ilovewallpaper.com Reviews 68,272

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,468 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products and the wide variety of designs available. Customers found the ordering process super easy and appreciated the prompt delivery, with many receiving their items quickly and well-packaged. The service provided is often described as first-class, with consumers noting the efficiency and ease of their overall experience. However, some people mentioned issues with delivery drivers leaving parcels exposed to the elements or not knocking on the door, raising concerns about the safety of their orders. A few other people also felt that the product color did not match the website's representation or experienced problems with receiving incomplete or incorrect orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent variety, great prices,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of the wallpaper,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent variety of wallpaper to chose from, with great prices, with full description on all products. Super easy to order, great communication. Delivery first class received mine within 1 week ( I... See more

Rated 5 out of 5 stars

Really very pleased with my purchase. However the cardboard box containing the wallpaper was left on the doorstep in pouring rain despite us being at home. Driver failed to use the doorbell. Fortu... See more

Company replied

Rated 5 out of 5 stars

Good quality product. Fast delivery. Easy to put up. End result looks perfect. Had extra rolls which I sent back. No hassle just booked a time slot to be collect from home and refund back in my bank i... See more

Rated 5 out of 5 stars

Love this wallpaper. Second pattern Ive ordered. It’s thick so covers chip wood paper without having the nightmare of stripping chip wood. It’s very expensive looking too. Will probably order another... See more

Company replied


Company details

  1. #209 of 393 best companies in Home Furniture Shop
  2. #108 of 205 best companies in Decoration and Interior Design Store
  3. #14 of 27 best companies in Wallpaper Shop

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

68k reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Great choice of a good mixture of types…

Great choice of a good mixture of types of papers. Easy to order and samples are a good size. Will use again.

1 June 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars

It looks fantastic and ordering was…

It looks fantastic and ordering was easy but I will say that I paid for next day delivery on a sunday so I expected it to arrive on the Tuesday but did not arrive until Wednesday lunch time

1 June 2026
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Reply from ilovewallpaper.com

Thank you for your lovely feedback. We're delighted to hear that you love the wallpaper and found the ordering process easy.

We're sorry that your delivery arrived later than expected. Orders placed on a Saturday for Next Working Day Delivery are dispatched on Monday for delivery on Tuesday, so it should have arrived a day earlier than it did. Unfortunately, delays can occasionally occur within the courier network, and we appreciate your patience and understanding.

We hope you enjoy your finished room, and thank you again for choosing I Love Wallpaper.

Kind regards,
I Love Wallpaper Customer Services

Rated 4 out of 5 stars

Nice Sample

I originally posted about not having received my samples yet, but I had overlooked the 14-day shipping window. I received my sample, and it's very nice. I will definitely go with this company when I'm ready to put wallpaper up.

Original Post-
I ordered samples on 31 May 26 but have not received them as of 08 Jun. I figured it may take time for it to get overseas, but a tracking number would be helpful. I'm also surprised that I was prompted to rate the company before receiving any product.

30 May 2026
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Reply from ilovewallpaper.com

I’m sorry to hear you haven’t yet received your samples. I can confirm that samples are currently delivered within our advertised 14-day delivery timescale, and your order is still within this timeframe for your location.

We do appreciate how important it is to receive items quickly, especially when planning a project, and we’re sorry for any concern this delay has caused. Unfortunately, samples are not currently sent with tracking, but if they do not arrive within the stated timescale, please contact us and we’ll be happy to assist further.

Nick
Customer Services

Rated 5 out of 5 stars

Great wallpaper

Great wallpaper! Really pleased with it.. it’s already on my wall.. really surprised with the packaging.. 10 out of 10 !! Plus delivery on time !!

1 June 2026
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Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars

Quick service

Very quick service sample could have been a little larger .

1 June 2026
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Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 1 out of 5 stars

Pd over £1400 for 12 rolls of Italian…

Pd over £1400 for 12 rolls of Italian plaster effect gold wallpaper, the stuff was awful, said there was a pattern match. But myself and a decorator could not find it, so it got put up and it's all blocky and you can see every single join.

I really want to take it all off, had better results with 25.00 per roll from wilko.

8 June 2026
Unprompted review
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Reply from ilovewallpaper.com

I’m sorry to hear about your experience with the wallpaper and the issues you’ve described with the finish and pattern match.

We’ve looked into this, however we’ve not been able to locate your order or identify the product mentioned in your review. To help us investigate this properly and assist you further, please could you email us at sales@ilovewallpaper.co.uk with your order details and any relevant information?

Once we have this, we’ll be happy to look into the matter and support you accordingly.

Nick
Customer Services

Rated 5 out of 5 stars
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars

Very quick shipping

Very quick shipping, product as shown-very beautiful wallpaper.

1 June 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars

Great quality

Great quality and wallpaper looks very nice. Fast delivery. Would definitely recommend.

8 May 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 1 out of 5 stars

Just over 1week later and still waiting…

Just over 1week later and still waiting on samples !! We have another 6 days before our decorator arrives so im afraid i will never use this website again as insufficient time to risk ordering wallpaper rolls even if i liked the samples.

31 May 2026
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Reply from ilovewallpaper.com

Thank you for your review.

I'm sorry to hear your samples have not arrived yet.

Samples can take up to 7 working days to arrive. I can see that your order was placed on 31st May, so they should be with you by tomorrow at the latest.

If they have still not arrived by then, please let us know and we'll be happy to look into this further for you.

Kind regards,
Customer Service

Rated 5 out of 5 stars

Amazing wallpaper

Amazing wallpaper

19 May 2026
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Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars

Quality wallpaper and fast delivery…

Quality wallpaper and fast delivery service. Wallpaper looks great up.

19 May 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 3 out of 5 stars

Love the wallpaper but if I had known…

Love the wallpaper but if I had known you were using Evri to deliver - most likely would not have ordered. The parcel did arrive, well packaged and in tact but outside of delivery window. Luckily we got home just as it was delivered - otherwise it would have been out in the rain, in full view of passers by on our doorstep not ideal as the contents was wallpaper!

29 May 2026
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Reply from ilovewallpaper.com

Thank you for your review and for your feedback.

I'm pleased to hear that you love the wallpaper and that it arrived well packaged and in good condition.

Having reviewed the tracking information, I can see that Evri provided a delivery window of 14:00–16:00 on the day of delivery, however the parcel was delivered earlier than expected at 13:15. I appreciate that this may have been inconvenient and understand your concerns about the parcel being left outside.

Thank you again for taking the time to share your experience. Your feedback is appreciated and will be taken on board.

Kind regards
Customer Service

Rated 5 out of 5 stars

On time every time

On time every time

30 May 2026
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Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars

I received my samples ahead of time

I received my samples ahead of time, good sized pieces and fast delivery

29 May 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 1 out of 5 stars

Never received the samples that I paid…

Never received the samples that I paid for terrible

29 May 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you for taking the time to leave a review.

I am very sorry to hear your samples did not arrive and for any trouble caused further to this.

I can see from email correspondence you reached out on the Wednesday and had a reply within 10minuets to further assist, to which you have acknowledged with a further reply to discuss.

We will assist you further via email to resolve and very sorry once again.

Kindest regards,
Thomas
Ilovewallpaper

Rated 5 out of 5 stars

Stunning

Easy straight forward purchase. Quickly delivered. Packaged well and all batch numbers matched. Quality of this paper is fantastic and great for hiding blemished walls. Stunning

29 May 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

Rated 5 out of 5 stars

Ordered this beautiful wallpaper with…

Ordered this beautiful wallpaper with hopes I could do it myself and I did! It turned out beautifully and the wallpaper was great to work with!

18 May 2026
ilovewallpaper.com logo

Reply from ilovewallpaper.com

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us.

Kind regards,
Deanna
Customer Service

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