iKoustic Soundproofing Reviews 

569
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Can't recommend Ikoustic enough, they were brilliant from the first phonecall to delivery, Yorkshire soundproofing fit it for us, Superb product, it definitely works, if you want to drown out noise ,... See more

Company replied

Rated 5 out of 5 stars

Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... See more

Company replied

Rated 5 out of 5 stars

Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being ins... See more

Company replied

Rated 5 out of 5 stars

We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peaceful... See more

Company replied

Company details

  1. Acoustical consultant
  2. Building consultant
  3. Building materials store
  4. Building Materials Supplier
  5. Foam rubber supplier
  6. Gypsum Product Supplier
  7. Insulation Materials Shop
  8. Property Maintenance
  9. Rubber products supplier

Written by the company

iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?


Contact info

4.8

Excellent

TrustScore 5 out of 5

569 reviews

5-star
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1-star

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4.8

All reviews

(569)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Products!

Used these guys a few times and always great service. Quick to respond to emails and very knowledgeable. It’s a pleasure dealing with businesses like this.

5 August 2024
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi James, Thanks for posting us such a positive review ! Much appreciated, Rick

Rated 5 out of 5 stars

Excellent communication and friendly…

Excellent communication and friendly support from Simon.

9 July 2024
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Reply from iKoustic Soundproofing

Hello and thanks for posting iKoustic a five star review Tony.. .I will pass on your words to Simon. Kind regards
Rick

Rated 5 out of 5 stars

Professional

Very friendly, polite, knowledgeable service and great follow up.
Pleasure to do business with.

5 June 2024
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Reply from iKoustic Soundproofing

Thanks Darren for posting your positive review of the service you received from iKoustic. It really helps other prospective customers when they are looking for genuine perspectives.

Kind regards
Rick

Rated 5 out of 5 stars

Good clear advice

Good clear advice. Did not try and sale me the next grade product up

4 June 2024
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Reply from iKoustic Soundproofing

Thank you very much for taking the time to post iKoustic a review and for sharing your experience with other prospective customers.
Kind regards
Rick

Rated 5 out of 5 stars

Great team

Great team. Very quick to respond and always spot on with the delivery. Difficult location on the last project but found it and gave notice an hr before to make sure we were ready to take in and not hanging around.

31 May 2024
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Reply from iKoustic Soundproofing

Thanks for taking the trouble to post us a review. This is much appreciated Peter.

Rated 5 out of 5 stars

Good products and delivery as planned

Good products and delivery as planned

9 April 2024
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Reply from iKoustic Soundproofing

Thanks Jon, it's great to hear about your experience and we appreciate you sharing that positive news with other prospective customers.
Kind regards
Rick

Rated 5 out of 5 stars

Great!

Well made products and super-fast delivery. Great experience from start to finish. Thanks!

8 April 2024
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Reply from iKoustic Soundproofing

Thanks Jim, its always great to get a 5 star! Thanks for taking the trouble to post us such a positive review, its really appreciated. Kind regards
Rick

Rated 5 out of 5 stars

2nd time ordering from this company and…

2nd time ordering from this company and like the first time was a real pleasure dealing with this company.
Cannot fault in any way.
My house was built in 1870 and has just a brick wall with no soundproofing and the level of noise I was hearing was making me stressed and ill.
Have now done a fair bit to my house and the results are life changing.

9 April 2024
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Reply from iKoustic Soundproofing

That is an amazing Review! Thanks Graham! It was so appreciated... Kind regards
Rick

Rated 5 out of 5 stars

Well deserved 5 stars

I'm happy to rate Ikoustic 5 stars, as I was waiting for the installation to be completed and I can confirm the MuteBoard 4 is doing the job.

2 April 2024
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Reply from iKoustic Soundproofing

Thank you Mrs Mare, I am delighted to hear that MuteBoard 4 is doing the job for you. thanks for sharing your thoughts with iKoustic and other customers.
Kind regards
Rick

Rated 5 out of 5 stars

Best products at competitive rates!

I've used this company a number of times as I am a specialist installer.
They always look to innovate their products and materials to make sure they have the best in the market at very competitive rates!
No better place to get your soundproofing and you can collect which is a big bonus.

9 April 2024
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Reply from iKoustic Soundproofing

Thanks Andy, we really appreciate your support and business and of course the 5 Star Review. Kind regards Rick

Rated 5 out of 5 stars

Oliver was very helpful and made sure…

Oliver was very helpful and made sure the order was processed quickly, cant fault the service.

2 April 2024
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Reply from iKoustic Soundproofing

Thanks Scott, we appreciate you taking the time to write your review and I will certainly pass your comments onto Oliver...
Kind regards
Rick

Rated 5 out of 5 stars

Excellent service

Excellent service

18 March 2024
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Reply from iKoustic Soundproofing

Thanks David, ALways a great day to start with a 5* REVIEW...
Much Appreciated

Rated 5 out of 5 stars

Mutemat3 Purchase

All good, very helpful on the phone and product was delivered on time as promised.

14 March 2024
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Reply from iKoustic Soundproofing

Thanks for taking the trouble to post us a review Rob.
Much appreciated.
Kind regards
Rick

Rated 3 out of 5 stars

I had questions to ask about my order

I had questions to ask about my order - no response to emails was recevied

4 March 2024
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hello Brad,

I wanted to express my apologies for the inconvenience you experienced. It appears there was a misunderstanding regarding our automated order confirmation email system. Our records indicate that you responded to a no-reply automated message, which triggered our system to send you a warning email about the bounce but did not notify us directly that you wanted some action. Subsequently, after seeing your feedback, we investigated and I see that you've been in touch with several members of our team regarding your order, and our commercial manager is currently assisting you further.

We take your feedback seriously and will review how we can improve the clarity of our communication for future customers.
Thank you for bringing this to our attention, and we truly appreciate your feedback.

Kind regards
Rick

Rated 5 out of 5 stars

Excellent Company and product

Excellent Company and product. Delivery and manufacture were as agreed and the overall effects required from the installation were as predicted.
If you have an acoustic or soundproofing requirement these are definitely worth a try.
Thanks for a great job.

1 March 2024
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Reply from iKoustic Soundproofing

Cheers John, We really appreciate you taking the time to share your experience with us and other customers. It still makes our day when we get this kind of feedback!

Kind regards
Rick

Rated 5 out of 5 stars

Exactly as described

Exactly as described. No problems encountered from order to delivery.

5 February 2024
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Reply from iKoustic Soundproofing

Cheers Dave, we do love a 5 Star Review on a rainy Tuesday! It is surely appreciated. Kind regards, Rick

Rated 5 out of 5 stars

Good customer service

Good customer service . Happy with the products.

30 January 2024
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hello and thanks for posting iKoustic a 5 Star review Daniel. Your thought sare very much appreciated. Kind regards
Rick

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