From my experience on igvault, the servic by team is great but like sellers beware of some and double check mail only go for rambler.ru Hotmail or outlook or gmail nothing else but agents on live chat... See more
Company replied
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Review summary
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amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great... See more
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Seller : Shiroky15 In my honest experience, this website is one of the easiest platforms to use, especially for buying and selling digital products. The interface is simple, fast, and beginner-fr... See more
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If you're looking for a reliable place to buy Valorant accounts or in-game items, this website stands out as one of the better options available. The platform is well-organized, making it easy to brow... See more
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Company details
Written by the company
iGV is committed to building a safe, fast and smooth platform about the virtual asset transaction. Since its inception in 2006, iGV has expanded rapidly in the virtual asset trading field, Our business is growing gradually and technical services are upgrading rapidly.Over the past 16 years, we have launched more than 400 products,and we have more than 30,000 professional and trusted sellers. This brings us the trust and choice of 6 million customers worldwide, and we accumulated more than 3.5 million secure transactions. We provide global gamers with a safe and simple virtual asset trading experience, including a variety of types of goods: Game coins, Items, Skins, Accounts, Game training, Social media training, Player alongside, Gift cards, Subscription services, etc. We support virtual trading for over 400 games, among which the most popular trading games are: WOW、FIFA、Fornite、RS、Dofus、LOL、COC and more. We will continue to work hard to better serve our users, and make the transactions safer, make the services faster, and make the experience smoother!
Contact info
United Kingdom
- service@igv.com
- igv.com
4.6
Excellent
57k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best marketplace and it's safe and…
Best marketplace and it's safe and trustworthy
9 July 2026
Unprompted review
Reply from iGV
Hi Mohammed SAYED FF
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Cher
IGV Team
Absolute Scam. Backtrack on their own written guarantees. Avoid!
Do not trust iGV. They are running a textbook bait-and-switch operation. I purchased an account from their platform, and shortly after, the password was changed and the account was completely compromised.
When I brought this to their customer support, I provided absolute, undeniable evidence. At first, they sent me an official email explicitly stating they had reviewed all my evidence and promised a strict protocol: if the seller didn't resolve it within 48 hours, iGV would step in and compensate me because "safeguarding buyers' interests is paramount."
It was all a lie to buy time. As soon as the seller stonewalled them, iGV completely shifted the goalposts. They suddenly claimed the evidence was "insufficient" and that their manager "could not determine" the issue, completely backtracking on their own written confirmation. They washed their hands of the situation and left me completely scammed.
Their support is a joke, their "buyer protection" is completely fraudulent, and they will happily protect scam sellers over honest buyers. I am currently forcing a chargeback through my payment provider. Save your money and stay far away from this fraudulent platform.
9 July 2026
Unprompted review
Reply from iGV
Dear Omar Al-Saeedi
We sincerely apologize for the inconvenience and any frustration you’ve experienced on our website. This is certainly not the standard of service we aim to provide.
We are fully committed to resolving this for you as quickly as possible. To help us investigate and fix the issue immediately, could you please contact us with your Order Number and details of the problem?
You can reach our dedicated support team directly via:
Email: service@igv.com
Discord Community: https://discord.gg/EGDyCbW9HG
Our department heads are closely monitoring these channels to ensure your issue is heard and resolved. Thank you for your patience and understanding, and we look forward to making things right for you.
Sincerely,
Cher
IGV Team
Reply from iGV
Dear Michael Foley,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Very helpful and good
Very helpful and good. The customer service is also very friendly and helps with any Q and A's.
8 July 2026
Unprompted review
Reply from iGV
Dear Aaron Lacey,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Ty good support
7 July 2026
Unprompted review
Reply from iGV
Dear gaetan binek,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Thanks for the fast and efficient…
Thanks for the fast and efficient service, Ashley. I recommend her if you need help.
7 July 2026
Unprompted review
Reply from iGV
Dear ali ozan gezek,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Bonjour Dilane Brissiere,
Merci beaucoup pour votre soutien et pour avoir pris le temps de nous laisser un si merveilleux avis!
Nous sommes ravis d'apprendre que vous avez eu une grande expérience avec nous. Notre équipe est pleinement engagée à vous fournir en permanence un service de premier ordre. Si vous avez besoin de quoi que ce soit à l'avenir, n'hésitez pas à nous contacter.
Meilleurs saluts,
Mia
Équipe IGV
very nice experience
7 July 2026
Unprompted review
Reply from iGV
Dear Shadow,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear Dareeenxs,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear Megane BREUIL,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear inO Sarakmento,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Reply from iGV
Dear Hugo Larue,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Mia
IGV Team
Oyuncu Kantinim
SCAM WARNING: Calculates a review trap to hide a 40% follower drop overnight!
Absolute terrible quality service. I paid for 2,000 followers (starting at 134, target 2,134). Within less than 24 hours, over 800 followers completely disappeared because the seller uses flagged, low-quality bot networks. My count immediately collapsed down to 1,329.
THE SELLER'S REVIEWS TRAP EXPOSED:
Do not fall for this seller's tactics. After an initial delivery, he offers a "free gift" and demands that you edit your iGV review to make a "more tall comment" (a longer 5-star essay). He specifically targets iGV because iGV only allows you to edit your review ONCE.
He forces you to expand your review immediately so you permanently burn your single edit token. Once you submit that long 5-star comment, you are locked out forever. Then, when your followers completely wipe out hours later, you physically cannot change your review back to 1-star. He uses this exact trick to disarm buyers, trap them into fake positive ratings, and protect his store metrics while delivering a non-functional service.
Total radio silence when confronted with the live drop screenshots. Avoid OyuncuKantinim at all costs. Filing a formal non-delivery dispute with iGV customer support next.
6 July 2026
Unprompted review
Reply from iGV
Dear Blessed Stephen
We sincerely apologize for the inconvenience and any frustration you’ve experienced on our website. This is certainly not the standard of service we aim to provide.
We are fully committed to resolving this for you as quickly as possible. To help us investigate and fix the issue immediately, could you please contact us with your Order Number and details of the problem?
You can reach our dedicated support team directly via:
Email: service@igv.com
Discord Community: https://discord.gg/EGDyCbW9HG
Our department heads are closely monitoring these channels to ensure your issue is heard and resolved. Thank you for your patience and understanding, and we look forward to making things right for you.
Sincerely,
sunny
IGV Team
Reply from iGV
Dear COMPRA COSAS
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Sandy
IGV Team
Oyuncu Kantinim
5 July 2026
Unprompted review
Reply from iGV
Sevgili Müşterimiz BenAssaje ,
Desteğiniz ve bize bu kadar harika bir yorum bıraktığınız için çok teşekkür ederiz!
Bizimle harika bir deneyim yaşadığınızı duymaktan çok mutluyuz. Ekibimiz size sürekli olarak en üst düzey hizmeti sunmaya tamamen kararlıdır. Gelecekte herhangi bir şeye ihtiyacınız olursa, lütfen bizimle iletişime geçmekten çekinmeyin.
Saygılarımızla,
Nicole
IGV Ekibi
My experience was great
5 July 2026
Unprompted review
Reply from iGV
Dear Liothegoattt
,
Thank you so much for your support and for taking the time to leave us such a wonderful review!
We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Nicole
IGV Team
very very good
4 July 2026
Unprompted review
Reply from iGV
Hi Jay CARSON WYATT
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Cher
IGV Team
Reply from iGV
Hi Vpn Keyzixx
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Cher
IGV Team
Scam platform.
Scam platform.
I bought an account, and their own system immediately flagged it as fake and automatically refunded the purchase. Even though the problem was entirely on their side, they refunded me less than I originally paid.
I paid for a product I never received, lost money, and customer support refused to make it right. Instead of taking responsibility for allowing fake accounts to be sold, they left me to absorb the loss.
This is completely unacceptable and feels like a scam. Buy at your own risk.
3 July 2026
Unprompted review
Reply from iGV
Dear Felix
We sincerely apologize for the inconvenience and any frustration you’ve experienced on our website. This is certainly not the standard of service we aim to provide.
We are fully committed to resolving this for you as quickly as possible. To help us investigate and fix the issue immediately, could you please contact us with your Order Number and details of the problem?
You can reach our dedicated support team directly via:
Email: service@igv.com
Discord Community: https://discord.gg/EGDyCbW9HG
Our department heads are closely monitoring these channels to ensure your issue is heard and resolved. Thank you for your patience and understanding, and we look forward to making things right for you.
Sincerely,
Cher
IGV Team
Reply from iGV
Hi Caza Laza
Thank you so much for the glowing review! Your support means the world to our team.
Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.
Warmest regards,
Cher
IGV Team
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