building strong relationships is key to understanding our clients’ needs and providing the best possible advice and service.

It has been a pleasure working with you, and we appreciate your trust and recommendation. If you ever have any more questions or need further assistance, please don’t hesitate to reach out.

Thank you once again for your glowing recommendation – we look forward to continuing to support you on your financial journey.

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

My experience with Affinity has been…

My experience with Affinity has been absolutely brilliant. Totally trustworthy and reliable. I especially can recommend Gavin Hilton for his professionalism and integrity.

16 July 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Ilona,

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Affinity Financial Advisors Ltd. Trustworthiness and reliability are at the core of our values, and it's wonderful to know that Gavin Hilton exemplified these qualities in your interactions.

Gavin's professionalism and integrity are indeed outstanding, and we're delighted that his efforts have made such a significant impact. Your recommendation means a lot to us, and we will continue to strive for excellence in all our services.

If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Affinity Financial Advisors Ltd.

Rated 5 out of 5 stars

Bradley Carter Is excellent

Bradley Carter has been recommended from a friend and we were very happy with his service. He is very professional, flexible when need it, understanding our requirements providing useful advices. We were first time buyers and now gone through remortgage with no faults. Highly recommended.

24 June 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you for your kind review and for sharing your positive experience with Bradley! We are delighted to hear that he was able to meet your needs as both first-time buyers and during your remortgaging process.

Bradley prides himself on being professional, flexible, and attentive to his clients' requirements, and it’s wonderful to know that he provided you with useful advice throughout. Your high recommendation means a great deal to us and to him personally.

Should you have any further questions or need assistance in the future, please don’t hesitate to get in touch.

Best regards,

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

Affinity Financial Advisors- Great company!

I have used Affinity for their mortgage services twice and would highly recommend them to anyone.
The first time was when my fixed rate term was up and interest rates were scarily high. Bradley from the Affinity team was very knowledgeable and attentive and strived to get a deal that would work best for me. He looked at several options and kept me informed throughout the whole process. Bradley is great and presenting options without bias, giving you the pros and cons and then allowing you to make the final informed decision.
The second time was for an adjustment on my mortgage and I did not hesitate to use their services again. Bradley was able to sort everything within a week and again was very thorough looking at all possible options for me. I was again able to make an informed decision based on current and future circumstances.

15 April 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Mary,

Thank you so much for your glowing five-star review! We are so pleased to hear about your positive experiences with our mortgage adviser, Bradley Carter, and we truly appreciate you taking the time to share your feedback.

Bradley is indeed a valuable member of our team, and we are delighted to know that his knowledge, attentiveness, and dedication made such a positive impact on your mortgage journey. Your kind words about his ability to present options clearly and help you make informed decisions are greatly appreciated.

It's wonderful to hear that you chose to work with us again for your mortgage adjustment and that Bradley was able to provide a thorough and efficient service once more. We strive to offer the best possible support to our clients, and your satisfaction is our greatest reward.

Thank you for recommending us and for your continued trust in our services. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help.

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

I have been with Affinity for quite a…

I have been with Affinity for quite a few years, their financial advice and services a second to none, personally I do pensions and mortgages with them and I have always received the correct advise and competitive products in the market, no hidden agenda open and honest financial service.

1 May 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you so much for taking the time to share your experience with us. We greatly appreciate your loyalty and trust in Affinity Financial Advisors Ltd over the years. 🙌

It warms our hearts to hear that our financial advice and services have been second to none for you. We strive to provide accurate and competitive solutions tailored to your needs. Transparency is at the core of our values, and we're committed to offering open and honest financial services to all our clients.

Your kind words motivate us to continue delivering exceptional service. Thank you once again for choosing Affinity. 🌟

Rated 5 out of 5 stars

Steven and the team at Affinity have been fantastic.

The service and attention from Steven and the team at Affinity has been amazing. They've developed options and choices on how we can best plan for our retirement and explained clearly the pro's and con's of all the options. This allowed us to make informed decisions.

5 March 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Martin,

Thank you so much for taking the time to share your experience with us! Providing clear options and explaining the pros and cons of all available options is at the heart of what we do at Affinity Financial Advisors Ltd, and we're delighted that you felt able to make well-informed decisions when planning your retirement.

Steven Groves and the entire team are dedicated to helping our clients navigate their financial futures, and it means a lot to us to know that we've been able to make a positive impact on your journey.

Warm regards,

Affinity Financial Advisors Ltd

Rated 5 out of 5 stars

Our Experience with Gavin Hilton

We would definitely recommend Affinity Financial Services Ltd.

Gavin is very knowledgeable and helpful. We would not hesitate in recommending him.

9 April 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you so much for your kind words and for recommending Gavin Hilton & Affinity Financial Advisors Ltd! We greatly appreciate your feedback. It's wonderful to hear that Gavin's knowledge & expertise were valuable to you. We strive to provide a top-notch service and guidance to all of our clients, and we're delighted that you had such a positive experience with us. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Exceptional service and support from Gavin Hilton

I have been advised by Gavin Hilton at Affinity for many years and his continued help and support to my family has been invaluable. Gavin has always strived to find not only the best deals but what might be best for our circumstances and always offered advice on steps forward.
Gavin and Affinity have continually been a source of confidence while making potentially life changing financial decisions and I can’t express my thanks enough.
I would not hesitate to recommend Affinity and Gavin Hilton to others!

12 April 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Tudor,

Thank you so much for taking the time to share your experience with us. It's incredibly rewarding to hear that Gavin Hilton and the team at Affinity have been able to provide you and your family with invaluable support over the years.

At Affinity, our primary goal is to ensure that our clients not only receive the best possible financial solutions but also feel supported and empowered throughout the process. Gavin's dedication to understanding your personal circumstances and offering tailored advice reflects our commitment to putting our clients' needs first.

Your trust and recommendation mean the world to us. Should you ever need assistance or guidance, please don't hesitate to reach out.


Rated 5 out of 5 stars

Exceptional Mortgage Experience with Bradley Carter

I cannot commend Bradley Carter, my mortgage advisor, highly enough. Introduced to him by my sister, I began the challenging journey of securing my first mortgage with apprehension. Bradley's expertise and warm demeanor immediately alleviated my concerns. His vast knowledge and patience were evident as he guided me through every step, meticulously explaining each detail.

As someone prone to anxiety, Bradley's reassuring presence was invaluable. He addressed every question and request for clarification with unwavering patience, ensuring I felt confident and informed throughout.

What truly distinguishes Bradley is his sense of humor. Amidst the nerve-wracking experience, his ability to inject levity made the journey enjoyable. His professionalism and approachability transformed him from a trusted advisor to a confidant.

During our initial consultation, I outlined my mortgage budget. Bradley not only grasped my financial constraints but also diligently explored all options to meet my needs. He delivered on his promises, exceeding my expectations with a mortgage that aligns perfectly with my goals. His dedication and precision underscore his expertise and professionalism.

Bradley Carter from Affinity Financial Advisors Ltd is an exceptional mortgage advisor. His guidance, professionalism, and genuine care made my first-time mortgage journey memorable and positive. I wholeheartedly recommend him. Thank you, Bradley, for everything!

1 April 2024
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you so much for taking the time to share your experience with Bradley Carter as your mortgage advisor. We truly appreciate your glowing review and are thrilled to hear that Bradley was able to make your first-time mortgage journey a positive one.
Your recommendation means the world to us, and we will be sure to pass along your kind words to Bradley and the team at Affinity Financial Advisors Ltd. We're here to support you every step of the way, and should you need any further assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing Bradley Carter and Affinity Financial Advisors Ltd.

Rated 5 out of 5 stars

Excellent and trustworthy advice

Affinity have handled my financial affairs for many years now spanning insurance and pensions. Aaron and Steve are an absolute pleasure to deal with and I trust them completely to provide advice that suits my needs. They know what makes me tick in terms of my attitude to risk and the kind of concerns I have and always factor this in when making recommendations. They are able to communicate complex financial products and market trends in a way that I can understand and they are endlessly patient when I ask questions! I cannot recommend them highly enough.

29 November 2023
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Debbie,
Thank you for taking the time to leave us a five-star review and for sharing the positive experience you have had with Steve Groves & Aaron Chichon over the years. Communication that is personal, straightforward, and easy to understand is at the heart of Affinity’s core values and so your words really do mean the world to us.
Thank you from Steve, Aaron & the whole team at Affinity Financial Advisors Ltd.

Rated 5 out of 5 stars

Best financial advisor - Stan Tooma

Our financial advisor Stan Tooma is not only hugely knowledgeable but always responsive, proactive and thoughtful. He’s also a pleasure to deal with and we trust him implicitly with all our family financial decisions. We can’t speak highly enough about him - a true trusted advisor.

22 November 2023
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Dear Margaret,
Trust is everything and we're delighted that you have taken the time to leave such lovely feedback for Stan Tooma. Thank you from Stan and everyone at Affinity Financial Advisors Ltd, your recommendation and five star review means a lot to us.

Rated 5 out of 5 stars

Professional straight talking pension service

After a bad experience with financial advisers, I took my time researching Affinity and more specifically Mike Oyston. With Mike's high-level skill set and patient customer service over the past 14 years, I can honestly say I am truly grateful for the pension service I have received. Thank you Affinity *****

19 October 2023
Unprompted review
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Reply from Affinity Financial Advisors Ltd

Thank you for your feedback & the five-star review for Mike Oyston. We’re delighted to hear that you have had a positive experience with Mike & Affinity Financial Advisors Ltd for 14 years and it means a lot to us that you took the time to share your positive experience. Thank you.

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