Igaro responded very quickly to some questions I had about mounting options, and my order was dispatched promptly with no issues. I've yet to try the C1 + R1 light combo as my drivetrain is on back o... See more
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Andrew was super helpful in communicating with me about the setup of igaro C1 on my bike, placement, mounts, etc. so when i placed my order I was sure I had all components/accessories I needed for pro... See more
I installed the IGARO S1 Pro a couple of weeks ago. While it is overall a great piece of kit, it an important weaknesses - the connector port: Too weak in its design it does not well support the USB-C... See more
Company replied
Used the Igaro S1 on a 20 day off-road adventure in remote terrain. Its absolutely fantastic. It functioned perfectly in all conditions (cold, heat, heavy rain) and survived a few crashes with no issu... See more
Company details
Written by the company
A UK based manufacturer of professional grade bicycle dynamo hub accessories.
Contact info
United Kingdom
- general@igaro.com
- igaro.com
4.4
Excellent
114 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast at responding to emails and…
Very fast at responding to emails and requests. Great customer service
14 June 2020
Unprompted review
Great and swift communication…
Great and swift communication clarifying the compatibility questions. Looking forward to using the same quality product as well ;)
20 May 2020
Unprompted review
Perfect little gadget
Perfect little gadget. Auto power on is really useful. Expensive but does seem to work really well.
7 May 2020
Unprompted review
5 stars
5 stars, but I haven't received my Igaro yet and I have no idea about its location. Situation is caused by the coronavirus, so not Igaro's fault. Still a bit exciting to see if I will receive my product. Maybe this week.
27 April 2020
Unprompted review
Does what it says on the tin
27 April 2020
Unprompted review
Fast shipping
Fast shipping, very friendly contact & customer-service (they forgot to send one item, but sent it to me on the next business day.
20 April 2020
Unprompted review
Beyond expectations
The people at Igaro provide impressive products with an excellent customer service. They exceeded all my expectations when the shipment of my Di2 seemed lost in the international mail services. Great people in a great company.
18 April 2020
Unprompted review
Always helpful and responsive
10 March 2020
Unprompted review
Answered all my questions before…
Answered all my questions before placing an ordering. Fast shipping. Quality product. Thank you!
3 March 2020
Unprompted review
Great pre-purchase customer service.
Whilst I've not had a chance to fit and run the D2 yet. Their on line customer service has been excellent. Prior to ordering I sent several emails asking specific questions all of which were answered promptly and in non technical language that I could understand.
10 February 2020
Unprompted review
Product spot on and support second to…
Product spot on and support second to none.
I have received timely and high quality advice. Had my Igaro for bout fiveyears. No issues - just had to replace USB connector due to wear and tear.
28 January 2020
Unprompted review
Great, innovative product.
Great, innovative product. Website not the simplest to navigate but can't fault the service or product.
13 December 2019
Unprompted review
excellent company
28 August 2019
Unprompted review
Brilliant
Brilliant, quick, friendly, informative customer service. A1 professionals - must buy!
21 August 2019
Unprompted review
Fantastic service and product.
27 December 2018
Unprompted review
Great product and really fast delivery.
24 June 2018
Unprompted review
Orderd from NZ and here in
Orderd from NZ and here in
8 days
Looks good just got to hook it up and test ride
18 June 2018
Unprompted review
The most efficient charge controller i'v ever received!
Since I've received D1, I found that my two-ex-Chargers were like wasting time and mony! D1 is highly recommended!
1 June 2018
Unprompted review
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