Ikajo International Reviews 

22
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We spent months looking for the ultimate white-label payment gateway . None of them were quite right and there just seemed to be too many flaws in each one. Then we found ikajo and realized it was the... See more

Rated 5 out of 5 stars

Ikajo is a great payment solution for entrepreneurs who want to start their own payment gateway. I can’t believe how much time and effort they have saved me with all the features that are included in... See more

Rated 5 out of 5 stars

I’ve been working with Ikajo for the past few months. In comparison to other PSPs I’ve worked with previously, their service is just phenomenal. The platform is user-friendly, with responsive customer... See more

Rated 1 out of 5 stars

This is the most disgusting company ever. I do not recommend anyone to work with them. They have a "wonderful" employee named Nazarii Radysh, when you consult with him, be prepared to expect insults f... See more

Company replied

Company details

  1. Non-bank financial service

Information provided by various external sources

Ikajo International is payment provider which offers payment processing to both for merchants from more than 130 countries across numerous verticals.


Contact info

  • Piet Heinkade 11, 1019 BR, Amsterdam, Netherlands

  • ikajo.com

4.2

Great

TrustScore 4 out of 5

22 reviews

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1-star

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4.2

All reviews

(22)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable payment Processing

Ikajo International is a reliable and reliable efficient payment processing company. They offer a wide range of options for accepting payments and are able to support is also top-notch, and they are always available to assist with any issues or questions. Overall, I have had a positive experience working with Ikajo International and would recommend them as a payment processing solution.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Offers many payment methods

We spent months looking for the ultimate white-label payment gateway . None of them were quite right and there just seemed to be too many flaws in each one. Then we found ikajo and realized it was the one for us. probably the most appealing thing about it is the variety of payment options. We can choose to use alternative payments methods, credit or debit cards, cryptocurrencies, or any other accepted from of payment, which we would never have had with our old system. All payment methods are available to use via open APIs

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Helpful platform for business owners

Ikajo has been a huge help to me as a business owner. The payment platform is so easy to use, and their customer service is amazing. I have seen a 26% increase in conversation rate ever since switching to Ikajo. The team there helped me get everything set up quickly.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Ikajo is a great payment solution for…

Ikajo is a great payment solution for entrepreneurs who want to start their own payment gateway. I can’t believe how much time and effort they have saved me with all the features that are included in their pricing plans. The team is also very helpful and knowledgeable. Because of Ikajo, I was able to launch my business in a matter of weeks. I made some calculations, and, in comparison, starting my own gateway from scratch would have cost me a small fortune and at least six months of development.

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I’ve been working with Ikajo for the past few months. In comparison to other PSPs I’ve worked with previously, their service is just phenomenal. The platform is user-friendly, with responsive customer support to make any issue disappear. It has a lot of integration options. They offer a setup plan at a very reasonable price to try their platform out. We chose it at the beginning, and, satisfied with the results of the work, made an upgrade after a month of usage. If you are looking for a reliable payment provider with advanced technologies, take a look at Ikajo.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

I am so happy to have discovered Ikajo…

I am so happy to have discovered Ikajo and booked their Demo. THE profit of business has risen significantly thanks to increased payment acceptance and reduced transaction fees.! PCI certification is another plus because we don’t have to worry about complying with all the regulations: it’s the responsibility of ILajo, and they handle it perfectly.

3 November 2022
Unprompted review
Rated 4 out of 5 stars

It is a payment gateway worth checking…

It is a payment gateway worth checking out. Personally, I find ikajo easy to use. Besides, during the initial stages of using the gateway, the support team always had my back and assisted with all the issues I had.
The pricing is reasonable given that this payment solution combines all the necessary features and costs much less than some popular payment provider. I recommend it to anyone looking for a payment gateways that can be customised to their needs.

13 October 2022
Unprompted review
Rated 1 out of 5 stars

This is the most disgusting company…

This is the most disgusting company ever. I do not recommend anyone to work with them. They have a "wonderful" employee named Nazarii Radysh, when you consult with him, be prepared to expect insults from him, as well as dialogues related to political topics. I thank God that I do not work with this company.

2 November 2022
Unprompted review
Ikajo International logo

Reply from Ikajo International

Dear Alex, we are sorry to hear about your bad experience. During the world-wide sanctions against Russia, we are unable to provide any solutions for Russian citizens. Nazarii sends you a copy of the decision of the European Union without any political overtones.

In any case, thank you for contacting our company.

Rated 1 out of 5 stars

Fraud company

Fraud company - we tried to work with them and process payment after we reach 100K$ they stop pay us the settlements

8 February 2021
Ikajo International logo

Reply from Ikajo International

Dear Mister Babayka

First of all, would like to offer you my sincere apologies towards experience that you faced.
Secondly, this would be a huge help if you could name yourself and your project to identify you in our system to see what actually had happened. Your anonymous negative feedbacks on Trustpilot unfortunately do not contain full information on situation and can’t be used to contact you in order to solve any problems that you could face.

I would also like to point out the fact, that Ikajo is a technical provider, which means that we operate only informational flow by routing information of your transactions to acquirer and response from them to you. You have direct relationship with your acquiring bank, and only acquirer can manage your settlements by being financial institution with relevant permissions to manage financial flows.
According to agreements that you had directly with your acquirer, settlements can be paused by acquirer in case merchant exceeds chargeback and fraud thresholds indicated by rules of Visa/MasterCard, in case merchant is miscoding his activity, or in case merchant is penaltied by IPS for violating their rules.

We are always opened for conversation and are ready to assist with any problem that you might have. Contacting our support or your dedicated account manager directly rather than leaving anonymous comments from random accounts would very much assist in solving your case.

Look forward to hearing from you soon!

Rated 5 out of 5 stars

Excellent.

Customer support on the initial stages was far from perfect but as long as you fill out an application, you get an assigned Account manager. That definitely speeds up the communication. Other than that have no complaints. The service is pretty much "as advertised".

26 October 2020
Unprompted review
Rated 5 out of 5 stars

I’ve been using this company’s services…

I’ve been using this company’s services for about 5 months. It became my way out for an international payment gateway and helped my business get to the new level. The cost of doing business with Ikajo equals its quality. The customer support is polite and patient. They explained to me everything that I wanted to know fast. It’s also reassuring to know I can reach out anytime if I have any problems.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

The services are fast

The services are fast, and the payment gateway works smoothly. I haven’t had any problems withdrawing funds. So far, everything is going well. The customer support has real professionals who helped me on numerous occasions. Compared to the other company I worked with earlier, the fees are acceptable.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Hello

I used this company to integrate the payment system for my business. In general, the services are good, but it took a long time to gather the needed documents. Everything functions well, no glitches. If any problem occurs, customer support efficiently handles that situation. The fees seem average and affordable.

17 August 2020
Unprompted review
Rated 5 out of 5 stars

I used this company to integrate the…

I used this company to integrate the payment system for my business. In general, the services are good, but it took a long time to gather the needed documents. Everything functions well, no glitches. If any problems occurs, customer support efficiently handles that situation. The fees seem average and affordable.

14 August 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

We partner with Ikajo International

I've been working with Alexandra Dolia for just under a year now and must say that the experience was nothing but exceptional. So far, a great business to partner with.
Alexandra is a credit to the business as she always provides fast and clear communication, providing a great service and excellent customer support. Ikajo has become a valuable partner to us.

Good work guys!

11 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I've been using their services for some time now. So far, no downsides. Additionally, hats off to the technical support, they do their job very professionally, and help with any questions. In general, the service is good, I'd recommend it

21 July 2020
Unprompted review
Rated 5 out of 5 stars

Hello

Hello
The service is really very good. This company helped me to resolve problems with payment system. Their solutions are useful to use. As a rule I get support quickly. Thank you.

24 March 2020
Unprompted review
Ikajo International logo

Reply from Ikajo International

Thank you for the review! We're very pleased to hear we could help you resolve the issues your company had with a payment system!
We look forward to our fruitful collaboration and keep on improving for the benefit of your business!

Best regards,
Alex from Ikajo International

Rated 5 out of 5 stars

Excellent service helped to quickly…

Excellent service helped to quickly solve the problem with credit card transactions from my target markets. Separately, I want to talk about technical support, well done, work very high quality and highly qualified. Answer at any time of the day.

16 March 2020
Unprompted review
Ikajo International logo

Reply from Ikajo International

Thank you for your honest review!
We're happy to be doing business with you.
Don't hesitate to contact us should you have questions about the payment system!

Best regards,
Alex from Ikajo International

Rated 5 out of 5 stars

We used the solutions of this company…

We used the solutions of this company for the site of our business. Functional modules, user-friendly interface acceptable commissions, consultants are always in touch. Satisfied. Our recommendations.

10 March 2020
Unprompted review
Ikajo International logo

Reply from Ikajo International

Dear Leon,

Thank you for your recommendation! We're glad you're delighted with the quality of our services.
Should you need any more help with our payment system, don't hesitate to contact us!

Best regards,
Yuliia from Ikajo International

Rated 5 out of 5 stars

Very helpful

It was a big help to me for adding payment cards to my new website. Guys even consulted on how to update my website properly, helped with policies, and payment page. Big thanks to Nazarii and Oksana for being responsive and always there for me to help.

2 March 2020
Unprompted review
Ikajo International logo

Reply from Ikajo International

Dear Angela,

Thank you for the positive review. We're glad we could help you set up payments on your site fast and effectively!
If there's anything else you need our assistance with, we're here to help!

Best regards,
Yuliia from Ikajo International

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