Can't recommend Ikoustic enough, they were brilliant from the first phonecall to delivery, Yorkshire soundproofing fit it for us, Superb product, it definitely works, if you want to drown out noise ,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... See more
Company replied
Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being ins... See more
Company replied
We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peaceful... See more
Company replied
Company details
- Acoustical consultant
- Building consultant
- Building materials store
- Building Materials Supplier
- Foam rubber supplier
- Gypsum Product Supplier
- Insulation Materials Shop
- Property Maintenance
- Rubber products supplier
Written by the company
iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?
Contact info
Unit 4/5 Erivan Park, Sandbeck Way, LS22 7DN, Wetherby, United Kingdom
- 07772777787
- rick.parsons@ikoustic.com
- ikoustic.co.uk
4.8
Excellent
569 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Most items damaged…
The items were packaged on the pallet very well but most of the sheets where damaged. One was spilt in half. Which most have been done before transported. Packaged very well with corners protected.
Weren’t very impressed.
19 March 2022
Reply from iKoustic Soundproofing
Hello Ashley,
Thanks for taking the time to post iKoustic a review.
I was extremely disappointed to read about your experience and sincerely apologise for any disruption it may have cuased you. As you will note, from the vast majority of customer reviews, this is a very rare occurrence. We work hard to protect the materials during shipment but inevitably some will get damaged in transit given the nature of the product. I appreciate from my team that you are checking to see if you have any images of the damage and will forward them if you can find any. I also appreciate that you have worked around the damage and now finished the work.
One of the team will remain in contact to ensure you are comfortable with the outcome.
Kind regards
Rick
Very polite and efficient
8 March 2022
Reply from iKoustic Soundproofing
Hello Terry, thanks for posting iKoustic such a positive review. We appreciate you taking the time to do that. It really helps new customers form an opinion and to evaluate who to choose as a supplier.
Kind regards
Rick
Great service and super-quick delivery
Great service and super-quick delivery. Very helpful.
7 March 2022
Reply from iKoustic Soundproofing
Hello and thanks Gordon for posting iKoustic a fabulous 5 star!
Much appreciated
Kind regards
Rick
Reply from iKoustic Soundproofing
Thanks for the special message Jason! Much appreciated. Rick
Nice simple delivery with a decent chap who helped !!
Ordered 400kg's of TecSound. All delivered to exactly where I wanted - well within a few mm... This was over compressed Hoggin ... in the wet !! Good lads !
25 February 2022
Reply from iKoustic Soundproofing
Hello Paul and thanks for posting iKoustic such a positive review. It really helps potential customers decide if their investment is in safe hands.
Kind regards,
Rick
Great products
Great products, extremely helpful and generous with their time. You can tell they really believe in their products!
25 February 2022
Reply from iKoustic Soundproofing
Thanks to the construction Pals for taking the time to post a fabulous review fro iKoustic!
Cheers, Rick
Good prompt service
16 February 2022
Reply from iKoustic Soundproofing
Cheers Toby! We really appreciate you sharing your experience with us..
Kind regards
Rick
Great company amazing systems
So we have noisy neighbours for 5 years. Tried moving but didn't work out. Fitted Tecsound system to adjoining wall in lounge and now the noise is very muffled from them, at least 75% less. We are thrilled. Ikoustic sent the perfect quantities of everything and was all on time and undamaged. Heavily recommend to all
13 February 2022
Unprompted review
Reply from iKoustic Soundproofing
Hello and thanks Tony! What a 5 Star review. We really appreciate your sharing your experience...
Kind regards
Rick
Slightly lacking clarity that ‘2-3…
Slightly lacking clarity that ‘2-3 days’ delivery actually means ‘3 working days’.
Other than that, good communications and product at expected…
A distinctly average 3/5
12 February 2022
Reply from iKoustic Soundproofing
Hello and thanks very much for posting your review.
I am really sorry that the delivery speed was not as indicated. It was an oversight. I will be adjusting the wording appropriately later today. I will also ask my colleague who spoke with you and organised your order to contact you personally about this.
Thanks again.
Kind regards
Rick
All done very easily with good advise
11 February 2022
Reply from iKoustic Soundproofing
Cheers and thanks Kevin for sharing your experience and comments with iKoustic. We appreciate it for sure! Kind regards
Rick
Great company with great ethics
Great company. After we placed our order, they called to make sure what we bought would do trick. We had overbought for the job needed so they reduced our order to suit and refunded the difference super quick and without fuss. Great ethics for a company, would highly recommend an dwe will be using them again
9 February 2022
Reply from iKoustic Soundproofing
Hello and thanks for the generous words Carl, We really appreciate you taking the time to share them.
Kind regards
Rick
Knowledgeable and efficient
The team at iKoustic were very helpful with all my acoustic questions. Once we had everything selected, the ordering process was quick and efficient. I would happily recommend this site for your acoustic needs.
3 February 2022
Reply from iKoustic Soundproofing
Thanks very much indeed for sharing your thoughts and kind comments. They are really appreciated.
Kind regards
Rick
got a set of mute pads to go under my…
got a set of mute pads to go under my smart turbo trainer for cycling, this is used in the spare room upstairs in the house wooden floor carpeted. Prior to install their was considerable noise downstairs due to vibration and sonic noise from peddling on the trainer, to the point upsetting other family members. After fitting these pads under the stand of the trainer and front wheel of the bike the noise has dramatically reduced as has all vibration, this has not just helped noise throughout the house and disturbance to others but smoothed out the ride feel for myself during use. I have tried various other products but these are the only thing that has worked.
The pads are adjustable and highly durable, I expect them to last for years. Well worth the cost.
They also came with free advice on how best to set up and use them, something not always supplied.
24 January 2022
Unprompted review
Reply from iKoustic Soundproofing
Thanks Tina, We really appreciate you taking the time to share your thoughts with iKoustic and other prospective customers. We too are very excited by this new product and look forward to hearing what other folks have to share too.
Kind regards
Rick
Mute mat 2
A medium sized order of mute mat 2 tiles.
The order arrived on time and was well packaged. The individual tiles look to be well made and as described. All the tiles were however covered in dust, one looked to have been dropped in the mud before shipping and several tiles had minor gouges on the blue foam. All of this is disappointing and irritating but I don’t expect it to impact the performance of the tiles, I just have to clean them all.
15 January 2022
Reply from iKoustic Soundproofing
Hello and thanks for taking the trouble to share your experience with iKoustic. I am so sorry to read that our MuteMats were delivered to you dusty/muddy. We take such observations very seriously. I can assure you that they certainly do not leave our warehouse in that condition. I would appreciate seing any images you may have of the MuteMat's that would help in my investigation. I can then come back and share the findings with you? I will email you seperately with my details.
Kind regards,
Rick
very helpful got just what i needed…
very helpful got just what i needed they even carried it out to my car !
(it was very heavy)
18 December 2021
Reply from iKoustic Soundproofing
Hi Hilary, thank you for taking the trouble to post iKoustic a review. Delighted that we could help! Have a fabulous seasonal break...
Kind regards
Rick
These guys are just beyond brilliant
These guys are just beyond brilliant! Experts in the field and willing to help no matter how many times we called up! Thanks to them we have a beautiful sound proofed studio without paying 1000’s! Highly recommend
13 December 2021
Reply from iKoustic Soundproofing
Thanks Chanel, Your generous comments have made our year, They are REALLY appreciated! Kind regards
Rick
Soundproofing items
Have been buying various items from ikoustic’s for my soundproofing jobs for a while now, never had an issue and always get a friendly phone call to discuss the project I’m working on. Would highly recommend them
11 December 2021
Reply from iKoustic Soundproofing
Hey Dale, Thanks so much for taking the time out from your project to share your thoughts with iKoustic. We really appreciate it!
kind regards
Rick
iKoustic Service
a really easy transaction. great communication and service. delivered as promised. thank you
30 November 2021
Reply from iKoustic Soundproofing
Thanks for sharing your thoughts and experience of dealing with iKoustic Stuart. We really appreciate your generous feedback.
Kind regards
Rick
Reply from iKoustic Soundproofing
Thanks David, kind words and much appreciated.
Regards
Rick
Nice and quick good communication
17 November 2021
Reply from iKoustic Soundproofing
Hi Terry, Thanks for taking the time and trouble to post a review for iKoustic, they are greatly appreciated. Good Luck with the rest of the project.
Kind regards
Rick
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.