ILA-Connect Reviews 529

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often highlighting how quickly appointments can be booked and documents processed. Many people also appreciate the professional and helpful staff, who are noted for their clear explanations and accommodating nature. The user experience, particularly with the online platform and booking process, is frequently described as easy, smooth, and well-organized. Reviewers also find the pricing to be very reasonable and significantly more affordable compared to other options. However, some customers also noted occasional issues with the service. A few people mentioned that the service could be slow, leading to a waste of time. There were also instances where the scheduling of appointments caused confusion, and some felt that certain procedures, such as repeating information for multiple individuals, were inefficient and led to increased costs.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and value.... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, efficiency, and professionalism. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the online booking... See more

Price

Reviewers highlight positive aspects of price, consistently finding it reasonable and competitive. Many... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended ILA-Connect by someone and was glad I did. I spoke to a guy called Tim who managed to squeeze me into a very busy schedule. Once signed up (took me minutes) uploaded my documents, zo... See more

Company replied

Rated 5 out of 5 stars

Excellent service would throughly recommend with no hesitation. Went to book a consult on line decided to call the number, spoke with a guy called Tom or Tim, he kindly moved things around... See more

Rated 5 out of 5 stars

Very impressed. No travelling, or having to worry about parking etc, done from the comfort of my office, in between meetings !! Very thorough, explained everything really well and in layman English... See more

Rated 5 out of 5 stars

Amazing service, just got better. Quick to arrange and schedule ILAs, the new online portal is there to upload all docs, and great advice and experience speaking with Kevin. Within 36 hours, I’d... See more

Company replied


Company details

  1. #72 of 152 best companies in Legal Services

Written by the company

Get Affordable Independent Legal Advice (ILA) for Your Mortgage We provide ILA services for all mortgage lenders at a flat fee of just £150 – inclusive of all costs. Our service is designed to be fast, simple, and hassle-free. All types of ILA are offered, covering everything from joint mortgages to buy-to-let, guarantor mortgages, and more. Obligation-free: Select from our panel of experienced solicitors with no upfront commitment. Pay only once your signed paperwork is complete. Enjoy low-cost legal advice without compromising on quality or speed. Get started today and secure the ILA you need – quickly, easily, and affordably.


Contact info

4.8

Excellent

TrustScore 5 out of 5

529 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

helpful , efficiency and cheap

It is helpful and efficiency . Moreover, the service charge is cheap and affordable . I have my documents ready on hand on the following day of my appointment.

25 September 2025
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Reply from ILA-Connect

Thank you so much! 🌟 We’re really pleased you found the service helpful, efficient, and affordable — and great to hear your signed documents were back with you the very next day!

Rated 5 out of 5 stars

Being able to talk in person online and…

Being able to talk in person online and see who was dealing with me

5 October 2025
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Reply from ILA-Connect

Thank you! 😊 We’re really glad you liked being able to meet your solicitor face-to-face online — it’s an important part of keeping the process personal and reassuring.

Rated 5 out of 5 stars

Simple and straightforward service.

Simple and straightforward service.

13 October 2025
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Reply from ILA-Connect

Thank you! 🌿 We’re so pleased you found the process simple and straightforward — keeping things easy and stress-free is always our goal.

Rated 5 out of 5 stars

This was so much easier than expected…

This was so much easier than expected for an online service. Good concise meeting and signed PG arrived next day as promised. And substantially cheaper than some other solicitors. Would highly recommend.

13 October 2025
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Reply from ILA-Connect

Super thank you, that’s music to our ears! 🎶 We’re so pleased you found everything easier than expected and that your signed guarantee arrived right on time. Delighted you found the service clear, quick, and great value too.

Rated 5 out of 5 stars

Very efficient

Very efficient

9 October 2025
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Reply from ILA-Connect

Thanks so much! ⚡ Delighted you found everything very efficient — that’s exactly what we aim for.

Rated 5 out of 5 stars

Excellent service as always.

Excellent service as always.

12 October 2025
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Reply from ILA-Connect

Thank you! 💫 Great to hear — we really appreciate your continued trust and repeat bookings!

Rated 5 out of 5 stars

Next day appointment

Next day appointment, very reasonably priced, I will always use for my ILAs

13 October 2025
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Reply from ILA-Connect

Thank you so much! 🌟 We’re really glad you found it easy to book and at a reasonable price — and it’s great to know we’ll be your go-to for future ILAs!

Rated 5 out of 5 stars

Kevin Ogle from ILA-Connect dealt with…

Kevin Ogle from ILA-Connect dealt with my ILA related queries. He has done so well and his timing is very good. I recommend everyone to use ILA-Connect and Kevin.

3 October 2025
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Reply from ILA-Connect

Wonderful to hear — thank you! 🙏 We’re so pleased Kevin looked after you so well and that everything ran smoothly. He’ll be delighted with your feedback and recommendation!

Rated 5 out of 5 stars

Excellent service

Excellent service

8 October 2025
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Reply from ILA-Connect

Thank you! 🌟 We’re so pleased you found the service excellent — that means a lot to the whole team.🙏

Rated 5 out of 5 stars

Good job

Well set up no issues

30 September 2025
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Reply from ILA-Connect

Thanks so much for the great feedback! 🙌 We’re really glad everything went smoothly and was easy to set up — that’s exactly what we aim for at ILA-Connect. Appreciate you taking the time to share your experience! 🌟

Rated 5 out of 5 stars

Good service

Good service. Straightforward deal with.

6 October 2025
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Reply from ILA-Connect

Thanks for your kind words! 😊 We’re really glad you found everything straightforward — we’re always working to keep the whole process as simple and seamless as possible for our clients.

Rated 5 out of 5 stars

Easy to book and efficient service

Easy to book and efficient service, sent our documents same day. Very pleased.

26 September 2025
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Reply from ILA-Connect

ChatGPT said:

Thank you so much! 🌟 We’re delighted you found the booking process easy and everything handled efficiently — getting signed documents out promptly is always a top priority for us. Really appreciate you sharing your experience! 😊

Rated 5 out of 5 stars

Efficient and customer friendly…

Efficient and customer friendly service, just as it should be.

6 October 2025
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Reply from ILA-Connect

Thank you! 🙌 We’re so pleased you found our service both efficient and customer-friendly — that’s exactly the experience we work hard to deliver. Really appreciate you taking the time to share your feedback! 🌟

Rated 5 out of 5 stars

Simple and really efficient

Simple and really efficient. Time was really important to us and so securing an appointment quickly was brilliant.

3 October 2025
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Reply from ILA-Connect

Thank you so much! 😊 We’re thrilled to hear we could get everything arranged quickly for you — speed and simplicity are exactly what we focus on. Really glad the process worked so well for your timing! 🌟

Rated 5 out of 5 stars

Straight forward and quick access to…

Straight forward and quick access to the right individuals. Will certainly use again.

3 October 2025
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Reply from ILA-Connect

Thank you! 🙌 We’re really glad you found everything straightforward and were connected quickly the right solicitor — that’s exactly what we aim for. Delighted to hear you’d use us again! 🌟

Rated 5 out of 5 stars

Great Experience with Independent Legal Advice Service

I used their service for independent legal advice on my company BTL property. They were very prompt and shared all the necessary information in advance through their tracking website. The online Zoom session for the advice went smoothly, and the whole process was well-organized. Their pricing is also quite reasonable. I would definitely recommend them.

2 October 2025
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Reply from ILA-Connect

ChatGPT said:

Thank you so much for your thoughtful review! 🌟 We’re really pleased you found everything prompt and well-organised — that’s exactly what we aim for. Our onboarding portal and tracking site are designed to keep things clear and stress-free, so it’s great to hear that worked well for you. We truly appreciate the recommendation and hope we can assist again in future! 😊

Rated 5 out of 5 stars

Quick, efficient and great value

Quick, efficient, great value. Will definitely use again.

29 September 2025
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Reply from ILA-Connect

Thank you, Karolyn! 😊 We’re so glad you found the process quick and great value. Our aim at ILA-Connect is to keep everything as straightforward, affordable and hassle-free as possible — from booking right through to receiving your signed documents. Really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Spot on

After a couple of false starts by me the advice given was spot on.

1 October 2025
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Reply from ILA-Connect

Thanks so much, Alex — we really appreciate your kind words! 😊
We’re glad the advice hit the mark after those early false starts. At ILA-Connect we’re always refining our process so it’s as clear, accessible and hassle-free as possible from booking right through to completion.

Rated 5 out of 5 stars

great service ILA

29 September 2025
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Reply from ILA-Connect

Thanks so much, Robert! 😊
We’re delighted you found the ILA service great — it’s exactly what we aim for: fast, straightforward and hassle-free from booking through to signed documents.

— The ILA-Connect Team ⚖️

Rated 5 out of 5 stars

Quick and fast service

Excellent service from start to finish.

9 September 2025
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Reply from ILA-Connect

Thank you for your kind review! We’re so pleased you found the service quick and straightforward. It’s always our goal to make the ILA process as smooth and efficient as possible from start to finish ⚖️✨

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