IGOBET Reviews 

227
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpfulness and friendliness of the staff and support team, often mentioning individuals by name. Many also appreciate the variety of games, bonuses, and promotions offered. However, some customers noted significant dissatisfaction with payment processes, reporting withdrawals are often delayed or refused, especially for larger winnings. People also experienced issues with unhelpful customer service, describing templated responses and a lack of problem resolution. Concerns were also raised about the website's reliability, including difficulties with deposits and account management.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting significant issues with... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Service

People report ambiguous experiences with service, with some customers praising the service provided by... See more

Customer service

Customers had negative experiences with customer service, often reporting a daily battle with the site and no... See more

Website

Clients share ambiguous opinions on the website, with many expressing significant dissatisfaction. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great casino, one of my favourites to play at! Banking is really fast, game selection is great. Bonuses and promotions are awesome and the support team is always really helpful! Thanks to terry for he... See more

Company replied

Rated 5 out of 5 stars

Very friendly and kind support and amazing casino with a lot of new games, nice bonuses and fast payouts

Company replied

Rated 5 out of 5 stars

Verry good casino, helpfull when you ask someting, they give Many free spins, they pay the in 30min when you whitdraw your winning..

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

Igobet is an online casino and sportsbook offering a wide selection of games, sports events, and promotions for both new and experienced players. The platform provides a clean and intuitive interface with seamless functionality on all devices. Players can make fast and secure deposits and withdrawals using Visa, MasterCard, and popular cryptocurrencies like Bitcoin. The game library features thousands of titles from top providers including Evolution Gaming, Pragmatic Play, Ezugi, and Play’n GO. From slots and table games like roulette and blackjack to immersive live casino experiences, there's something for every taste. Sports fans can place bets on football, tennis, eSports, and more, with live betting options available. Igobet also offers a loyalty system with exclusive rewards for active users, and professional 24/7 customer support is always available to help with any questions. Whether you're into casino gaming or live sports betting, Igobet delivers premium entertainment anytime, anywhere.


Contact info

3.3

Average

TrustScore 3.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(227)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Igobet best online casino 👌👌

21 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Hk,

Thank you for taking the time to share such an enthusiastic impression. It’s fantastic to know that you’re enjoying your experience with us, and your support means a lot to our entire team.

We are constantly working to keep the platform exciting, secure, and full of entertainment — so knowing that it resonates with you encourages us to push even further. Wishing you continued fun and great luck on every visit!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

good service from joey

19 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Dylano,

Thank you for taking a moment to acknowledge the support you've received — especially from Joey. We’re delighted to hear that the service met your expectations and that you feel well-assisted while using our platform.

We continuously aim to provide quick, friendly, and accurate help for all our players, and feedback like yours confirms that we’re moving in the right direction. Joey and our entire support team remain here for you whenever you may need guidance, updates, or simply recommendations for new games to explore.

We truly appreciate your trust and look forward to offering even more great experiences ahead.

Sincerely,
Igo.Bet Team

Rated 4 out of 5 stars

Liam answered my question quickly and…

Liam answered my question quickly and it was a nice experience

13 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Pascal Doldersum,

Thank you for taking the time to share your experience! We’re glad to hear that Liam was able to assist you promptly and that the interaction left a positive impression. Our team always aims to provide helpful and timely support so that every question or concern is addressed smoothly.

It’s rewarding to know that our efforts made your experience a pleasant one, and we look forward to making your future visits just as seamless and enjoyable.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Great service by Mary

8 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Niels Hafkamp,

Thank you sincerely for your kind words — we’re so glad to hear that Mary made your experience a positive one. She’s truly dedicated to helping every player feel valued and supported, and your feedback will surely make her day. Our team always strives to provide not only efficient assistance but also a genuinely pleasant interaction every time you reach out.

We truly appreciate your trust and hope your future sessions bring even more enjoyable moments.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Super good yes

7 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Antoine Germont,

Thank you for your brief yet wonderfully positive feedback — sometimes a few words can say a lot! We’re truly glad to know that your experience has been a great one. Our entire team works hard to ensure that every part of your gaming journey — from smooth deposits to responsive support and reliable withdrawals — feels effortless and enjoyable.

It’s always rewarding to see our players satisfied, and your comment reminds us why we put so much care into what we do every day. We look forward to welcoming you back for more exciting sessions ahead. Thank you once again for sharing your impression with us!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

One of the best

They help me very well. Are kind and always well willing. I love igobet!!!!!!! And great winnings 🤑

6 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Jeweet Wie,

Your words truly brightened our day — thank you for sharing such wonderful feedback! It’s fantastic to hear that you’ve had such a positive experience, not only with the games but also with the support from our team. We believe that great service and kindness go hand in hand with entertainment, and it’s rewarding to know that our approach made you feel valued and well taken care of.

We’re also thrilled that your gaming sessions have been successful — may your luck continue to shine just as brightly! Our goal is to make every moment on the platform enjoyable, transparent, and exciting, whether you’re spinning the reels, exploring new games, or chatting with our staff.

Thank you once again for your enthusiasm and trust — players like you truly inspire us to keep improving every day.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Thank

Thank. You for the best casino app klio thanks fron sem sluiter have an nice tike playing good

5 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Sem Sluiter,

Thank you so much for your kind words and warm energy — it truly brightened our day! We’re thrilled to know that you’re enjoying your time on our platform and that the app provides a smooth and entertaining experience for you. Our goal has always been to create a space where players can have fun, explore new games, and feel completely comfortable while doing so.

It’s especially rewarding to hear that our team and your experience with Klio left such a positive impression. We’ll be sure to pass your appreciation along — messages like yours are what keep us motivated to improve every feature and add even more excitement to the gameplay.

We hope your next sessions bring you plenty of fun moments and maybe even some lucky wins.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Great service

4 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Neels Berkhout,

We’re thrilled to hear that you had a positive experience with our service. Knowing that our efforts to provide attentive and helpful support are recognized truly motivates our team to keep delivering at the highest level.

Your kind words mean a lot to us, and we look forward to continuing to make your time on our platform smooth and enjoyable. Thank you for sharing your thoughts!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Archie is the best

Archie is the best

1 November 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Max Den Haag,

We’re thrilled to hear such high praise for Archie! It’s always wonderful to know when our team members make your experience smoother and more enjoyable. Archie will be very happy to hear your kind words.

Your feedback truly inspires us to continue providing attentive, friendly, and efficient support to all our players. We hope you keep having great moments with our games and enjoy every interaction with our team.

Thank you for taking the time to share your experience!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Verry good casino

Verry good casino, helpfull when you ask someting, they give Many free spins, they pay the in 30min when you whitdraw your winning..

29 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Fouad Azaroual,

We truly appreciate you taking the time to share your experience with us. It’s fantastic to hear that you’ve found our team helpful and that the services we provide, including free spins and fast withdrawals, have made your time with us enjoyable.

Thank you for your trust and for highlighting what matters most to you. We look forward to seeing you enjoy many more wins and rewards in the future!

Sincerely,
Igo.Bet Team

Rated 3 out of 5 stars

Good site en games

28 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear wilco smeding,

Thank you for taking the time to leave your feedback and for sharing your thoughts about our site and games. We truly appreciate hearing from our players and are glad to know that you enjoy your experience with us.

We did notice that you rated us 3 stars. If there was anything specific that didn’t meet your expectations or that you feel could be improved, we would be very grateful if you could share the details with us via email. Your insights help us continue to enhance the experience for all our players.

Looking forward to hearing from you, and thank you again for your review.

Sincerely,
Igo.Bet Team

Rated 4 out of 5 stars

Awesome casino

Awesome casino, nice bonusses. Thnx Alex;)

28 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Eisse Beerda,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the casino and finding our bonuses appealing. Alex will be delighted to know his assistance made a positive impact on your experience—it’s always rewarding for our team to see players having a smooth and enjoyable time.

We’re always striving to bring even more excitement and value to our players, so your feedback truly motivates us.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good help and fast

Good help and fast

28 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Ricardo Bwoii,

Thank you for taking the time to share your experience with us! We are delighted to hear that our support team was able to assist you efficiently and that you found the help you needed to be fast and effective. Our goal is always to provide players with a smooth, reliable, and enjoyable experience, whether it’s through support, gameplay, or navigation.

Your feedback encourages us to continue improving and maintaining the high standards our players deserve. We hope your future sessions on our platform are just as seamless and rewarding, and we look forward to supporting you whenever you need it.

Sincerely,
Igo.Bet Team

Rated 1 out of 5 stars

I did not violate anything and you can…

I did not violate anything and you can say in the comments that I cheated again but it doesnt hold any weight since I recorded anything. However, these guys do not even have a licence and do not check for ID so if they do not give me my money (that I earned without cheating) there will be bigger problems for them. cheers!

27 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Julian,

We are truly sorry to hear about your frustration and disappointment regarding your account situation. Please note that all relevant information and explanations concerning your case have already been communicated to you via email. We always aim to provide transparency in every decision made and to ensure that all procedures follow our Terms and Conditions.

As stated in our policy, Igo.bet reserves the right to suspend accounts and forfeit balances if evidence of collusion, cheating, or other unfair practices is found. This includes, but is not limited to, chip dumping, multiple accounts, exchanging in-game information, or placing fraudulent bets. Both manual and automated monitoring systems are used to review gameplay and detect any irregular activity.

Additionally, under section 7.5, the platform may refuse a withdrawal request in cases of fraud, and under 6.4.3, action can be taken when there are traces of unfair or fraudulent betting behavior. These measures are in place to maintain fairness and integrity for all players on our platform.

We understand that this situation may be disappointing, but please know that all actions taken were strictly in line with our established rules and verified by our compliance and risk teams. We encourage you to review the email correspondence we’ve sent for full details regarding your specific case.

Thank you for your understanding.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Great casino and great contact with my vip manager mary

Great amount of providers and games, also the contact with my vip manager Mary is quick and i would recommend this casino for others!!

23 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Joël Stanneveld,

Thank you for taking the time to share your experience with us! We’re thrilled to hear that you’re enjoying the wide variety of games and providers available. It’s also wonderful to know that Mary has been able to assist you promptly — we’ll make sure to pass along your compliments to her.

Your recommendation means a lot to us, and it’s always motivating to hear that our efforts to provide both quality gaming and attentive support are making a positive impact. We hope your future sessions continue to be just as enjoyable and rewarding!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

X10 best site i ❤️

X10 best site i ❤️ end 10x for menager joey
23.10.2025

23 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Azis Azis,

Thank you so much for your enthusiastic feedback! We’re delighted to hear that you’re enjoying your time on our platform and that Joey has made such a positive impression — we’ll be sure to pass along your kind words. It’s always encouraging to know that our efforts to provide a smooth and enjoyable experience are noticed and appreciated.

We look forward to seeing you continue having great moments!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Very good service

Very good service

22 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Bashir Kherallah,

Thank you for your kind words! We’re delighted to hear that you’re satisfied with the service you’ve received. Our team always strives to provide prompt and helpful support, and it’s wonderful to know that our efforts made a positive impact on your experience.

We look forward to continuing to make your time at our casino enjoyable and smooth, and we’re always here if you have any questions or need assistance in the future.

Sincerely,
Igo.Bet Team

Rated 1 out of 5 stars

I have to still wait after a week for…

I have to still wait after a week for my deposit to be in balance fcuk this casino

9 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Nikita Nikita,

Thank you for taking the time to share your experience. We sincerely apologize for the delay you’ve encountered with your deposit. Normally, deposits are reflected in players’ accounts almost instantly, but occasionally there can be delays caused by the payment provider.

We encourage you to reach out to our support team via live chat or email so we can look into your specific case and ensure your deposit is properly credited. Your patience is greatly appreciated, and we hope to resolve this for you as quickly as possible.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Super amazing

14 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Rino De smet,

Thank you for your enthusiastic feedback! We’re delighted to hear that you find our platform “super amazing.” Creating a fun, engaging, and seamless experience for our players is at the heart of what we do, and it’s wonderful to know that it resonates with you.

Your kind words motivate our team to continue improving every aspect of the site, from game variety to support services, ensuring that each visit remains enjoyable and memorable. We look forward to providing you with many more exciting and satisfying gaming experiences.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good casino cashout in 2/3 days

9 October 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Joeyvt,

Thank you for taking a moment to share your impression with us. It’s wonderful to hear that your experience with withdrawals went smoothly and left you satisfied. We always do our best to make the payout process as seamless and reliable as possible so players can focus on enjoying their gameplay rather than waiting for transactions to finalize.

We truly appreciate your trust in our platform and your acknowledgment of our service quality. We hope your future sessions bring both entertainment and rewarding moments.

Sincerely,
Igo.Bet Team

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