iHeartRaves Reviews 

268
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt responses and exceptionally helpful solutions when managing various order issues. Reviewers also love the fantastic clothing quality, vibrant designs, and the diverse product selection available on the website. However, some people mentioned experiencing frustrating issues with incorrect sizing or delayed deliveries. A few customers noted that tracking numbers were missing or packages failed to arrive initially, requiring extra follow-up with support. Despite these occasional setbacks, people generally appreciate the rapid communication and dedication shown by the team in resolving problems.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing strong satisfaction with the fast, attentive, and... See more

Customer service

Consumers find customer service to be positive, frequently praising the rapid response times and helpful... See more

Order

Users describe positive interactions with order processes, frequently praising fast support agents who... See more

Response time

Clients share positive opinions on response time, noting that reviewers frequently experience super speedy... See more

Product

People report positive experiences with the product, expressing deep satisfaction with the amazing clothing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off can we talk about how amazing their clothes are but they back it up with the best customer service! My account has my old address and I put in my new one for shipping but I had to change one... See more

Rated 5 out of 5 stars

I love the Flashbang Matrix Reflective Hooded Bodysuit! It fits very snug and shapes my body more than I expected. I also bought the Night Vision Reflective Cutout Jumpsuit and the Time 2 Get Lit Refl... See more

Rated 5 out of 5 stars

I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... See more

Rated 5 out of 5 stars

I LOVE Emma!! I paid for expedited shipping because I have a rave event I’m going to Wednesday night and my shirts are supposed to be here Wednesday and I wanted to 10000% confirm they would be and sh... See more


Company details

  1. Shopping & Fashion

Written by the company

Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

268 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(268)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ardie was so helpful

Ardie was so helpful! I accidentally ordered the wrong item and they were able to help me get that fixed so that I could properly order the right one so that I have everything in time for my festival!! Great customer service (:

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I had a great experience with getting assistance with Ardie. They quickly knew what my issue was and responded quickly with answers. I was happy with the service provided. Thank you!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Resolved issue without any hassle

They resolved my issue - which was outside a normal return - quickly, without too many questions and without any hassle. Ardie was courteous and efficient.
They care about their customer's experience and satisfaction.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Emma from customer service responded to me very quickly to escalate a pending gift card. They are wonderful and easy to work with and I'd shop with their store again!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Product quality does not match price

Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

This company needs to go out of…

This company needs to go out of business. I’m pretty sure what they’re doing is illegal. I might report them to the police. I spent $200, returned everything because I didn’t like it and somehow I got $40 back.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

I bought a dress for EDC in a large

I bought an outfit for EDC in a large. It came in looking like a small. When I choose to do a refund, they said store credit only and only give me 50%. That’s BS for a $200 outfit. I can make my own outfit thanks to Amazon.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I love iHR!

Remie was amazing in assisting me with my lost package. This company does so much for its customers and I'm truly grateful to be able to have my purchase reinstated.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Remi the AI chat box was very helpful

Remi the AI chat box was very helpful, I was missing two of my items in my package I sent a email and the issue was resolved in less than a hour with my missing items being sent! I am very pleased with how easy and fast it was

26 March 2026
Unprompted review
Rated 5 out of 5 stars

The team

The team, reached out fast. Answered my questions and were extremely friendly and helpful.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Wowsers!!!Great support!

I was extremely impressed with the customer service that I received from IHeartraves. It was very thorough and kind. They remedied my dilemma right away going above and beyond.Reami was wonderful in completing the service that was needed.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I love iHeartRaves

I love iHeartRaves! Amazing clothing and support. Ardie helped me with a return, Ardie was so so kind and made the process so quick and easy!

19 February 2026
Unprompted review

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