iGV Reviews 

56,940
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and helpful staff, noting their kindness and communicative approach. Many appreciate the platform's efficiency, reliability, and ease of use, making it a convenient marketplace. The fast response times from support agents are often praised, providing users with confidence and a smooth overall experience. However, some customers reported issues with unreceived products or accounts being taken back shortly after purchase, leading to concerns about fraudulent activity. These users also expressed dissatisfaction with customer support, noting that agents sometimes failed to resolve these problems or were perceived as not fully supporting the customer, leaving them without recourse.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the kindness, helpfulness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and efficiency.... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed and efficiency. Many... See more

Response time

Customers consistently note positive experiences with response times, with many praising the fast and... See more

Website

Clients share positive opinions on the website, with many describing it as trustworthy, reliable, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my experience on igvault, the servic by team is great but like sellers beware of some and double check mail only go for rambler.ru Hotmail or outlook or gmail nothing else but agents on live chat... See more

Company replied

Rated 5 out of 5 stars

amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great... See more

Company replied

Rated 5 out of 5 stars

Seller : Shiroky15 In my honest experience, this website is one of the easiest platforms to use, especially for buying and selling digital products. The interface is simple, fast, and beginner-fr... See more

Company replied

Rated 5 out of 5 stars

If you're looking for a reliable place to buy Valorant accounts or in-game items, this website stands out as one of the better options available. The platform is well-organized, making it easy to brow... See more

Company replied


Company details

  1. Video Game Shop
  2. Computer Accessories Shop
  3. Gaming services
  4. Hobby shop

Written by the company

iGV is committed to building a safe, fast and smooth platform about the virtual asset transaction. Since its inception in 2006, iGV has expanded rapidly in the virtual asset trading field, Our business is growing gradually and technical services are upgrading rapidly.Over the past 16 years, we have launched more than 400 products,and we have more than 30,000 professional and trusted sellers. This brings us the trust and choice of 6 million customers worldwide, and we accumulated more than 3.5 million secure transactions. We provide global gamers with a safe and simple virtual asset trading experience, including a variety of types of goods: Game coins, Items, Skins, Accounts, Game training, Social media training, Player alongside, Gift cards, Subscription services, etc. We support virtual trading for over 400 games, among which the most popular trading games are: WOW、FIFA、Fornite、RS、Dofus、LOL、COC and more. We will continue to work hard to better serve our users, and make the transactions safer, make the services faster, and make the experience smoother!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(56,940)

3,761 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TOP !!

TOP !!!!!!!

3 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear REK,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Super good

Super good. Very fast and Kind support

3 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear LoveSkins,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

very good i am happy with what was…

very good i am happy with what was solved

3 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear Pluhrr V,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Fast delivery and customer service

Fast delivery and customer service

2 July 2026
Unprompted review
iGV logo

Reply from iGV

"Dear Laviolette Marc Coloccini


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

great service and fast delivery

3 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear tim


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

really good experience with a good seller, very quick response and good product fopr good price

2 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear Léo Chancoigne,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

they handled my complaint my perfectly…

they handled my complaint my perfectly they kept it calm and simple.

2 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear Jaquan,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

Good accounts, instant response, very helpful!

2 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear Ryan ,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

super polite theyre super tuff thanks

super polite theyre super tuff thanks

2 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear skibiditoiletsawmegoon,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Perfect delivery Oyuncu Kantinim

Perfect delivery, fast reply perfect i recommand

2 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear Arthur Lagrange ,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

quick response problem directly solved

quick response problem directly solved

2 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear Marvin B,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Amazing site

Amazing site! Good for selling and buying Fortnite accounts

2 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear RVT,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Great service and super helpful with my…

Great service and super helpful with my order!

1 July 2026
Unprompted review
iGV logo

Reply from iGV

Dear Drayke Carey


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team

Rated 5 out of 5 stars

Helpful and problem was solved

1 July 2026
Unprompted review
iGV logo

Reply from iGV

Hi Etienne Trapp

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Anny
IGV Team

Rated 5 out of 5 stars

This experience was super great.

1 July 2026
Unprompted review
iGV logo

Reply from iGV

Hi kahraman noel

Thank you so much for the glowing review! Your support means the world to our team.

Knowing that you’re happy with our service motivates us to keep doing our best. We look forward to serving you again soon! Have an amazing day ahead.

Warmest regards,
Anny
IGV Team

Rated 5 out of 5 stars

Good customer service

Good customer service

30 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Abdel Dz,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Juli
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim Store

very nice and trustworthy. would do this again

29 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear rae,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Juli
IGV Team

Rated 5 out of 5 stars

Thanks for the support

30 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear محمد العفريت,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

10 out of 10 experience customer…

10 out of 10 experience customer service goes above and beyond for you

29 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Cam Tube,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

GOOD SITE

CUSTOMER SERVICE ON POINT

30 June 2026
Unprompted review
iGV logo

Reply from iGV

Dear Emre Bayhan,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

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