iKoustic Soundproofing Reviews 

569
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Can't recommend Ikoustic enough, they were brilliant from the first phonecall to delivery, Yorkshire soundproofing fit it for us, Superb product, it definitely works, if you want to drown out noise ,... See more

Company replied

Rated 5 out of 5 stars

Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... See more

Company replied

Rated 5 out of 5 stars

Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being ins... See more

Company replied

Rated 5 out of 5 stars

We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peaceful... See more

Company replied

Company details

  1. Acoustical consultant
  2. Building consultant
  3. Building materials store
  4. Building Materials Supplier
  5. Foam rubber supplier
  6. Gypsum Product Supplier
  7. Insulation Materials Shop
  8. Property Maintenance
  9. Rubber products supplier

Written by the company

iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?


Contact info

4.8

Excellent

TrustScore 5 out of 5

569 reviews

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4.8

All reviews

(569)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We purchased some soundproofing…

We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peacefully nap during the day and my husband can make calls and have meetings without being disturbed. I would certainly recommend Ikoustic, the service has been fantastic!

16 August 2022
Unprompted review
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Rachael,

We're so pleased to hear everything worked out and baby is napping peacefully!

Thanks for taking the time to leave us a review.

Kind regards,
Miles

Rated 5 out of 5 stars

Oli advised on all points so i got what…

Oli advised on all points so i got what i needed. The delivery was exactly on time, be mindful of the size and weight you are getting, it was a 7.5t lorry and we had a forktruck.
Just need to install it now.

2 August 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Colin,

thanks for your kind review, I'm glad we were able to help! I hope all goes well with the installation. Feel free to give us a call if you have any questions regarding the installation!

Kind regards,
Miles

Rated 5 out of 5 stars
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your review Mike! We're glad to hear you're happy with your result.

Kind Regards,
Miles

Rated 5 out of 5 stars

Great service

17 July 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your review Paul!

Kind regards,
Miles

Rated 5 out of 5 stars

I couldn’t get the products I needed at…

I couldn’t get the products I needed at my local builders merchants and I had a look on the internet for places that did it and come across ikoustic I spoke to a very helpful person and after ordering the bits I needed I had them the next day rushed out to me so I’m going to give 5 stars.

9 July 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Leigh, thank you for taking the time to leave a review. I'm glad we could help speedily solve your problem!

Kind regards,
Miles

Rated 5 out of 5 stars

Good communication and fast delivery

Good communication and fast delivery. Pleasure make business with you.

1 July 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for taking the time to leave your review! We're glad to hear you had such a positive experience.

Many thanks,
Miles

Rated 5 out of 5 stars

Very helpful follow up waiting to see…

Very helpful follow up waiting to see How it works

30 June 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for your review. Let us know how it goes! Any issues whatsoever don't hesitate to get back in touch we're always on hand to offer support and advice.

Kind regards,
Miles

Rated 5 out of 5 stars

Good information on product, helpful chat and good delivery

Good information on the product I was seeking (Tecsound SY70 half rolls), and helpful chat to check it would meet my needs. Also confirmed I wanted the half-rolls separated so I could handle them easily on delivery - nice touch.

25 June 2022
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Reply from iKoustic Soundproofing

Hi Tim, we love to read reviews like this! The team are always striving to deliver an experience just like yours. Thank you very much for taking the time to share your thoughts.

Thanks,
Miles

Rated 5 out of 5 stars

Superb

Great service speedy delivery great product

25 June 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hi Donna, Thanks a lot for taking the time to post a review for us. We're always chuffed to see a customer had a superb experience.

Kind regards,
Miles

Rated 5 out of 5 stars

Really great

Really friendly, affable, helpful people.
First class customer service and after sales support.
I'm doing the work myself which feels a little daunting at times but Richard (from ikoustic) kept in frequent contact and gave helpful guidance.

Everyone I spoke to came across really well. They obviously care about what they do and want a good result for you too.

Highly recommended

21 June 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks Miles for posting iKoustic such a positive and detailed review. It's really appreciated.
Kind regards
Rick

Rated 5 out of 5 stars
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks Steve... Great to read your generous 5 Star Review today... We apopreciate the feedback and for sharing your experience with other prospective customers. Kind regards
Rick

Rated 5 out of 5 stars

Very helpful team

Very helpful team, they helped me choose the right amount of each elements for the job.

9 April 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hello and thanks George.
We really appreciate you taking the time to post iKoustic a review. Its great to read your feedback.
Kind regards
Rick

Rated 5 out of 5 stars

Good efficient service

Good efficient service, quick response to calls, helpful advice on installation and products, fast delivery arrangements made and actioned. very happy with the service given

6 April 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks Allan, what a great positive review to read this morning. We really appreciate your kind comments.
Regards
Rick

Rated 3 out of 5 stars

Delivery cost

Good product pricing, expensive delivery cost.

3 April 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Hello and thanks for posting us a review Marc.
Your thoughts and comments are important to us and we always take note of our customers feedback and comments.
We certainly take the comments about pricing onboard.

That said and in response, I would like to explain some of the background. that there are a number of factors impacting the prices here. Let's deal with the easy one first. As you state correctly, our product prices for Tecsound are very competitive, certainly with the two products you purchased, we are the lowest in the UK for these two specific product lines.
As you will have noticed by now, they are very heavy products and at 44kg for 1 roll, they cannot be sent with a regular courier. This means we offer a half pallet rate to try to mitigate the costs where we can. A Half pallet rate covers from 50kg to 500kg.
This means that your pallet was certainly at the bottom end of this scale. Additionally with the current and dramatic hike in fuel/delivery pricing our ongoing attempts to keep prices competitive is a bit like pushing water uphill at the moment.
I hope this helps with understanding our position but if you would like to speak about it further, I am happy to follow up?
Kind regards
Rick

Rated 5 out of 5 stars

Web site was clear

Web site was clear
Once the order was in i was fully informed of delivery times.
Great service all round

21 March 2022
iKoustic Soundproofing logo

Reply from iKoustic Soundproofing

Thanks for taking the time and trouble to post iKoustic such a positive review Nick. Much appreciated for sure. The team always get a buzz from the postive feedback!
Kind regards
Rick

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