We have been with IGS for a number of years. We use them as our supplier of both electricity and natural gas. In addition, we subscribe to their home warranty program. I feel that IGS provides us... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On 04.20.26, my husband and I met with one of your Home Energy Consultants, Mariah. She was thorough, knowledgeable and so friendly, business-like and easy to understand. She was able to save us a... See more
Company replied
The person we talked to explained everything and answered all our questions. She made sure we totally understood everything. We were going to change our supplier but after talking to her we decided... See more
Company replied
Your Representative that came here last year and alarmed us on the natural gas scam and resigned us with your company was very knowledgeable, very nice and extremely helpful. Your company is such a bl... See more
Company replied
Company details
Written by the company
IGS Energy has been a trusted energy advisor since 1989, growing into one of the nation’s top energy retailers. We simplify the ever-changing energy landscape by providing tailored solutions for electricity, natural gas, solar, and energy efficiency to millions of homeowners and businesses across the U.S. As a family-owned, private company, IGS Energy prioritizes long-term impact over short-term gains, putting purpose before profits. Our commitment to serving the needs of our customers, employees, and communities, alongside our expertise in risk mitigation and cost control, is redefining the retail energy experience for a more sustainable, customer-focused energy future.
Contact info
United States
- 877.995.4447
- igs.com
4.4
Excellent
28K reviews
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Company was easy to deal with and the…
Company was easy to deal with and the website was easy to foow.
11 April 2026
Reply from IGS Energy
It is great to know that our website was easy to use and that your overall experience with us was positive. Thanks Sue! -Shannon
To much to remember
To much to remember to get started and they always ask you to sign up when your either rushing in or out of your house!
9 April 2026
Reply from IGS Energy
Sprague, we appreciate your feedback and regret the sign-up requests feel intrusive. We'll review our onboarding to simplify it and be more mindful of your time. Thank you for your feedback. -Shannon
Just signed up
Just signed up. The associate I talked to was very polite and knowledgeable about everything. I was hesitant at first but after talking to him I was comfortable with my choice.
10 April 2026
Reply from IGS Energy
It is great to hear that the associate was helpful and made you feel comfortable with your decision. Welcome to IGS Kirk! -Shannon
Reply from IGS Energy
Marvelous Sandra! We are very happy to learn that you are satisfied with our service. Thank you for sharing your positive experience with us! -Shannon
They were very nice and informable with informational
They were very nice and informable
13 April 2026
Reply from IGS Energy
Max, we appreciate you sharing that our team is nice and provides great information. Thank you! -Shannon
agent was very nice and helpfull
14 April 2026
Reply from IGS Energy
Lovely review Edward. Thank you for sharing. -Shannon
Reply from IGS Energy
This is amazing to hear Jim! Thank you for sharing. -Shannon
very helpful in review of my accounts…
very helpful in review of my accounts and new rates. Also, comfortable to talk
14 April 2026
Reply from IGS Energy
Dale, we are excited to hear that our review of your accounts and rates was helpful. We appreciate you feeling comfortable talking with us. Thank you for the 17 years of service! -Shannon
The young man I spoke with was…
The young man I spoke with was professional, polite and knowledgeable. I felt like his explanation of cost was a little bit of overkill. I chose a one year contract because it was a lower rate. I think things will even out and oil prices will go down. That just raises their profit if we lock in for a long period of time. On the other hand if oil goes up we make have missed our opportunity. You decide for yourself and what fits your needs in the end.
13 April 2026
Reply from IGS Energy
We're thrilled to hear the explanation was professional and polite Brenda! We aim to provide helpful information, and we acknowledge your perspective on the contract's cost. Your feedback is valuable as we consider how to best serve everyone. Thank you! -Shannon
She was knowledgeable at her job
She was knowledgeable at her job. She took the time to explain everything
14 April 2026
Reply from IGS Energy
We're thrilled to hear that our team member's knowledge and explanations were helpful. We appreciate you taking the time to share your positive experience Selina! -Shannon
Reply from IGS Energy
Betty, we are happy you had a positive experience with our agent! Welcome to IGS! -Shannon
I cancelled this within 12 hours.
9 April 2026
Reply from IGS Energy
Nancy, we are sorry to hear you canceled shortly after ordering. We appreciate you taking the time to review your IGS interaction in more detail over the phone with us. If we can assist with anything further, please feel free to reach out! Thank you. -Shannon
Very satisfied with IGS energy
I very glad I chose IGE most of all price and great customer service and support.
13 April 2026
Reply from IGS Energy
We're very glad you chose IGS Energy Kathleen! It's great to hear that you're happy with our pricing and the customer service and support we provide. Thank you! -Shannon
Reply from IGS Energy
Excellent to hear Danny! Thank you for sharing! -Shannon
Reply from IGS Energy
Awesome! Thanks for sharing Kathy. -Shannon
Super nice and knowlegeble
Super nice and knowlegeble, helpful people to deal with! Great experience!
8 April 2026
Reply from IGS Energy
Wendy, this is amazing to hear! We are happy to know you enjoyed it. -Shannon
Reply from IGS Energy
Crystal, we appreciate you taking the time to share your wonderful experience with us; we are so glad the worker was very nice to you! -Shannon
.I've been an IGS customer for years…
.I've been an IGS customer for years and they always treat you with courtesy and concern for what you have to say. Their staff is FIRST RATE, and give you the time needed, they don't push you into a contract. We've got both natural as and electric with them.
13 April 2026
Reply from IGS Energy
Patrick, we appreciate your long-term patronage. It's great to know our staff's courtesy and dedication to your needs have consistently met your expectations. We value your business and thank you for sharing your positive experience! -Shannon
Reply from IGS Energy
Andrew, thank you so much for your feedback. Providing great service and a great customer experience is very important to our team — and we’d appreciate the opportunity to learn more about your experience with our team member. If you’re open to it, please return our call at 855-403-7430 so we can better understand the situation — and work toward making it right. Your feedback helps us improve, and we value the chance to address your concerns. Thank you for bringing this to our attention. -Shannon
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