First off can we talk about how amazing their clothes are but they back it up with the best customer service! My account has my old address and I put in my new one for shipping but I had to change one... See more
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Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Contact info
240 S. Loara Street, 92802, Anaheim, United States
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
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Ardie was so helpful
Ardie was so helpful! I accidentally ordered the wrong item and they were able to help me get that fixed so that I could properly order the right one so that I have everything in time for my festival!! Great customer service (:
Great Service
I had a great experience with getting assistance with Ardie. They quickly knew what my issue was and responded quickly with answers. I was happy with the service provided. Thank you!
Resolved issue without any hassle
They resolved my issue - which was outside a normal return - quickly, without too many questions and without any hassle. Ardie was courteous and efficient.
They care about their customer's experience and satisfaction.
Very helpful and quick customer…
Very helpful and quick customer service. Solved my issue in 5 minutes
Absolutely love shopping here
Absolutely love shopping here. So reliable and outfits are great quality always look just like the picture!
I had an order that never came
I had an order that never came, never received any tracking number whatsoever
Great Customer Service
Emma from customer service responded to me very quickly to escalate a pending gift card. They are wonderful and easy to work with and I'd shop with their store again!
Product quality does not match price
Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.
This company needs to go out of…
This company needs to go out of business. I’m pretty sure what they’re doing is illegal. I might report them to the police. I spent $200, returned everything because I didn’t like it and somehow I got $40 back.
I bought a dress for EDC in a large
I bought an outfit for EDC in a large. It came in looking like a small. When I choose to do a refund, they said store credit only and only give me 50%. That’s BS for a $200 outfit. I can make my own outfit thanks to Amazon.
They were super helpful
I love iHR!
Remie was amazing in assisting me with my lost package. This company does so much for its customers and I'm truly grateful to be able to have my purchase reinstated.
Remi the AI chat box was very helpful
Remi the AI chat box was very helpful, I was missing two of my items in my package I sent a email and the issue was resolved in less than a hour with my missing items being sent! I am very pleased with how easy and fast it was
The team
The team, reached out fast. Answered my questions and were extremely friendly and helpful.
Wowsers!!!Great support!
I was extremely impressed with the customer service that I received from IHeartraves. It was very thorough and kind. They remedied my dilemma right away going above and beyond.Reami was wonderful in completing the service that was needed.
I love iHeartRaves
I love iHeartRaves! Amazing clothing and support. Ardie helped me with a return, Ardie was so so kind and made the process so quick and easy!
I had the best customer service…
I had the best customer service experience.
I got sent someone else's package but…
I got sent someone else's package but Remie was amazing in helping me out by offering overnight shipping
Remie was super helpful and quick to…
Remie was super helpful and quick to respond! She was able to turn my rather disappointing situation into a positive experience and I am very grateful 🥰
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