Simple booking in via an appointment slot. Great customer service& friendly & helpful staff. Computer checked, serviced and returned within 24 hours! One happy customer.
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I purchased a new laptop from Ifixtech, Wallisdown. They transferred data from my old laptop the same day. Very helpful and good service. Thank you.
Bought an hp workstation on ebay. He never sent it would not reply and blocked a refund out of spite. Checked him out. He runs two shops and the ebay site but not registered for VAT. Has not fil... See more
Company replied
Great service from the Wallisdown branch as usual. Thank you Will.
Company replied
Company details
Written by the company
At iFixTech, I specialise in expert repairs and IT support for MacBooks, Windows laptops, desktop PCs, and gaming systems. As Dorset’s only Apple Independent Repair Provider (IRP), I provide trusted, high-quality repairs using genuine Apple parts and tools. Whether it's data recovery, performance upgrades, or business IT support, I deliver honest advice and reliable service with over 20 years of hands-on experience. Based in Poole, I serve local homes and businesses with a personal, no-nonsense approach. Need your tech fixed right the first time? I’ve got you covered.
Contact info
331 Wallisdown Road, BH12 5BU, Dorset, United Kingdom
- 01202 805 000
2.7
Poor
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Ebay Scammer
Bought an hp workstation on ebay. He never sent it would not reply and blocked a refund out of spite. Checked him out. He runs two shops and the ebay site but not registered for VAT. Has not filed a confirmation statement at companies house and does not display company information. He is not to be trusted. If he has ripped you off you are not alone. He is a complete A-hole.
And a liar. I am not the only one this prize A-hole has ripped off and lied to. If you want to know where he lives I know his address.
So now, 5th November 2023, he says he has tried to do a refund but ebay will not let him. But as the item is not marked as despatched and I have made a request he can do just that so is now lying to gain a pecuniary advantage and so committing an offence under the Theft Act 1968. He has made this admission via ebay so I am reporting him to the Police for it now. I will also issue a summons against him to his home address which I will publish here soon.
He clearly thinks he is clever. Let’s see how long that lasts.
3 November 2023
Unprompted review
Reply from iFixTech, Poole, Dorset - Wallisdown
Hello, my name is Paul and I am the owner of iFixTech Ltd and a part owner of iFixTech Wallisdown Ltd with who your review is regarding.
I will forward your info to the owner of the Wallisdown store and they will contact eBay to find out what's going on. As you are dealing with the Wallisdown store directly via eBay I recommend speaking to the store directly on Monday.
So that I can follow up with the store, when did you order the HP Desktop. I am not an eBay user but I am sure eBay refunds quickly and sure it will be settled promptly for you as eBay dispute system is designed to favour the buyer. I am aware of some courier issues leaving items uncollected and this is probably related.
As you are directly threatening my family home I have no incentive to help you out further here. But if you want to contact me directly, please visit the website, message via the contact page and mark your message FAO Paul Betteridge. If your message is reasonable and non-threatening I will of course help you out and get this resolved quickly for you as I speak to the store owners and managers on a daily basis and will get to the bottom of this.
Complete and utter incompetence!
One of the most incompetent companies I have ever had the displeasure of dealing with. I sent in a graphics card for repair back in MARCH, yes you read that right, MARCH!! It is now midway through September, they still have not sent the graphics card back to me.
iFixTech received the card on March 9th and replied with the following email:
"Hi received MSI suprim 3090ti,
You will hear back within 2 week, feel free to get in touch at any time,
Kind regards
Will"
A long chain of emails ensued in which they determined they could not fix the card and sent it off to another company. This took them until August!! The other company then fixed the card in the space of several weeks and shipped it back to iFixTech, where it has been sitting for over a week and a half. They have been paid in full, promptly, and are holding my graphics card for literally no reason other than the fact that they can't be bothered to ship it.
This entire ordeal has been going on for 7 months now, and its honestly an absolute disgrace. I cannot believe they are still in business with this level of negligence. I have been nothing but polite with iFixTech and am now entirely fed up with their non-existent service and constant excuses.
If I ever receive this graphics card I will update this review. I am convinced I will never see this graphics card again.
15 September 2023
Unprompted review
IPad repair of usb-c port as not…
IPad repair of usb-c port as not charging. Took a long time, understood due to postal strikes and needing parts, told repaired when collected but same fault and not at all fixed. Gave no pressure, no hassle and was assured repair done. Would not recommend and would not have been bothered by wait if repair had been done as stated.
10 November 2022
Unprompted review
Great service as usual …
Great service from the Wallisdown branch as usual. Thank you Will.
13 June 2022
Unprompted review
Reply from iFixTech, Poole, Dorset - Wallisdown
Thank you for your excellent review, as always this is much appreciated and really does helps our small local busines.
I purchased a new laptop from Ifixtech
I purchased a new laptop from Ifixtech, Wallisdown. They transferred data from my old laptop the same day. Very helpful and good service. Thank you.
10 May 2022
Unprompted review
Great all round service
Simple booking in via an appointment slot. Great customer service& friendly & helpful staff. Computer checked, serviced and returned within 24 hours!
One happy customer.
6 February 2022
Unprompted review
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